Shadetree Automotive in Layton, Utah
Thank you for your interest in our auto shop. If you are looking to set an appointment please visit our Request an Appointment webpage for availability. If you have a question about your vehicle or a specific repair please give us a call during business hours.
801-771-6711
We look forward to hearing from you!
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Vehicles we specialize:
Audi Honda Jeep Lexus Mini Cooper Volkswagen Acura Toyota BMW Subaru Dodge Ram/Cummins Chevy Truck Ford Power Stroke
ABC Channel 4 Utah
Shadetree has always been great! We’ve been going to them since ‘96 when the shop was much smaller. Service hasn’t changed though, Tom and his crew are top notch!
Darrell Leslie
I have a Ford Edge 2018 and had my battery die. In the process of trying to jump start it, there were some other problems. When I called, I got prompt service and a clear expectation of time frame for repairs. It turned out to be more complicated but I was kept informed of all issues found. In the end, I am satisfied that the repairs were done as quickly as possible and the professional level was top notch. I especially like that I talked to the same person each time and didn’t have to go over the same information repeatedly. They even did some cleaning on the inside of my car because of dust accumulated because my windows were not able to be closed for a few days!
Lynda Batley
They got me in quickly. Everyone was super courteous. Daniel did a great job fixing my wife’s van. And he was really professional and nice.
Baq Emadi
Awesome as usual! So thorough and great to deal with!!
Ryan/Miriam Wolsey
I’ve found it has gotten harder to find technicians that have the equipment needed to diagnose and/or repair a Saab, and I’m often referred to another technician or shop (though it feels more like bounced around than referred). Although it is stated on the website, today I called to double-check that they can work on Saabs. I spoke with Daniel who was very polite and reassuring. I have scheduled an appointment for my car and *fingers crossed* will be able to have any repairs done locally! *UPDATE* Shadetree automotive technicians are outstanding and definitely trained to work on Saabs. They found the reason my Saab was struggling when first starting up. Also, in the past, I had mentioned an oil leak to another repair shop (three different times) and they insisted there was no oil leak and it was just spillover from an oil change. Shadetree found the minor leak, without me ever saying a thing (I gave up on mentioning it), and explained it was minor, then gave me all my options (including just keeping an eye on it). They really looked at my car, thoroughly, and knew what they were doing. As a female, I really loved that Shadetree never once tried to sell me on a bunch of useless things or unnecessary items. They were very transparent in everything they did. Not one single sales pitch for an air filter (or anything else). I also felt like they explained everything to me the same way in which they explained things to my husband. They simply text (or email) everything you need to know about your car's performance (color-coded so you know the severity of any issues) and let you call them to ask any questions and tell them what you would like done. Another thing I really appreciated is I only ever spoke about my car's issues to one technician, Russ (who is absolutely awesome). This seems insignificant, but he knew about my car, didn't have to ask other technicians about things, and I never had to say "when I spoke with __ they said __." He knew my car, he knew me, and he knew our previous conversations, making every call seamless. They were very upfront with all costs before I committed to any work being done, and I left without a single surprise cost on my bill. Shadetree technicians are very honest, friendly, and understanding. I haven't been more confident in an auto repair shop and I will absolutely be using Shadetree from here on out. *P.S. - The cookie rumors are true, and they are delicious! Thank you Shadetree!!!
Krista George
I have used shadetree in the past, their service, knowledge and customer service is great.
Don byrne
I could not be more impressed. After taking my Acura to a dealer it would barely run. I got it to Lisa at Shadetree a week before my scheduled appointment and she gave me a loaner. They could not look at it for another week but I had a loaner! After running diagnostics I received a review of all the issues with my car. Lisa called me to go over the troubles and give me a time frame for completion. She kept me informed of all the goings on and stuck to her estimate. I will be a regular from now on.
Bob
I refer Shadetree every chance I get. The warranty they provide on their work is far better than their competition because they stand behind their work. The diagnostic print out is great! Honest shop!
Eric Brown
The work was done as requested and on time. Everything went as planned. Would recommend Shadetree.
Chuck Merrill
I find it very hard to find a mechanic that I trust with our vehicles, knowing they will be driven by my family members. I shade tree I know the work will be done right and in those few occasions when an error happens (we are all human) your staff will always make it right. You have a trusted customer for life.
Mark Cowley
Daniel and Lisa and the others who helped fix our transmission were great. I've usually had bad experiences with automotive problems but they gave me a nice report of the vehicle with photos, faster than scheduled even, and Daniel answered all of my questions and explained everything to me. They helped me save 3K by finding a good used rather than new transmission, with a warranty, and when my husband and I went to pick it up we noticed how nice their waiting room is and how friendly everyone is- very different feel than most automotive places I've been. We will definitely use them again!
Crystal Thomas
Daniel and Lisa and the others who helped fix our transmission were great. I've usually had bad experiences with automotive problems but they gave me a nice report of the vehicle with photos, faster than scheduled even, and Daniel answered all of my questions and explained everything to me. They helped me save 3K by finding a good used rather than new transmission, with a warranty, and when my husband and I went to pick it up we noticed how nice their waiting room is and how friendly everyone is- very different feel than most automotive places I've been. We will definitely use them again!
Crystal Kellenberger
Smog check. EVEN THOUGH SAFETY CHECKS ARE NO LONGER REQUIRED,THEY DO GO OVER THE CAR TO SEE IF ANYTHING NEEDS REPAIR ECT. PRICE OF SMOG CHECK BELOW OTHER LOCAL SHOPS.
Dantte Kerper
Shadetree Automotive provides Excellent Service! I have been using them for years & have never been disappointed! I go there for any issues with my Toyota Camry Hybrid which are quickly resolved. I also use them for inspection & registration. They provide transportation to and from the shop which is greatly appreciated.
Karen Womack
Shade tree is amazing they ordered and installed a new power steering rack assembly all in a matter of 3 days, I was fully expecting them to take longer but they had it done a lot quicker than expected which is awesome. Everyone there is kind and friendly, would definitely recommend.
Dallin Moore
Work was completed quickly and Daniel took time to explain some of the repairs to me, which I appreciate.
Andrew Orme
Had a fuel pump replaced on a 2008 Saturn Aura. Work done quickly and price is fair. Happy with the work and communication throughout the process.
Jeremy
They priced my service well, gave me recommendations but were not pushy about it. I got a loaner vehicle until I was ready to pick up mine. It was clean and in great shape. Getting my car serviced did not slow down my day. I wish they could have vacuumed and washed my car before I got it back. Not a deal breaker though. I will continue getting my BMW serviced with them.
Arlina Finster
I was really excited to find someone that knows and works on BMW's close to home . I got a diagnostic report letting me know what needed to get done or updated on the car. It was a handy tool that helped me prioritize what repairs were urgent. I had some basic maintenance done and will be returning to finish off the list. The service was great. Lisa was my point of contact and she kept me up to date on the car status throughout the repairs . It is comforting to know that anything that comes up with the car can be done close by, rather than having to drive to the dealership in Salt Lake.
Monica Kinkade
Best automotive service I have ever used! They have serviced my cars since 2007.
Linda Turney
Took the car in for a simple muffler remount, got charged for a bunch of diagnostics that had nothing to do with the problem. If I had wanted all that, I would have gone to the dealership.
Keith Durbin
The Shadetree team is pretty great!! They got my wife’s suv in and had a thorough diagnostics done. The work they did was fair priced and efficient
Russell C
You did a great job and got the job done earlier then I expected. Thank you. Lisa was great as usual.
Tom Packard
Smog check. EVEN THOUGH SAFETY CHECKS ARE NO LONGER REQUIRED,THEY DO GO OVjER THE CAR TO SEE IF ANYTHING NEEDS REPAIR ECT. PRICE OF SMOG CHECK BELOW OTHER LOCAL SHOPS.
Dantte Kerper
Another job well done at Shadetree!
Kevin Thayer
They charged me $150 and never fixed problem. I am not pleased with having paid that and still have problem.
B Smith
Very impressive! I had a check engine light on my Audi. They ran a diagnostic test, and I received a very detailed report with photos of every thing they found and recommended. Never seen that before at other places. The problem was fixed in a day. Russ and Brian were absolutely great to work with. I felt no pressure, they seemed honest and helped me understand alot more about my car than any other place I have ever been. The whole experience was so good!
Jami Garrett
We were very impressed with the professionalism and knowledge Daniel had as he spoke With us about our vehicle. It was so convenient that we could use a loaner car while ours was in the shop. Thank you, we will use you again!
Alicia Burk
Always the best! Step by step the Shadetree folks walked me through what needed to be done to help my sick little VW. I’ve said it before, Shadetree should be your first option, done right and always professionally.
Darrell Leslie
Friendly, quick service. Helpful and courteous staff.
Jim Cosper
Shadetree did a really thorough evaluation of what was wrong with my car and texted a link so I could review what they found and their recommendations. Then, Daniel talked me through everything and spent a lot of time answering my questions so that I could make an informed decision. This was the best customer service I’ve ever had from an auto repair shop and they are very knowledgeable. Their key drop off and pickup setup, is also very convenient.
Amanda Wang
Usually take my 2007 F150 to dealer, however they were booked out till late Nov. My 80yo Mother-n-law used them, they treated her fair and did a good job on her vehicle so thought give them a go. Daniel got me hooked up and quick appointment, even got some of my military humor or just laughed along.. either way he was friendly, professional, and went over thorough. Only hiccup I had was a part damaged in shipment, not their fault so delayed a bit, price's seemed reasonable except maybe one area but with inflation right now and shipping problems seemed legit. All and all great experience and will use them again! Thanks and great customer service Daniel appreciate it!
Bootstrap Phil
Great service and one of the few shops that has loaner vehicles.
Amotai Amotai III
They preformed a pre sales inspection on a used car we were thinking about purchasing. They were able to locate a small difficult to find coolant leak (that will be an easy fix) and isolated squeaking noise in the belts (alternator bearing). I was very pleased with what I thought was a through and professional job
Robin Love
Best mechanic shop I've been to. Very impressed with their system and pictures of what the technician will be fixing. Great customer service!
Addison McCrary
Great customer service!
Devin Christensen
As always the service was excellent. They found the problem they phoned me and discussed the solution and provided options. They did the job in a timely manor. Always a pleasure to do business with.
John Williams
I am new to this area and have been looking for an auto repair place that I can trust with people who treat me like they want my business. This is the place! From beginning to end they were most professional. They went over every detail of what my car needed and explained it all so that I could understand. Since my husband recently died, I had to talk to some friends before I made a decision on what to have done, and I was very emotional explaining that to Daniel. It must have been awkward for him, but he was so patient and kind. The repair was going to take a few days, and they had a loaner car for me at no cost. The repairs were done in the time frame they promised at the price they quoted. No surprises! I REALLY like Shadetree Auto and they will be my go-to team from now on. It's a 30 minute drive for me to get to them...but that's how much I like them. A entertaining plus is that they have free snacks and drinks in their lobby AND they left a little note thanking me for my business on the console...WITH COOKIES! Now THAT is the way to keep customers!! Oh...and the most excellent staff and service!!
Jamee Wheelwright
Shadetree has always gone the extra mile to make sure I’m satisfied with the service. Brian and Lisa are particularly helpful.
James Macdonald
A bit pricy but they got my car running again
The Amalgamut
Always pleasant, professional and reliable. I have trusted my cars to their good counsel and workmanship.
Anonymous
Shade Tree Automotive is the OnLy place I’ll take my BMW to now. They were absolutely amazing. They kept me up to date daily and were nothing but respectful and professional. My BMW had some very extensive repairs needed and it had to be there for 5 days and during that time, they gave me a perfect loaner car so I wasn’t stranded or breaking my wallet to rent a car. Their prices were fair and much lower than the other places I had taken it for estimates, places that specialize in only European cars, but at Shade Tree they have a BMW specialist and like I said before, it’s the only place I’ll take my car to again. My BMW is a limited model and they only made it for a couple years so it was hard for others to find the right parts, but Shade Tree had no issue at all and my car drives like it did when I bought it brand new. Thanks to Russ and Daniel for keeping me posted and being so awesome!!
Callie Clark
Popped a tire and had to get a set quickly. They squeezed us in and did a wonderful job as always. Shadetree has been taking care of my vehicles for a long time and I cant imagine anyone else. Great work
Cecil Bullard
I’ve been working with Brian at Shadetree for about a year now. They are always thorough and professional and DON’T cut corners. The detailed vehicle inspection reports they send are extremely helpful. I’ve recommended several people to them because I trust their work.
Marc Robinson
We’ve always been very satisfied with shade tree automotive! First thankful for their honest and thorough service!
Elizabeth Ann
Very professional, our experience was a five-star. I will return back with all our Automotive repairs
Scott Vawdrey
I have not received such excellent customer service in a long time, possibly ever! I have such a good feeling when I talk to anyone at Shade Tree. When there was an unexpected hang up in the garage and my car wasn't inspected by the original timeframe, they called me to keep me updated and sounded genuinely sorry. They worked hard to meet my repair deadline and succeeded. They even left cookies in my car! Their online diagnostic list is SO HELPFUL, every shop should provide this. And their free shuttle service is a huge convenience. Too bad I can't give them a million stars, would recommend them in a heartbeat.
Sami Davis
I have confidence that the team will take care of all the needs that I have. There friendly members greet you with a smile. They serviced my Land Rover at no cost which was a big surprise. Thank you ShadeTree.
Jim Cosper
Very happy with there work.
Nicolas Diaz
Excellent customer service!!! I have been a client for years & completely trust their judgement & recommendations!
Karen Womack
They worked really well with me and my kids and took us home in our own vehicle so we wouldn’t have to switch car seats over. It was great service
Mormon Momma
Had a weird noise coming from Yukon. Shade tree was able to identify and fix it at a reasonable price! Turned out it just needed a transmission fluid flush. Excellent service.
Eric Baugh
Thank you Shadetree for always being honest, direct, respectful and for taking excellent car of my many vehicles!!
Lorie/ Monde Murphy
Great communication every step of the way. Thank you
Anonymous
Very detailed oriented and professional. Very good place to go for European vehicles like Volvos.
Michael Brooks
Daniel and team at Shadetree Automotive were amazing! The work was accurately diagnosed and they had a complete rundown on what needed to be done and how much it would cost. They finished the work in the time it was promised, that’s a big deal. Great job to Daniel and everyone at Shadetree!
Bryan Ganus
Always excellent service!
Bill Black
Had some work done a few months ago. I started having issues with the repair, (not their fault, part went bad). They made it right under the warranty I had on the repair. They provided a loaner vehicle so I didn't miss a beat. Great service! Thanks!
John Dosier
Shade tree is amazing! We had a clutch replaced on our 1990 wrangler and something went wrong! THEY sent a tow truck to pick it up. THEY fixed to problem. They didn’t ask me for anymore money or anything! I was a little nervous calling to tell them my car wasn’t fixed because I knew it was going to be another problem they would blame on the car or me…but nope…they fixed it as quickly as possible and got it back to me! Their service is second to none! I will be taking all of my cars to them and I would highly recommend anyone that has a car related issue…take it to shade tree! Daniel is the man!
Jeff
Great people and prompt service. I took a vehicle I recently purchased in for an extensive inspection. They provided me with a detailed comprehensive list of problem areas the same day. They advised me on what urgent repairs were needed and provided transparent pricing. Overall great experience and great customer service! Update: Had the same vehicle in for repairs for additional repairs and maintenance and was met with the same attention to detail. Repairs are pretty straightforward and explained clearly. The associate I worked with had my vehicle in and out in a reasonable amount of time. Tom runs his business right and cares about his customers. I’m definitely a customer for life!
Jonathan
Inquired one afternoon about struts and shocks for my Toyota Tundra. Russ took the time to answer my questions, gave me two price quotes to choose from once we determined my goal, ordered the parts, and fulfilled the work on schedule. The experience for me, was most excellent. Thanks Russ! AND a big shout out to Juan who did the install. Most excellent sir. Thank you! Shalom
BARRON SCHMIDT
Replaced motor in a sophisticated high end car. They did a great job and car runs smoothly
Jon Wright
Outstanding service! Communicated well with me the whole time. One of the issues I was having with my vehicle persisted, but I brought it back to their shop and they took care of it at no additional cost. Would definitely return for any future services needed.
Parker VanSickle
I had an exhaust pipe break and hit the brake lines on my truck, on Highway 89 near Layton, on a Sunday and Holiday, with a camper in tow. I was on my way to a good holiday weekend, but instead found myself stranded on the highway, with my family and our doggie. I was feeling quite unlucky on the side of the road, on a day that everything was closed. But alas! I found Shadetree on Google and used their free towing service. The tow truck came on a Holiday Sunday and took my truck to the shop. I was prepared for a large bill, and I was feeling super bummed about the whole situation. But Shadetree worked quickly and sent detailed pictures of the issues and asked me which items I wanted to have repaired. I loved that they showed me the problems, so I could see them with my own eyes.. These guys didn’t do anything less or anything more than what I asked for, which was a relief, after many questionable experiences with other shops around the valley! These guys never failed to call me with updates! Daniel was so pleasant and kind with me. I was pleased with the final bill, but even more excited that my truck drove like brand new and that they left cookies on the seat!! I never knew this truck could be so smooth or quiet, because it’s always been loud and rough… but after ShadeTree repairs, my truck drives like new! I really couldn’t believe it. 10 out of 10, go to ShadeTree if you care about your car and your wallet, and if you like it when people are nice to you.
Ashley Danielle
Incredible. I haven't received such excellent customer service in a LONG TIME. They have a free shuttle service so you are not trapped at the mechanic's all day. They will also text you a diagnostic sheet for you to review and consider, which is so nice. It's a good resource and doesn't put you on the spot so much.
Sami Edgerton Davis
Always thorough with inspecting my vehicles. Never pushy on adding work. Quality work on everything they have done for us.
Cody Latimer
They gave me a highly detailed list of everything they checked and what they consider urgent or small problems. I liked having immediate results about exactly what they found. They also towed my car and saw it within a week.
Coleson Frey
We’ve always been very satisfied with shade tree automotive! Thankful for their honest and thorough service!
Elizabeth Ann
Great Customer service with smiling faces!
Stacy Tuck
These guys are awesome and on top of it. I own a shop for my own fleet but they take care of my personal cars because it’s just so seemless! They really are the best shop in Utah.
Preston.Brittney Clark
I needed a wheel bearing replaced on my car. The only odd noise was a quiet clunk while accelerating and stopping. I also paid for an inspection of my car. Pros : Russ was very upfront and honest. He did not attempt to upsell me on unnecessary work and in fact noted that wheel bearings did not need to be replaced in pairs. He identified seriously worn tires caused by the bad wheel bearing. Put simply, this inspection saved me some serious heartache! Cons: Too expensive for routine maintenance. Price quoted for oil change was significantly higher than my other trusted place. Overall, would trust with big repairs. Thank-you brownies were a nice bonus.
Brandon Wallace
Very helpful and competent. Took the time to explain everything and to address less costly options. Daniel was really good to work with.
Stephen Noel
Great honest repair. First time customer. Would definitely recommend ????
Sarah Hansen
Richard Evans
Google"After calling over 20 auto shops in the area Shadetree was the only shop able to get us in, fix us up, and get us back on the road within a couple of hours! They saved the George Family road trip and we couldn't be more thankful!"
Mallory George
Fast and helpful
Patrick Travis
GoogleJust had my high mileage Xterr serviced at Shadetree Automotive. Shadetree Automotive has kept this car running for a few years now and it’s still going. I really like Shadetree Automotive for the excellent service and repairs as well as the great staff. I would not take my cars to anyone else.
Curt Yates
Directlemar davis
GoogleRuss and the other service writers are great to work with. They loaned me a vehicle while they worked on my car and they were cool with me keeping it an extra day and delay picking up my car so I didn’t miss my once a year golf session with my brother and dad. Very pleased with how they do business and the price of their service. Also, if you have a smart car they are the best repair shop in the Ogden/Clinton/clearfield/Layton area.
Kyle Read
GoogleGreat staff. Good repairs on all of my vehicles. Shadetree Auto is the best shop in town.
Curt Yates
Directna
Anonymous
Direct4/21/2020 Well I’m back to tell another story. In March of this year, my father passed away. It was his wishes that I received his vehicle. My dad was meticulous about documenting what he thought was wrong with the vehicle, just not fixing it. I had a check engine light so I hooked up an OBDII and got many codes. Did I mention I was in Tacoma? I called Shadetree and they connected me with a good mechanic so I could get home. After I got home, my favorite Shadetree Staff gave my car an extensive checkup and returned me a safe and almost brand new car! No matter at home or states over, Shadetree is my only choice!! Special thanks to Russ, Lisa, and all the gang for giving the over and above! I had a show stopping mechanical problem and Shadetree jumped right on it. They sent a tow vehicle to my home and took my car right over. I received a call from Lisa who advised me what the process would be.the next day I received a call identifying the problem and they went to work. I got my car back the next duty day and was very impressed. Thank you Lisa, Russ, and the whole team. I will be back! I drive to and from Idaho every week. I had a minor problem that turned out to be a faulty wire. I asked to have a once over and also identified a couple of issues that had been bothering me. They took care of my problems and got me back up and running. These good care and they go out of their way to prove it. They are my go to shop! Thank you all! 23 Nov 16 Had a squeak that was driving me nuts. Took my car into Shade Tree and Lisa got me all fixed up. Loaned me a car and had it back by lunch time today. The folks are asked do nice and professional. I trust them and will always be a loyal customer. Thanks Lisa and team! This team is keeping me on the road! Great team! 5 Nov 18 Had to get winter ready and get some preventative maintenance done. Shadetree again took care of me, got me right in and gave me a loner to boot. I have not taken my vehicles anywhere else in the past and will not in the future. This is MY shop and they make me feel that way. Thanks Lisa for keeping me informed and the maintenance crew for the outstanding work. 17 Apt 19 Got another light and did not want to take any chances. Shadetree took me right in and again I’m back on the road. They are thorough and let me know what’s coming up so I can plan on it. Won’t go anyplace else. They care and I’m pleased!!!!! 13 Jul 19 Power window motor went and guess who came to the rescue. Fixed the problem and checked my vehicle for any other recent problems. Found an old one and fixed it under warranty. I can’t think of a better reason to come here other than their great customer service. Won’t go anywhere else! 30 Oct 20 Brought my SUV I’m for winterizing and was well taken care of. I bring it to Shadetree because they care and they always do a great job. Won’t go any place else!!! 15 July 21 The SUV rear window motor gave up the ghost in this past week’s heat. Called Shadetree and got it in. Lisa keeps a checklist on my watch items and this opportunity allowed me to take care of my entire list! Great service, superior technicians and folks that make me feel welcome!
Richard Evans
GoogleTeam Assistant
GoogleVedrana Demirovic
GoogleLoretta Lockhart
GoogleTook a little longer than expected
Troy Barker
From EmailBrady Menlove
GoogleThese guys are good. REALLY REALLY GOOD! It’s nice to feel cared about and listened to! Highly recommend for any type of automotive repair needs.
Kory Wayment
GoogleShadetree always takes good care of me. It may cost a little bit more, but I know it's done right.
Lori
From EmailFair and honest repair shop.
Michael Foster
GoogleBrought my 2007 Chrysler 300 in for an fuel evap system issue that I could not locate myself. They found my problem for a very reasonable price. They replaced the parts causing my problem and addressed other issues that need attention. I'm thankful for how polite and professional they are.
Captain Obvious
GoogleThey took care of my ac on my vehicle got it working awesome and let me know about other repairs they recommended doing happy with the service
juan alonzo
GoogleShadetree is the only place that I trust with my car. Russ went above and beyond and throughly explained what was going on. They spent the time to figure out what the real issue was and provided me with a loaner vehicle at no price. They didn't try to fix anything that wasn't needed. Shadetree looked out for me| worked with me| and now my car is safe & back on the road. Thank you, Shadetree Automotive!=)
Brandi T
GoogleThey were very professional. They were able to find the problem with our car in one day and had it fixed and back to us later that day. They were great to work with
Joseph Beckman
GoogleShadetree is where I take the cars in our family that I want to last for 300k miles. Some work can be more expensive, but the value is definitely there. They run a full diagnostic inspection with easy to understand "traffic light" red, yellow and green indicators that show the health of your vehicle with detailed notes on each issue. Couple that with candid conversations with a specialist who gives you the pros and cons of fixing issues now or holding off on potential repairs. Very little pressure to repair things unnecessarily now, with the understanding of what future costly repairs you could incur if you ignore the problem for too long. Add the convenience of a loaner car to drive around and the security that my family is in a safe and reliable vehicle makes me very happy to continue to give them my business and refer family and friends to them as well. Oh, almost forgot about the cookies. Delicious. Well done Shadetree! Keep up the good work.
jordan smith
GoogleBradley “Hondo” Henderson
GoogleKalsey Rice
GoogleRichard Lucero
Googlei needed a catalytic converter
marcia wolz
GoogleEvery time we use Shadetree we have a good experience. They are great at communicating and we trust them completely. We were pleasantly surprised when we picked up our vehicle because Shadetree left a thank you note with a bag of cookies in our car! That’s some good customer service!
Lizzy Reich
GoogleFantastic service, very knowledgeable and I love the car inspection report you get as part of the service, they don't push you to get repairs, they just give you a professional opinion and a time frame. The cookies were a nice touch!
Matt Lambert
GoogleThey are good at finding problems quickly. While my car was there, they also did a bunch of scheduled maintenance I was glad to hand off.
Michael
From EmailI use shade tree for all my car maintenance. Great people willing to go the extra mile to help you out!
Eric Clark
GoogleDaniel Gonzalez
GoogleHeather Randall Wilder
GoogleShadetree always goes above and beyond. I love how clean their lobby is. They send you a link to a digital inspection report for your vehicle which is very thorough and includes pictures. They give you the cost for services before they do anything. They are very good at explaining everything thoroughly. I love the free shuttle and snacks in the lobby as well. Definitely recommend this place!
Larissa Cannon
GoogleFriendly, fast, offered a ride back to my home. VERY DETAILED in their vehicle inspections.
Donald Smith
From EmailTom and his team are professional and courteous. They are experts and understand the stress experienced with the customer when car repairs are needed. I appreciate everything they did for me including the repairs completed on my F150.
Shawn Lemons
FacebookRuss and Brian were professional and courteous. I appreciated their willingness to contact my warranty company to discuss diagnosis, coverage options and next steps. They had my back which was appreciated. Their mechanic completed the repairs on time and everything is going well. Thanks Tom and team!
Shawn Lemons
GoogleWork has been accurately estimated and performed to quote with no surprises. The additional inspection helped to identify upcoming maintenance issues, before they were failures.
JJ Hinton
GoogleI tried a different place for service I was shocked, I experienced very poor service by a major dealer in Layton, They promised free this free expert service, didn't feel or see that even free rotation of your tires, Didn't even have a service chart so I could see/inspect what they had performed, still wondering? They were cheaper but I think I got what I payed for... I thought your service was a little on the expensive side more tailored for a company that requires that kind of documentation it is very nice but may not be needed for a typical average person a I. When it come right down to it I am very pleased with Shadetree automotive I'll be a returning customer, the ride they offered was extremely helpful, thanks to staff member Lisa and company, Sincerely yours, Emil Vargason. PS, the cookies was is a wonderful thought and tasty too : ) |
Emil Vargason
From EmailThis is my second visit to Shadetree for additional repair work. I was greeted with the same customer service, which was outstanding and even better than my first experience. Russ kept me updated daily to the progress of my repairs and even explained in detail what work was being completed. Without a doubt Shadetree is the best mechanic shop for Cummins diesel repairs. Trustworthy staff and quality work, I won’t be taking my Dodge Ram elsewhere. Thank you Shadetree !!
Jack Carruth
DirectRuss and Brian were very professional. I appreciate the time they took to communicate with my warranty company to ensure my repairs were covered. Top notch staff!!
Shawn Lemons
From EmailThank you LISA for taking good care of my car and ensuring that all matters identified to be repaired were completed properly and IAW OEM specifications. From the moment I walk into your shop I was treated in a professional, hospitable and courteous manner. The customer service team expressed a sincere desire to make me for welcomed and appreciated all the way through the maintenance process. Any matters not addressed properly or to my satisfaction was dealt with immediately and completely, Thank you Shade Tree for all you have done to make this experience as comfortable as possible. Hats off to LISA, TECHNICIAN, SHOP SUPERVISOR, RUSS and MONICA the courtesy car driver I believe. If I got her name wrong, please forgive me.
Brian Wayman
From EmailThe Church of Jesus Christ
GoogleMy family has been going to Russ at Shadetree for years and the has always been so amazing. The whole team is spectacular. They are honest and upfront and don't try to upsell us on repairs. They get repairs done fast but done right the first time. Truly the best mechanic shop around. The team is super friendly and helpful and go above and beyond for every customer. I have referred friends and family here and will continue to do so. They are the best!!!
Cherylee Smith
GoogleI had tires picked out with Discount Tire but a friend told me to check with Brian at Shadetree (tire expert) before purchasing. After talking to Brian, he explained why the tires I chose weren't the best for my driving conditions and got me setup with a much better tire at the same price! Unhappy with your current tire setup, give Brian a call!
Joshua Grow
GoogleRoutine check up on 1999 wrangler. Fixed all the leaks. They sent us a detailed report on everything needing help. Were super fast.
janice lucas
GoogleKassidy Haliburton
GoogleConsistently great service. Very friendly and knowledgeable. Thanks!
Steve
From EmailGreat customer service and didn’t push anything on me! Quick service and great people.
Trevor King
From EmailWe don't do tires at our shop so we send all of our customers to Shadetree. Thanks for taking such good care of us team!
Chris Hadley
From EmailWe have used Shadetree for years when my husband doesn't have time to do a repair himself. We love them. Always professional. Our old 2005 Kia Hyundai was having issues with the AC. Instead of replacing the whole thing they recharged it and did a full diagnostic on the rest of the car. Instead of needing to use the money we saved to replace the AC we were able to fix a few other things. When I picked it up the AC worked great and the car ran better than it has in years. Lisa is so great to work with. The cookies sitting in the seat to say thank you for using their service was a sweet treat. Highly recommend them.
Tracy Pratt
GoogleNino Barcelo
GoogleThe whole team at Shade Tree are great people Daniel was very professional and kept me informed through out the whole process and Tom is a great leader to his team there! Will definitely use them for all my automotive needs!
jessica brooks
GoogleMadison Martin
GoogleEmma Hatch
GoogleVery honest and reliable shop! Educated mechanics and fast turn around time! Thank you Shadetree!!!
Bradley Ballinger
GoogleAlways love coming back, these guys are thorough and very helpful. They've consistently taken care of multiple vehicles for me, and help to keep my mind at ease, highly recommend Shadetree Auto!
Nik Reeves
GoogleI’ve been to many mechanics over the years locally and have yet to find one more honest and upfront. I worked with Brian and loved the experience. We will be back so long as we live here. They sent pictures of what went wrong after it was towed, provided a rental car for the time being for free and called to give me updates frequently. Couldn’t have been more grateful. Very impressed.
Nathan Bell
GoogleLove the service, quick turn around time and professionalism. Quality pictures provided to show what needs to be done, very responsive and great people to work with. Will be coming back.
Nate Bell
From EmailThis team really impressed me with their work. My car wasn't an easy fix but they found the issue and resolved it. I thought it was very informative with their pictures and updates on everything my car needed as well as suggested upcoming repairs. The loaner vehicle was greatly appreciated. Thanks Shadetree team!
Christy O’Donnell
FacebookWe always recommend Shadetree to our friends and family. Everyone is great there and we know will take care of our car in an honest and professional way.
Mickelle Smith
GoogleShadetree Automotive was great. They were very thorough and quick. I felt like they were very transparent with me and the price was fair. I will use them again in the future.
Thomas DiBernardo
GoogleI had A LOT of work done on my 2015 Ford Taurus. They were incredibly professional, finished before the expected time and were easy to get a hold of. Their diagnostic report was great and incredibly thorough. I will be using this company again, as will my family.
Leeann Garrard
GoogleGood sevice. Nice to be able to see status of the car before deceideing what needs to be done. And to deceide after talking to the company. I can reccomend Shadetree Automotive:-)
Susanne Bloksgaard Nielsen
Googleruth winfield
GoogleI was very pleased with the last service I received from Shadetree. I felt like they evaluated my car and looked at the problem as well as other areas they needed taken care off. When I called to talk to Russ about the current problems and other areas to look at the best part was his openess and honesty. I asked well do you really think that needs done rig he now or can I wait a few months etc. we had a great discussion on why certain things probably needed done right away and why other things could wait. Honesty is the best when it comes to mechanics and not pushing repairs that can wait was a delight. Thank you for the excellent service.
Steve Salter
DirectEdit: 5/5/2021 I returned to Shade Tree with our Prius after taking it to a closer shop for what I thought would be a simple job of putting in new spark plugs to fix rough driving and a check engine light. The other shop had it twice for a week each time and the problem was still unresolved. I got fed up with the other shop and drove it down to Shade Tree. In just over a day they figured out the real problem and made a plan to fix it. Turns out the other shop put in the wrong spark plugs and missed the actual problem (needed new fuel injectors). Shade Tree ordered the parts and had everything fixed the day the parts arrived in their shop. Now the problem is actually fixed and I don’t have to worry about it. They also guarantee their work for 3 years. I don’t know why I ever go anywhere else first. Shade Tree always fixes things right the very first time. Their prices are average, but their expertise is top notch. Thanks, Brian! Fast, good, and friendly service. I wish my car hadn’t had problems at all, but this is the place to go if you need service. I brought my car in for something else, but they figured out that one of my rear shocks was blown. They fixed it and my car drives SO much better now. The difference is unbelievable! They were able to resolve my other problem without a bunch of expensive parts, just some re-wiring. I’m always happy with the service here and will return next time my car needs anything.
Natalie
GoogleBrandi T
GoogleJesse Smith
GoogleExceptional service and quality, abit pricey.
Ammon Campbell
GoogleBrian and the team at Shadetree were awesome to work with! My 30 year old land cruiser had a number of issues that needed to be addressed. Even with some very hard to find parts, the team had all the work done on time. They did an excellent job explaining all the details and were very fair with pricing. Next time I need work done on any of my vehicles, I’m bringing them to Shadetree.
Ryan Wilson
GoogleDani Bale
GoogleDaniel was so kind and easy to work with. He communicated our needs well and I never felt pushed around. They had a loaner car ready for me, which made my day easy while they worked on my truck. Clean office and shop and great service.
Nicole Thompson
GoogleAn extra nice thing about Shadetree is that you can schedule a ride to and from the shop, and that service really came in handy this time as I didn't have another way to get to and from the shop. (They also have loaner vehicles which I didn't need this time, but have used in the past. Who offers service like that other than Shadetree, not to mention the tow service which is free if your repairs are over a certain amount?! These services alone can save you hundreds and hundreds of dollars easy!) At this visit Shadetree replaced the valve cover gaskets and did a tune-up on my van. The van is ten years old and has over 250K miles, but it runs like new now and I still can't quite believe the improved gas mileage (I honestly thought maybe the fuel gauge was broken at first as the needle hardly moved)! It ran so well after the tuneup, I had to take a closer look to make sure it was the same van. 🙂 When I got the van a few months ago I brought it to Shadetree first thing, where they did a thorough inspection and gave me a detailed list of work that needed to be done, in order of importance. It's been a tremendous help with budgeting for car maintenance. Shadetree is a wonderful place and I'm so glad to have discovered them. (Updated 28 April 2020) *************************************************************************** I have a high-mileage minivan so we're in the shop frequently keeping up with maintenance tasks and so on. Shadetree has consistently been exceptional to work with over the years. They're very thorough in investigating and diagnosing problems and are great at explaining what needs to be done and why. They're helpful, too, when it comes to helping me prioritize needed repairs instead of making everything sound urgent, which helps my paltry budget, and my van always runs like it's almost new when they get done working on it. Not long ago I brought my van to a different place for an oil change. This other shop just told me they couldn't remove the oil filter and didn't want to break anything, and sent me on my way. I brought the van to Shadetree and it turned out the other place HAD broken something. Ordering the replacement part would have taken days and I needed to go out of town. Russ was able to find a part for a different make of van that was virtually identical that could be delivered in plenty of time, they got the repair done, and I didn't have to put off my trip. This place and the employees are amazing. I'm very glad to have found Shadetree and recommend them highly to everyone. (This is an update to my previous reviews)
Sandy Cross
GoogleI love that I can take my BMW to somewhere other then BMW of Murray. They were very professional and did an exceptional job. I will no longer need travel to BMW of Murray. Shadetree Automotive is my new car mechanic. Thank you Shadetree.
Cheryl Salmon
GoogleI would HIGHLY recommend ShadeTree Auto to anyone in need of vehicle maintenance. I even go to them religiously for my registrations.
Bryce Kennington
Googledchristine1236
GoogleVery professional and timely on their communication and work performed. Great Shop!
Bryce Kennington
From EmailThey are an amazing group!! I’ve taken my car there twice now and they fixed my issues! Super friendly and love the fact they send you pics of what needs fixed. They don’t try to upsell you at all!! Great company and have definitely earned my business. Love the cookies they leave in your car as a Thank You.. Nice touch.. Thanks for taking care of me!!
Lori Herrera Lawrence
FacebookGreat group of people knowledgeable and professional free loaner car is a huge plus and the cookies just sent it over the top????????
Lost in Eden Utah Britt’s Place
GoogleI had shadetree replace my tires and do a transmission flush on my SUV. They were very friendly , explained everything very well and gave me a loaner vehicle for the day while they worked on my car. I was text a report on my car, top to bottom of all major parts. They were very thorough, but did not pressure me at all. The price for my service was cheaper than the shop I’ve used previously as well. I would absolutely recommend them, and will use them again. The service all around was 10/10.
Shay Workman
GoogleI was in a pretty tight spot when my car broke down on the interstate. Thankfully Shadetree towed my car in town for free. They got my car in a day earlier than I had anticipated, which was fantastic. They sent me a very detailed list of everything that was wrong and, in the end, it was going to cost more than I thought the car was worth. They referred me to someone who would buy it as is, and they made the process incredibly smooth. If you're in the Layton area, I highly recommend Shadetree.
Landon Fulgham
GoogleBeen coming to Shadetree for years. Have always been treated with respect. They do great work and in a timely manner.
Phil Cordner
GoogleMalaki Laulu
GoogleA pleasure to deal with!
Anonymous
From EmailI can count on Shadetree to be honest and up front about the needs of our vehicles. I don’t trust anyone else to work on all of our family vehicles. Thank you for keeping us on the road and for your super friendly and knowledgeable staff as well as one of the cleanest front desk and waiting areas I’ve ever been in.
Jeremy Davis
DirectKregg Smith
GoogleDan Talbot
GoogleNicole Wagner
GoogleI have a high-mileage minivan so we're in the shop frequently keeping up with maintenance tasks and so on. Shadetree has consistently been exceptional to work with over the years. They're very thorough in investigating and diagnosing problems and are great at explaining what needs to be done and why. They're helpful, too, when it comes to helping me prioritize needed repairs instead of making everything sound urgent, which helps my paltry budget, and my van always runs like it's almost new when they get done working on it. Not long ago I brought my van to a different place for an oil change. This other shop just told me they couldn't remove the oil filter and didn't want to break anything, and sent me on my way. I brought the van to Shadetree and it turned out the other place HAD broken something. Ordering the replacement part would have taken days and I needed to go out of town. Russ was able to find a part for a different make of van that was virtually identical that could be delivered in plenty of time, they got the repair done, and I didn't have to put off my trip. This place and the employees are amazing. I'm very glad to have found Shadetree and recommend them highly to everyone. (This is an update to my previous reviews)
Sandy Cross
GoogleVery friendly and professional. Use of loaner car much appreciated. They have always done quality work on all of my vehicles.
Anonymous
From EmailGreat job and fair price! Finished when promised. Very friendly and professional. Will definitely use them again! CH
Caesar Hearne
GoogleJeremey Furse
GoogleMeredith Stillman
GoogleI have never had that "one mechanic" that I go to until now. I won't see anyone else but Shade Tree. I trust their diagnosis and work.
MorganMarie
GoogleThese guys are the best! Russ was awesome to work with they did a great job for a fair price! I would recommend them to everyone!
tim smith
GoogleNick Cash
GoogleChristina Ouimette
GoogleChris Kofroth
GoogleJustin Cherry
GoogleKevin Shakespeare
GoogleAlways pleasant, accommodating great service.
Sam Otto
From EmailByron Holman
GoogleSoane Tupoumalohi
GoogleShadetree Automotive is the best shop in the area. They have always done a excellent job of trouble shooting the problem and doing the proper repairs. The staff are all knowledgeable and quick to answer any questions. They do a great job to have my car repairs done on time. Shadetree Automotive is the only place to take your vehicles if you want it done right.
Curt Yates
DirectAlways great service.
Lee Copeland
GoogleThey were able to make an appointment quickly, they were professional in their communication and when describing what services were necessary. All services were completed in a timely fashion, there were no surprises. They took very good care of me and I would recommend them to others.
Jim
DirectThe appointment desk was clean and well organized. The staff helped me with the description of my trucks problem, so I could make an informed decision. This was the second time I worked with Shadetree Automotive on a major repair. I had a good experience the first time and felt comfortable involving them with this oil and diesel leak on my F350 7.3L. I believe the mechanics are very qualified to work on larger vehicles. All has gone well, the truck runs great and no more diesel smell.
Scott Nalder
From EmailHonestly this is the best place to take your car, they are friendly, quick, amazing in the work they perform. I highly recommend Shadetree Automotive for all your car care needs. We have been customers for years and they have taken care of all our cars for many years and will for many more to come.
Dave/Tiffiny Muhlestein
From EmailGreat job.
Tom Packard
From EmailGreat company I have used for years. Highly recommend them.
Scott Sneddon
GoogleJeffrey Evertsen
GoogleThe work was done well. It’s nice to know that I don’t need to bring my truck back to make it right. Update| The truck has had a problem since my dad purchased it, the oil pressure gauge was not working properly. Young Chevrolet worked on it countless times but like all things at Young they can’t even replace a light bulb without screwing it up. Russ and his crew finally fixed the problem on the first go. It’s nice to go to a repair shop that gets it done right the first time.
LINCOLN TALBOT
GoogleThey are a great place to take your vehicle to.
Sandy Bashline
GoogleThey were helpful in their diagnostic review of the issues my car had and timely in their repairs.
Susan Parker
GoogleTook a car I was looking at buying to be diagnosed. I used the after-hours key drop and by 2:30 pm the next day Russ (the mechanic who looked at the car) texted me a link to his detailed report on it. He were super thorough and when I went to pick it up he went over what repairs the car would need most and roughly how much they would cost. Using the information I got I was able to get a much idea of long term costs and a better deal on the car. Overall they did an excellent job, were knowledgeable, professional, friendly, and were respectful of my budget and time. 10/10 would recommend.
Charise Penrod
GoogleBrett Barson
GoogleGreat experience. Daniel was professional, and listened to my concerns. It was a great help to get a diagnostic sheet, with photos, to help prioritize critical repairs. There was no pressure to do all repairs immediately. We discussed any safety items, and came up with a fair and reasonable repair plan. It was done perfect and on-time! Highly recommend ShadeTree. I drove an hour and a half, because of great reviews and recommendations.
Steven Merrill
GoogleBroncos Fan
GoogleAustin Breinholt
GoogleBrian Janroy
GoogleMy Ford F-150 (5.4L) went in for a spark plug compression issue along with other repairs. It was quickly diagnosed and repaired ahead of the promised date. Brian was very professional and kept me informed all along the way. I even had some of the recommended work done for preventive maintenance purposes. I was offered a loaner car, so I wasn’t inconvenienced whatsoever. I will definitely have my vehicle serviced there again!
Mike Eisenberg
GoogleAs always, great service!!!
Andrew Fralick
From EmailI work on base & have been taking my company owned fleet vehicles here for a couple of years. Communication is clear and turnaround times are quick... My vehicles support the F-35s we see & hear every day, so their downtime is carefully managed and I won’t take them to a place that doesn’t run like a top. I’ve been so impressed that I’ll soon be bringing my personal vehicles here for work as well.
Anonymous
DirectsSADd man
GoogleSuch an amazing team and they really do care about customers. I always feel confident going into the shop, knowing they will fix whatever is an issue for my vehicle!! Shadetree is the place to go!
Nathanael Beach
GoogleMissy Hatcher
GoogleShadetree Automitive did a great job on our '12 Impala! It needed work on several of the vehicle systems, and they did a great job of diagnosing the problems and fixing them as well. Brian Bassett is wonderful at customer service! He is truly a guy you can trust! The repairs took several days, and they provided a loaner vehicle for me to use while they were working on our car. That was very helpful, as it is always difficult to go without a vehicle for several days. This is a great company that provides excellent service for a reasonable price.
Mike Edwards
GoogleGood service
Natalie Taggart
GoogleColton Smith
GoogleI have been using shadetree for years. They strive for perfection and are close.
Dennis Peterson
Googlenickjshaw89
GoogleHenry Lopez
GoogleExcellent service! Worked well with my insurance to make sure my repairs were done properly. Extremely friendly staff. And the cookies in the car we're a nice touch. If I ever need my car repaired again, I'll be bringing it back here!
frank genco
GoogleShadetree was excellent. Honest and thorough. They were quick to diagnose the issue and then provide me with great feedback that wasn’t pushy or manipulative. They sent a link to my phone where I could look at the full diagnostic report as well as images they provided for the problems. It was clear they had my best interest in mind. They didn’t try to upsell me on anything or any services. They were honest in their feedback and gave me options to make the most critical changes to my vehicle without breaking the bank. Shadetree is my new go to for sure.
Nicholas Beckstead
GoogleProfessional and did everything they could to fix the problem.
Elisabeth Maynes
GoogleAbsolutely amazing service and went above and beyond on getting my vehicle up and running. I was referred by two other people and so glad I made the right decision in getting my vehicle serviced at ShadeTree Automotive. I worked with Russ and he is fantastic. I will be reverting others here and coming back for my future fixes.
Tegan Alexis Martin
DirectGus Undheit
GoogleI trust Shadetree with all things that pertain to my cars and truck. Their price is very competitive, and their work is exceptional.
Jeff Erwin
DirectI love how Shadetree provides an initial report on what they found that categorized the issues by importance and included pictures along with descriptions. They were fair with their pricing and did everything agreed upon by the estimated time they set for completion. Shadetree warranted their work and parts as well. I trust them with my vehicle and my wife’s vehicle (and that’s even more important to me).
Matthew Berrett
GoogleLee Copeland
GoogleI love this place! They are so friendly and helpful. The work was done quickly and well. My favorite thing is the loaner car they gave me so my schedule with my kids was uninterrupted. Another favorite is the cookies they leave on my front seat - thank you! ???? If I ever move away from Layton, I’ll drive an hour just to keep them as my mechanic.
Heather Moss
GoogleAfter reading reviews on Shadetree’s website, I decided to give them a try. I took my Dodge Ram 2500, Cummins in for a transmission leak. The staff at Shadetree was professional throughout the entire process. I was provided a detailed assessment of what repairs were needed, and what the cost of the repairs would be. After agreeing to make the repairs, I was given updates on the progress and a timeline of when the repairs would be completed. Shadetree delivers on time, and the work is completed by experienced and qualified mechanics. The cost of repairs is a little higher than other mechanic shops, but I feel confident in their work! I will use them in the future - and recommend them to anyone who his looking for a honest mechanic shop!
Jack Carruth
GoogleThey did a great job.
Anonymous
From EmailGreat people to work with! I was in and out in under an hour for emissions. Great prices good location
Derek Peterson
GoogleJason Smith
GoogleTaylor Clegg
GoogleRuss was amazing and very professional to work with. He worked with me in repairing the things that needed to be done to get me back on the road. I will always be returning to Shadetree in the future!
David Creasey
GoogleProfessional and friendly. They give an honest complete assessment of your vehicles health and recommendations for priority of repairs. All work is approved by the customer before the technician begins. I will definitely use them for all my vehicles. Thanks
Steve W
From EmailAustin Barker
GoogleShadetree was awesome. Very professional and I love the digital report they sent me. I will definitely use the for my cars. Plus with 25 years a service, I know they will be there for all of my automotive needs.
Shi’No Tenshi
GoogleThis is my 4th (5th?) time coming to shadetree and I wouldn't trust my car with anyone else. Their staff is super amazing and friendly and willing to help out always.
Nicole Hunter
From EmailVery friendly service writers. Technician did a great job. Work was top notch, and I will be back for sure.
Greg Sargent
From EmailI love the service at Shadetree. They always get my car done on time and they are very knowledgeable about a huge variety of different cars. I think Shadetree is the best shop in the area.
Curt Yates
DirectRuss was on the ball keeping me up to date on the status of my truck
Kris Carrigan
GoogleI made the mistake of taking my van elsewhere for an oil change, but this other place said they weren’t able to remove the filter without breaking something and sent me on my way. I did what I should have done in the first place and left the van with Shadetree. It turns out the other shop had done some damage they didn’t tell me about and a new part needed to be ordered. When the part wouldn’t arrive for a few days, Russ was able to find a work-around and the van was ready to go in plenty of time for my trip. They even ordered and replaced a bulb for me when it turned out even that wasn’t a straightforward process. Shadetree has saved my neck numerous times over the years and have always come through for me, and this was another example of that. I recommend them to everyone who will listen. It’s tough to find someone you know you can rely on, but Shadetree is definitely one of them!
Sandy Cross
DirectEric Frandsen
GoogleDavid Cummins
GoogleThe report was detailed and the man who worked on my car gave me many different options and told me what would be the best thing to do with my car
Mickala Couch
From EmailHad an excellent first experience with this shop. They performed a very thorough inspection on my vehicle as requested. Love the detailed report i received. Would definitely refer this shop to family and friends.
Kelly Manley
DirectLori Gabiola
GooglePainless service and price was right
Tracy/ John Black
From EmailThe work was done well. It’s nice to know that I don’t need to bring my truck back to make it right.
LINCOLN TALBOT
GoogleCassy Gentry
GoogleYou company didnt do anything that was worth 400 bucks you told me i would have a rental if i used your service. That was no where close to what happened you get nothing from me
Robert Williams
From EmailExceptional Service! Lisa and Daniel were extremely professional, efficient, courteous, knowledgeable, helpful, and honest. It was a pleasure doing business with them.
Lori Keele
From EmailShadetree always does such a good job with my car and always makes sure I’m well taken care of. And it’s always so nice to get my car back and have those cute cookies sitting there waiting for me! Always a nice little treat!
Cassie Chadaz
From EmailThe team at Shadetree has always done good work on my vehicle! This last visit included an inspection, battery change, 50k service/oil change and the multitude of checks, flushes and filter changes. Needless to say, it wasn’t a “cheap date”, however, the work done was top notch and I am always reassured that my vehicle is in great shape to rule the roads!
Mike Doyle
DirectRuss was AMAZING!! He was the service gentleman that was handling my car. He constantly kept in contact with me for everything that was wrong. I’m so blessed to find a car repair shop so upfront and honest. Thank you!!
Ginger Schwartz
GoogleThey are really great at communicating, do great work, no complaints (which is rare, when dealing with repairs). A bit pricier than some other shops, but I feel the quality of their work is absolutely worth it.
Cody Haslem
GoogleThe technician was very thorough. He found more wrong and quoted me a higher price than I was expecting which had me concerned. I had him do the most urgent and needed. Hopefully the car will run smoothly for my daughter.
Katherine Smith
From EmailGreat communication. Got exactly the service I was looking for. On top of that, they did a full (free) inspection of my ride, texted me photos of some areas of concern, and offered a super no-pressure quote on what it would cost to do some necessary maintenance. Oh, and I got a loaner car, which saved my work day!
Nic Krueger
GooglePrompt excellent service. I love the online system and they were so nice! Did a great job with our car.
Caitlin & Mike Young
From EmailThey were very polite and when asked to have them call my uncle with the information first they agreed without asking questions. Very thorough diagnosis and very helpful.
BeeKing
GoogleBrian did a great job as always. I appreciate the personal touch. Using my name when I come in makes me feel confident and like you care about me and my family.
Merlin Tomshack
GoogleKelly Boswell
GoogleHaving your car break down always is stressful and an nasty surprise expense. Shadetree minimized the unpleasantness with their friendliness, professionalism, honesty and services such as partnering with a towing service and free tow with $250 of repairs, loaner vehicles, optional pick-up service, detailed information and online inspection report complete with pictures of my vehicle and components in question. Will definitely use this company again.
Tim P
GoogleAs always Shadetree did a wonderful job in servicing our 9 year old vehicle. We take all of our vehicles to Shadetree as we know the service will be amazing and they will catch all problems that we have.
Dave/Tiffiny Muhlestein
From EmailI have a 2004 VW Passat with 250 k miles. Over many years, I have had this car in to Shadetree for all kinds of work. They have never left me disappointed. Because I only have one car, I really appreciate the loaner vehicles they make available to me. Service Managers are always courteous and informative. You can find cheaper service but is there work guaranteed? Will they loan you a car while yours is being repaired? Even the dealer won’t do that. Plus I get fresh baked cookies when I pick up my car.????
Mark Dunn
GoogleShadetree Automotive is a very professional auto repair facility! I worked with Brian and Tyler and was able to get my vehicle diagnosed and fixed within a couple of days. The staff is very professional and were able to answer all of my questions and concerns. They were very thorough by providing test data to back up items for repairs. They also provided a list of critical repairs that need to be fixed immediately and a list of components which will need to be replaced in the future. After getting my vehicle fixed, the heater lines broke and I spent the day making the repairs myself. To be confident I corrected the issues I called Brian and gave him a rundown of what I did. He was able to confirm I properly corrected the issue and gave me a few things to look for. Bottom Line: I will only have Shadetree work on my vehicles, they are willing to answer any questions I have on maintenance I have done myself, and they are the most professional polite, and Clean facility I’ve ever been to! Thank you Shadetree!!
collier Lunt
GoogleProfessional, trustworthy and quality work. Shadetree was recommended by the dealership I purchased my vehicle from. They were fast and did a great job and gave me updates every step of the way
Bill Keegan
GoogleAWSOME WORK AS USUALL
Wasatch Customs
From EmailMarco Rios
GoogleI love that they are willing to do whatever to make getting my car serviced easy. They took me and my daughter home to Syracuse and picked me back up when my car was ready. They are professional and do a great job!
Julie Baer
GoogleJackie Lambert
Googlemagnum20160
GoogleEric Salas
GoogleVery thorough technicians and awesome front desk people.
Builders B.Christopher
From EmailThey took excellent care of my vehicle and took a good amount of time to explain the required work and educate me on options available. I used Shadetree for my Subaru repairs many years back and was extremely happy with the work then and was so happy to experience great quality service and attention with my 3/4 ton truck on this visit too! Way to stay top notch Shadetree! I highly recommend this shop.
Jennifer Moore
GoogleThey have always been upfront and honest with me on what needs to be repaired. They also let me decide what repairs get done. I am given a breakdown of cost so that I have a clear understanding of cost and labor. Always helpfull and friendly
Ty Cooper
From EmailEve Thomas
GoogleThey're very friendly, helpful, and open about what they're doing and the cost. They were willing to work with me on figuring out which tasks were more priority and looking into payment options when I was struggling to pay for all the work suggested.
Sarah Cloward
GoogleTroy Barker
GoogleVery professional keeping their time commitments
Troy Barker
From EmailAs always fantastic service provided by very friendly staff! I would and have highly recommended Shadetree!!!
Karen Womack
DirectJay Hanson
GoogleDoug Spicer
GoogleLove this auto repair shop. I’ve been using them since 2007 and have always had excellent honest service.
Linda Turney
From EmailI made an appointment to have my winter tires put on and everything went very smoothly. I was able to get a ride to work and back to pick up my car later in the day. They did an inspection of the car while it was there and found the air filter to be dirty and contacted me about replacing it. They have a great service for storing winter tires and changing them over each spring and fall for free.
Mike Bicker
DirectChristian Hernandez
GoogleMikayla Espowe
GoogleElla Espowe
GoogleThis is a great shop with great service. It is a little more costly, but the customer service, quality, timely response, and repairs makes it worth it. We have two cars being repaired at this location with minor and major repairs that took an average of 1 week each to fix. They send you a web page with pictures and details on your car so you can see and understand what is wrong with your car. You won't waste your time or money here as me and my husband have with many other mechanics. They will also tow and loan you a vehicle if needed, free with your repairs, this saved our butts getting to work with our kids while both cars are out of service.
Naomi Etheridge
GoogleI’ve been to many mechanics over the years locally and have yet to find one more honest and upfront. I worked with Tom and loved the experience. We will be back so long as we live here. They sent pictures of what went wrong after it was towed, provided a rental car for the time being for free and called to give me updates frequently. Couldn’t have been more grateful. Very impressed.
Nathan Bell
GoogleThis was my first time going to Shadetree, and they were great! The pricing is fair, and the quality of work is excellent. Very friendly staff. Thanks!
Cole Bryner
GoogleNatasha Nelson
GoogleToccara Rl
GoogleShadetree was easy to work with and thorough. I really appreciate that they provide a digital inspection report with recommendations that I can look over and refer to later.
Natasha Nelson
From EmailBenjamin Breinholt
GoogleFast and friendly service. I would highly recommend to everyone
Larry Stevens
From EmailI had a check engine light concern and with winter approaching I didn't want to take any chances. Once there their fantastic diagnosis team found the problem (fuel rail system problem) and they found some very dangerous problems with my lower control arms and tie rod problems. So they put in a new fuel rail control which made my car run so much better (like new actually) more pickup and great acceleration. Also my front end is much tighter and feels awesome. My car feels like new and all done a couple of days before the snow! GREAT TIMING!! Can't say enough good things about this place, all the great people who work there that make you feel like a highly valued customer and the fantastic technicians doing the fabulous work!! Highly recommend everyone taking their autos to Shadetree Auto 100% satisfaction!!! Jay Morrison
Jay Morrison
GoogleOf course I would rather NOT have to send my car to this or any auto repair shop and I was frustrated that I could not figure out the issue on my own... All that said, Shadetree made everything VERY easy for me. Within an hour of calling they had a tow truck here and they started working on the car 2 days before promised. I really like the text communication with the link to their initial assessment explaining everything that was checked and what is recommended. Talking with them on the phone I always felt like they knew exactly what was going on and exactly what I expected. I have not used an auto repair shop for about 20 years and I hope it's 20 years before I have to use one again, but if it comes up again I will definitely be calling Shadetree again.
Evan Mitchell
GoogleLeandro Rodriguez
GoogleBetter than dealer service.
Anonymous
DirectSteven Crowley
GoogleKaitlyn Phillips
GoogleGreat store! Its clean and bright and everyone was so nice and professional. They did a great job with my wife's 2017 Honda Civic hatchback. I highly recommend Shadetree!
Matt Bingham
From EmailI have used Shadetree repair my vehicles for the past 15 years, always a great experience. Very honest employees and quality service. The loaner car program is amazing, I own my own business so down time is huge for me. With their free loaner program I am able to have my truck repaired, use one of their provided cars to continue to run my business. Thank you for providing such a great service. Brandon Barber
Brandon Barber
GoogleI'm a first-time customer. I read their reviews based on garages recommended by the AAA website. I wanted to find a reasonably-priced garage that performed quality work. I needed some services completed that were recommended by the dealership. I had the services completed by Shadetree and saved over $300 that would have cost around $1500 at the dealership. All work has been completed satisfactorily. I was very impressed by the people working there, especially Lisa who had helped me. The garage is very clean and welcoming. They have freshly-baked cookies! I was made to feel that I was appreciated as a customer. I'll be back.
BOB ZAMONAS
GoogleJust had some work done on my high mileage Xterra. As usual the work was completed on time and it runs great now. Shadetree Automotive has always been my choice for car service and repairs and I have never been disappointed. Shadetree Automotive is the best shop in the Davis County.
Curt Yates
DirectGreat repair work on my high mileage Xerra. Great work and on time as promised. Shadetree Automotive is the best shop in the Layton area.
Curt Yates
From EmailGreat people (including and especially Brian) and shop. If you want your vehicle repaired correctly look no further. They give your vehicle a top to bottom evaluation informing you of the good and the bad. Prioritize the work needed and complete the work in a timely manner. Free loaner vehicle and tow (if you have them do the work) are much appreciated benefits. Unlike the image the name suggests, they are a 21st century buisness with a modern shop, communications, quality work and service. It doesn't come cheap but we consider the quality and peace of mind knowing the work was done right a great value! We went to them a few times with our "bargain" jeep and with their help transformed it to the reliable vehicle we had hoped for.
Mike Riedl
GoogleTheir analysis of my vehicle was thorough and the report comprehensive, best report I have seen for an auto evaluation.
Trent Tholen
GoogleThe technician, Daniel, was honest, transparent, up-front, and professional the entire time they had our Toyota Highlander. Will go to them for any automotive needs in the future. They earned our business for sure!!
Mike Nessler
GoogleThese guys are awesome! They were able to diagnose and repair my vehicle when other shops couldn’t figure it out. They are extremely professional and kept me updated every step of the way. Highly recommended!
David L
GoogleShadetree employees are very friendly, helpful & knowledgeable! Provide excellent service! I really appreciate the rides home & pick up back!
Karen Womack
DirectMyles Faulkner
GoogleLove Shadetree! Always very helpful in diagnosing and fixing the problem with our vehicles. They offer great complimentary services like towing and loaner cars when we are in a pinch. I am glad we found them after moving across country from our long time mechanic!
Madeline Dye
GoogleShadetree always goes beyond diagnosing the problem I have. They will do a complete once-over of the vehicle and alert me to anything else that may need attention. They are never pushy or force a repair on me. I trust and cherish this business for their high-quality work and integrity.
Greg Mytych
GoogleThe minute you walk into Shadetree you feel welcome! You are greeted by friendly, cheerful staff! The area is clean and decorated with class! Snacks and drinks are available free of charge! Their mechanics are skilled! Their pricing is fair, the staff makes you aware of future maintenance needs and preventive measures to save you from costly repairs. They do not take advantage of customers, women should feel secure with their integrity and willingness to assist you in a fair manner. I have been a customer for years, I am grateful for their service and I am highly satisfied! I trust them! Thank you, Shadetree staff!
Barbara Wissler
From EmailTook my 08 BMW here for the first time and was very impressed with the service and professional attitude from all the staff.
Joe Odonnell
GoogleAs always, Shadetree came through for me. They were able to shoehorn us in within a couple of business days and get us back on the road quickly.
Sandy Cross
From EmailTop notch service. Very polite and professional. I will definitely be taking my vehicles here again.
Aaron Poll
GoogleShadeTree Auto is the best. I have been going there for over 6 years now. They always take care of any problems on all my vehicles. They know their stuff and there is no BS with them. Everyone who works the front is super cool. I recommend ShadeTree Auto, no question about it.
Mitch Johnson
GoogleDaniel went above and beyond though a difficult repair process. He kept me updated through the repair and I also received a complimentary loaner vehicle to get me around while my vehicle was in the shop. Overall great service and accommodation!
David C
From EmailWe took a great customers car to Shadetree as it was newer than what we worked on. They got it in, checked it out and repaired it for us. They are awesome to work with and their work is always top notch.
Wasatch Customs
From EmailAmiee & Larry Brown
GoogleThey under promised and over delivered.
Jonathan Boatman
GoogleWe are a regular here now. The attention to detail, as well as their report system and communication around everything is unmatched.
Paige/ Luke Kulson
From EmailJust had some work on my car. As usual the work was done quickly and my car was ready when promised. I have always had a excellent experience with Shadetree Automotive and I would highly recommend them to anyone who likes to keep their vehicles in good running condition.
Curt Yates
DirectWe have gone to Shadetree for our car care needs for close to 20 years now. They have always taken great care of our vehicles, have been fair and honest concerning our repair needs, and treated us as friends with kindness and respect. We anticipate another 20 years of great service and friendship.
Jackie Morgan
GoogleShadetree is an impeccable company with the utmost integrity and top notch customer service! Thanks for taking care of me!
Sydney Carnes
GoogleWe receive excellent service! The employees are always friendly and take time to explain repair needs. We have gone to Shadetree for our car care needs for several years and they have treated fairly and honestly when caring for our cars.
James/ Jackie Morgan
From EmailI appreciate the pictures that accompanied the inspection. Much better feel than the dealership.
Joseph Dunn
DirectStephanie Nelson
Google**UPDATE!** Shadetree gave me a call this morning and is having my car towed to the shop to fix this tire at no cost to me!! Never had a shop do that!! Impressed! They made it right! Thank you shade tree! Original review 9/27/20 Friday the 25th I had a brand new set of back tires put on my vehicle. Today sunday the 27th I walked outside to a flat tire. Will be calling monday. No I'm not happy
Stacy Golden
GoogleAndrew Lebon
GoogleI have 15+ years of mechanical/shop background and Shadetree Automotive is the most impressive shop I’ve ever used. They really bring a lot of value to the table with detailed reports that show you the overall health of your vehicle. They are also very prompt about completing repairs, CORRECTLY, in a timely manner. Combine all this with an awesome service writer (Daniel) and I feel I can give this place an genuine 5 star review.
Josh Street
GoogleI have used Shadetree repair my vehicles for the past 14 years, always a great experience. Very honest employees and quality service. The loaner car program is amazing, I own my own business so down time is huge for me. With their free loaner program I am able to have my truck repaired, use one of their provided cars to continue to run my business. Thank you for providing such a great service. Brandon Barber
Brandon Barber
GoogleDavid Muhlestein
GoogleI use Shadetree exclusively even though there are places closer to my house because they always get the job done right, and are very good at explaining and prioritizing the problems they find so I know what to focus on and what can wait a while. I really appreciate that they never try to oversell repairs or make problems sound urgent when they can wait a bit. The tow service and the loaner cars have come in handy frequently too and are very much appreciated. I recommend Shadetree to everyone. I’m so glad to have discovered them.
Sandy Cross
From EmailThanks for taking care of me with some new tires, you guys are the best!!
Andrew Fralick
From EmailAmazing service and great prices. I would recommend these guys 100% of the time.
Kevin Castell
GoogleA very good repair shop with excellent personnel, professional, and did a good repair answering all my questions beforehand. Thank you Shadetree Automotive!!!
Scott Waterbury
DirectDantte Kerper
GoogleI was pleased to find a service facility close to where we had just moved in period I was even more pleased by the service I received. They were friendly and professional, and got us in before our appointment was even scheduled. My thanks to the staff.- Robert Bernard
Robert Bernard
GoogleTyler Drzycimski
GoogleTook great care of my 2015 Mustang GT, detailed and consice diagnosis for my car and its issues. I will continue to take all my vehicles here as they are great in regards to finding and addressing problems, while keeping their customers in the loop with work being done.
Ben Alexander
From EmailEveryone at Shade Tree was very nice and helpful. Our repair manager communicated with us every step of the way and kept us informed about what was going on. The detail estimate with videos were easy to understand and made the explanations more vivid. The only other place I’ve ever had offer a free loaner vehicle were high end luxury car dealers. The estimates for the repairs were spot on with everyone else we called so I’m glad I went to Shade Tree, their attention to detail in client service makes all the difference.
Heather Forest
GoogleDropped my truck off with a vague and intermittent problem with the engine stalling. Fixed the problem and alerted me to other things that I did not know about. I will take my truck back.
abby Zaehler
GoogleQuality and friendly service. Great place. I will recommend to family and friends.
Brittany Chiles
GoogleYou are the best shop Ive ever used. Russ & Daniel are lights out good.
Scott Costello
DirectTop notch mechanics who diagnosed and efficiently repaired my ridiculously over complex, rare European luxury car that several other shops would not even look at. They were also very professional in dealings with both my wife and myself. I highly recommend them.
Brian Chenoweth
GoogleSuch a great value and quality work. They were great to work with.
Cheerios7204
GoogleJust moved from California and away from our regular mechanic so I was looking for someone who would be as good and reliable as Rowlings, our former mechanic and I think I found one. I will be using them again.
Irma Ashe
Googleamazing service at a great price ????
Anonymous
DirectWonderful service. Worked with my insurance so I didn't have to.
Jordon Kinsman
GoogleY’all do such a great job! I can always trust Shadetree to not screw me over!
Taelor Scroggins
From EmailFirst time coming here and I'll for sure be coming back. I conveniently got a reminder text the day before notifying me that they had a key drop box, which was so convenient that I didn't have to take any time off work. I asked for them to look at my air conditioning, but they still made sure to look at the rest of the car and found several issues that needed immediate action. Russ texted me the inspection report with detailed descriptions and pictures and then called and talked to me on the phone for over 20 minutes--thoroughly explaining everything to me in a way that made sense. He also called again a couple days later with an update. My car was ready after 3 business days. Their 3-year warranty on work done is also an amazing bonus.
Catherine Bassett
From EmailFirst time coming here and I'll for sure be coming back. I got a reminder text the day before notifying me that they had a key drop box, which was so convenient that I didn't have to take any time off work. I asked for them to look at my air conditioning, but they still made sure to look at the rest of the car and found several issues that needed immediate action. Russ texted me the inspection report with detailed descriptions and pictures and then called and talked to me on the phone for over 20 minutes--thoroughly explaining everything to me in a way that made sense. He also called again a couple days later with an update. My car was ready after 3 business days. Their 3-year warranty on work done is also an amazing bonus. My car is driving so smoothly now too!
Kate Bassett
GoogleThese guys make it easy to get car repair done with their tow and car loner program!
Lesa C
GoogleWe were very happy. They provided quality service to our Mini at a much more reasonable price than the dealer. Thanks!
David Rees
GoogleGreat service. Quick shuttle home when I dropped off my Jeep. Easy after hours pick up. Great communication via text about the check up on everything on the Jeep. Left cookies in the car for me! Will continue to take our vehicles here!
Elizabeth Annas
GoogleExcellent service start to finish!
Trey Munn
DirectVery professional, friendly and excellent service. All around great experience. Will definitely use again for future needs.
Robert Olson
GoogleGreat service.
Anonymous
From EmailI like that I get a full review of my vehicle and there is a timeline of when services are are due. The staff is always clean and friendly and willing to do what I fee needs to be done. They have earned a lifelong customer
Cal Taylor
From EmailRuss and the team at shade tree auto are awesome. I brought my car in for ac service knowing there was a leak somewhere. After 3 trips to another auto repair place that could not find the leak. I brought to shade tree and they found that annoying small leak and fix it with minimal cost. Thank you Shadetree.
Steve Wiant
From EmailShadetree has always been honest and fair when communicating the issues that need to be addressed immediately and which ones can be postponed. They are very professional and the quality of their service is above reproach. I always take my car here when it needs repairs. Highly recommend Shadetree!
Lezlee Masson
GoogleVery quick, friendly, and professional. Would use them again!
Ryan Boam
GoogleI have used Shadetree repair my vehicles for the past 12 years, always a great experience. Very honest employees and quality service. The loaner car program is amazing, I own my own business so down time is huge for me. With their free loaner program I am able to have my truck repaired, use one of their provided cars to continue to run my business. Thank you for providing such a great service. Brandon Barber
Brandon Barber
GoogleShadetree Automotive is the best shop in this area. The staff is very knowledgeable about all vechiles. They have done a great job of finding rare parts for one of my older cars. Repairs are usually performed on time and done correctly. I really like Shadetree Automotive for the great staff and service.
Curt Yates
DirectGave me plenty of information and options about what was going on with my car and how to fix it. They acted quickly and professionally and my car is running great.
scott knight
GoogleGreat Job
H V
DirectGreat team at Shadetree Automotive. I like the vehicle inspection which points out problems or future repairs that way be needed. I like the team members and they are very knowledgeable about most cars. Great service and super repairs.
Curt Yates
DirectAlways dependable , quality workmanship.
David Elder
From EmailGood professional service. Great communication. Pleasure to do business with them.
Ben Dean
From EmailShade tree Automotive is the best shop in Layton in my opinion. They have a very organized shop,the service is excellent and their repair work is excellent. They have taken excellent care of all our vechiles.
Curt Yates
DirectGood honest people. They are not pushy, but find all the fixes your car may need and suggest fixes. Very nice and welcoming.
Alex Baldwin
GoogleExcellent all the way around.
Tim Childers
From EmailBrian and the team at Shadetree Automotive are fantastic. Completely satisfied with everything. My new tires are great! I highly recommend them! Thank you also to Tom Lambert!
Bryan Anderson
GoogleAs always, Shadetree delivers! My air conditioning went out on one of the hottest days we had. Russ was able to get my car in and Tyler figures out the issue quick. The only hold up was parts, but even that wait wasn’t horrible. Thanks for fixing my car and allowing me to stay cool. 🙂
Ally White
From EmailShadtree Auto has worked on my A 4 Audi numerous times and have always been exceptional in all that they have done. I will continue to have them as my go to guys for all of my service and repairs.
Brent Freeman
DirectCustomer service is on point and they offer a lot of stuff after they fix the original issue and great warranties after they fix everything. They really help out where they can and will give you al of the info you need.
mason Holman
GoogleThe freeloaner was top notch money saving that most people overlooked. Car runs great after repair. Will come back and utilize the services again.
Son Le
GoogleI can’t tell you how grateful I am for amazing people like this. I took my car in for some repairs and I was amazed at the level of respect, kindness, and honesty from an auto repair facility. This is truly a wonderful place that has earned my business. Lisa and the other service writers were extremely helpful in working with my tricky schedule and made me feel like I was valued and understood. It’s rare these days to find an honest mechanic but with shadetree, I found them. Prices are fair and they insure their work. If you’re looking for quality and honesty, go to shadetree!!!
Boen Flint
GoogleI was extremely happy with the service Shadetree Automotive . Through the whole process of finding out what was causing the problem on my 2004 Hyundai SantaFe. Brian was the best keeping me updated with what they found and getting it fixed in a quick amount of time. I'm so glad I found them and it's now going to be my favorite place to go for car service.
Jodee Childs
DirectRuss and the team always takes care of my.vehicle needs
Antonio Jones
GoogleTook my Ford F150 here for new wheels tires. Brian worked with me and my budget and found a great set I could afford. Never once pressured me on a set. They also looked over truck and made recommendations and gave me quotes. Again no pressure at all. Everyone is very friendly and the whole process was great. They've earned my repeat business!
Brian Westphal
GoogleVery professional and kept their word with how much I would pay!
Paul Pincock
GoogleWe took our Sequoia in and had Shadetree give it a pre road trip health check. I really appreciated the report they sent me once it was done. It made me aware of things that needed to be addressed now, and let me know of the recommended maintenance coming up. I appreciated the educational video clips explaining the what and why of the services. The staff is friendly and helpful, Russ was great to answer all my questions. AND bonus, they have a clean lovely waiting area with cookies!
Leah Rasmussen
GoogleEveryone is very friendly and Professional. Russ took good care of us.
Jim Grell
GoogleThese guys are top notch. I appreciated the printout explaining in various items with my vehicle as they went over my vehicle from top to bottom. They rated the items that were urgent as well as those that are up I’m coming. I love that it helps me to plan for future maintenance. The service was awesome and quick and very professional.
Leah Rasmussen
From EmailHad check engine light fixed on my Subaru WRX. The team explained and got my permission every step of the way. They threw in free towing and now my cars runs even better than before
Connor Dalley
GoogleService is very nice and the place in general is very welcoming! The workers are amazing and I would go back there again if I have any more problems.
David Novak
From EmailThey were nice.
Tony M.
GoogleThis was my first time working with Shadetree Automotive. My son recommended their services after my car wouldn’t start. They towed it to their shop on Saturday morning. They are not open on Saturday which I thought was unusual but the called me first thing Monday morning. Unfortunately my engine had to be replaced. The estimate was fair but more than the value of the car. They recommended Tane at Cars Sold for Cash to take it off my hands. Russ was great to work with and allowed me keep my car at the shop until it could be towed away. Although I was unable to get my car fixed I would definitely take my new car there in the future.
Rich Cannaday
GoogleAlways great service and treat you right!
Derek Smith
DirectBrian was awesome to work with. Would definitely recommend Shadetree to family and friends.
Colt Fowers
From EmailGreat people to deal with, would have been a five, but BMW had not released the software to reset my computer so it had to get towed to the dealer. I will look to Shadetree for repair In the future. Great looking shop, great people.
Gary Long
From Emailgreat service and kept me updated on my car. great recommendation on which steps I should take next. All around good service.
TRISTON HILL
DirectBrian is awesome!! Fast and always kept me up to date on what was going on with my car! Great friendly service! Highly recommend them for any car needs!!
Benjamin Shepard
From EmailI've brought my vehicles to Shadetree Automotive for years. The staff is always friendly and honest. I've always felt that they have had my interest in mind when offering suggestions for repairs. Repairs are made quickly and without any haggling whatsoever. The digital inspection reports sent to me after their initial inspection is done makes it very easy for me to understand what needs to be done and gives me time to think about whether I can afford it. Overall, I would give Shadetree Automotive as many stars as I can. They are simply great.
TIM PHILLIPS
DirectFast and reliable service. I love the digital evaluation and pictures, so when discussing what needs to be repaired and why, makes it easy to make the decision what is important at that moment and what can wait. Honest when it comes to quotes.
Anonymous
From EmailShadetree Really goes the extra mile. Bryan was able to repair an expensive part instead of replace it with saved a lot of money. Most shops would’ve just said I had to replace the parts because that would be easier for the shop. But shade tree they do their best to take care of their customers. really goes the extra mile. Brian was able to repair an expensive part instead of replace it which saved a lot of money. Most shops would’ve just said I had to replace the parts because that would be easier for the shop. But it shade tree they do their best to take care of their customer
Kevin Thayer
From EmailI heard a lot of good things about Shadetree before bringing my Volvo XC70 in for a complete check up (just bought it). EVERYONE I spoke to was awesome! They got me set up with a new timing belt with all the fixin's. Not only were they friendly and attentive to my concerns, but also very communicative during the process of inspection. I would not hesitate one bit to recommend this great company- and I will.
Jeffrey Rieger
DirectI had a great experience with Shadetree! They were very communicative about what was wrong with my Volvo- including pics and explanations. I'll definitely be recommending them to folks, and won't hesitate to come back for future repairs!
Jeffrey Rieger
GoogleThis was my first experience with Shadetree. They were very knowledgeable about my car, and provided constant updates and communication. They were thorough in their investigation and were able to fix my issues and offer helpful information for future maintenance of my car. The loaner car is a nice feature as well. Thank you!
Ben Dean
From EmailAlways get great service at Shadetree.
Lawrence/Nikki Kovler
From EmailGreat service ,done on time.
Tom Packard
From EmailAlways a positive expience!
Ross Marshall
From EmailVery friendly staff and throughout vehicle inspection.
ISMAR VALLECILIOS
DirectThe work was done while we waited. The cookies were great and so was the experience.
LINCOLN TALBOT
DirectThis was my first time taking my BMW to somewhere other then BMW of Murray. They were very professional and did an exceptional job. I will no longer travel to BMW of Murray. Shadetree Automotive is my new car mechanic. Thank you Shadetree.
Cheryl Salmon
GoogleGreat Company ! The Employees r very kind, friendly & knowledgeable!
Jewels
DirectShadetree was a professional and had great customer service. They explained things very well.
Kim Seegmiller
GoogleThe shop got my Jeep running tight and quiet. I notice the difference immediately. Nice job !
CHARLES LEAGHTY
DirectThe entire Team was professional and friendly. I was given a very transparent assessment of the repairs needed. I mean who really appreciates the unexpected cost of an auto repair, right? The problem was fixed and I am happy to have found a great place to take my car.
Kevin Moss
GoogleGreat experience. Dropped off my vehicle and by the end of the day had a thorough inspection, 2 issues fixed and a good idea of services that are coming due. Highly recommend these guys, very professional.
Jonathan Fair
GoogleTom, Braiden & Brian are awesome! I had another shop look at the same vehicle first and they couldn't find a problem but the guys at Shadetree figured it out and saved me wasting several thousand dollars chasing an undiagnosed repair!
Steve Creswell
GoogleVerry nice people who seem to go above and beyond with great customer satisfaction on top of awesome work friendliness.
Nicholas West
GoogleI’ve been using Shadetree since 2007. They have always taken excellent care of my car. I’ll keep using them, they are friendly and honest. What else could you ask for? Thanks Shadetree!!
Linda Turney
GoogleThey did a great job like always.
Tom Packard
GoogleOkay, I don't know much about cars and when I found out that I needed my struts replaced, I researched for DAYS to find the best mechanic near me. I compared pricing all over the state because I am a poor college student and Shade Tree had the best reviews and the best pricing. Russ was a god send and helped me every step of the way! This whole establishment was amazing and honest with me. I never felt like they were trying to sell me something I didn't need. They also sent me home with a cookie and then mailed brownies shortly after to see how I was doing! They definitely know how to handle customers and make them feel appreciated. I will definitely be going back to this place!!
Olivia Harris
GoogleAlways so helpful and honest. I've been using them for over 11 years. Highly recommend them.
Linda Turney
From EmailGood job
Tom Packard
From EmailI took my S2000 in for a valve adjustment. The staff was friendly and engaging. I was charged exactly what I was quoted. I even requested notes about the specifications/measurements on the work. Those were detailed and exactly what I was looking for. The car idles strong and revs smooth to redline. This was overall a great experience. Would highly recommend in lieu of any local Honda dealers service department.
Michael Owens
GoogleI have used Shadetree repair my vehicles for the past 10 years, always a great experience. Very honest employees and quality service. The loaner car program is amazing, I own my own business so down time is huge for me. With their free loaner program I am able to have my truck repaired, use one of their provided cars to continue to run my business. Thank you for providing such a great service. Brandon Barber
Brandon Barber
GoogleAwesome experience. Russ took care of me and showed concern. Recommend this place for sure. Like the loaner vehicle and service.
Alex Romero
GoogleVery professional and knowledgeable. And it was very nice to be able to use one of their loaner vehicles while mine was being repaired.
Steven S
GoogleAwesome! Great to work with! They let you know what they need to do and give you options.
CHERI/ JIM JOHNSON
DirectIts always a pleasure to work with Russ and the team at Shadetree. They're professional, friendly, honest, and take great care of our vehicles.
Melinda Cormier
From EmailEvery one was very kind and answered all of my questions. You have gained a costumer for life.
Nate Heaton
GoogleI brought a family member’s car in to have some work done and they were able to get right on it found the problem solved the problem and got us back on the road in a few days also found other issues that really needed to be addressed! I appreciated her honesty and I’m not being pushy in getting what we needed done.
Josh Mathews
GoogleShadetree Automotive has excellent customer service. They know their customers and the history of their customer's vehicles. They call you by name and are genuinely interested in their customers. They are prompt with their service and in their communications and communicate the condition of the car well. They clearly explain needed repairs and recommendations.
Kaitlyn Phillips
From EmailAwesome job - car hasn’t run this well in years????
David Paine
GoogleThis place is amazing! They are very kind & got my vehicle right in. I know I can trust these guys with my car. You won’t be disappointed.
Olivia Barr
GoogleThanks to Shadetree manager Brian. I was a day earlier than my original service date instead of turning me away or letting my vehicle set in the back of their property they he jumped right on it and got it repaired the same day! Keep up the great service/work and I'll stay a life long customer. PS. need to have a fast oil change service for customers who can have done on the spur of the moment, Thank you,
Emil Vargason
From EmailI’ve had 2 of my cars worked on here, I received great work and communication through the entire process on both vehicles.
Alyssa Fuentes
GoogleThis shop will be the only shop I go to fix my car here in Utah. Great work and detail throughout the whole process of fixing 2 of my cars. I highly recommend you take your vehicle here.
Alyssa Fuentes
From EmailLove their system of dropping off cars and receiving a report of my vehicle and what needs to be done by priority level. It's very convenient that it is texted to me in a report so I can discuss it with my husband before we tell them what we would like done. Helps me feel a lot more in control and informed on my own time and not rushed.
Tatjana Dixon
GoogleThese guys were great. During the pandemic I just dropped off my car, put the key is in the drop off box and the next thing I know it was ready. I had a prepurchase inspection done and they were very thorough. Great job guys!
Steven Morrow
GoogleStill friendly and great.
LaWayne Willardson
DirectEach time I have stopped in with my vehicle I have been guided fairly and soundly down the most strategic path of mechanical repair. Thank you for assisting me in repairing the vehicle!
Parker Pentz
From EmailExcellent service and repair personnel. They go out of their way to ensure you are a happy and satisfied customer. I have used them on multiple cars that I own.
Andy Konrady
From EmailOutstanding customer service! Job done with awesome quality and professionalism. Great price too!! We’ll recommend Shadetree Automotive to our friends! Thanks for make our car run smoothly.
Hector Lopez
GoogleVery professional, punctual, detail oriented. Friendly and fast service. Excellent troubleshooting. They were also ok with my decision to NOT have everything done per their recommendations at this point and they didn’t try to pressure me into anything| which I appreciated. They gave me a good understanding of each of the issues, serious and minor, and let me choose what to have them fix. Prices seemed on the high side, but they seem high to me almost everywhere now, so must be I’m getting old!
Lance Litwiller
GoogleShadetree is the most professional shop I’ve ever dealt with, I absolutely trust them with all of my vehicles. The flexibility with the loaner vehicle is also highly convenient as well as the option for them to drive me to work and then pick me up if a loaner isn’t available.
Jeremy Davis
GoogleThis is a class-act, non-dealer operation. High quality work, fair pricing, fast and courteous customer support!
Richard Smith
GoogleRuss did a great job with communicating the diagnosis and next steps throughout the process. The vehicle repairs were completed much quicker than anticipated, and they held to thier service warranty guarantee.
Christopher Gerdes
GoogleRuss quickly diagnosed several issues for which I had brought in my car. The price was fair and the repairs were done very quickly with open communication throughout the process.
Christopher Gerdes
From EmailHad an emergency with my car and Shadetree was able to squeeze me in. Worked with Kurt who was very professional. Did a full diagnostics on my car and they made recommendations on other things than what I was there for but didn’t pressure me in any way.
Salt Lake City Firefighters Relief Association
GoogleI have been in communication with Braiden - Marketing guy - and he is amazing! The location itself is above and beyond for a "mechanics shop", I was completely blown away on my first visit! I look forward to working with, networking with, and referring all I can to Braiden and his Shade Tree Team!
Kasi Cherry
DirectI have been in communication with Braiden - Marketing guy - and he is amazing! The location itself is above and beyond for a "mechanics shop", I was completely blown away on my first visit! I look forward to working with, networking with, and referring all I can to Braiden and his Shade Tree Team!
Robert Cherry
GoogleThey always take care of me and my cars. I installed a K&N lifetime air filter in my 2016 Murano, after several months the check engine light came on. The mechanic figured out that the problem was with the Mass Air Flow sensor (MAF) because it was coated in oil... from the air filter. They cleaned the sensor and replaced the filter and drove the car to make sure the check engine light would stay off. A new air filter was much less expensive than a new sensor. They also took time to explain the problem and never even once made me feel stupid. Thank you ShadeTree
Peter Birch
From EmailBrian did a great job as always. I appreciate being able to have a loner vehicle when you work on our car.
Merlin Tomshack
GoogleOnce again. I got the best service from the team at Shadetree. Never disappointed when I leave. I took in my company car for some fleet services and got a complete diagnosis on what needed done. They also make it easy to understand what needs done first.
Robert/Li Mancini
From EmailThe employees are kind and knowledgeable.
David Huddleston
GoogleUp front! Honest and timely!
CHERI/ JIM JOHNSON
DirectThe staff at Shadetree is fantastic. My problem was diagnosed, I was informed of the cost and I was told how long the repair would take. I was contacted by Brian when the work was done and my car was delivered on time in spite of the earthquake! I have found my automobile service establishment and I will not hesitate to recommend them to anyone who asks!
john Kjelgaard
DirectTom is just the pretty face in the office. Russ and the crew they get the job done. They’ve got great cars to loan as your vehicle is getting fixed. They even quickly called and told me that they were going to take an extra day on the car because they didn’t want any vehicles up on the lift during a potential earthquake which happened the morning I dropped off my vehicle. They know their stuff. The job is done right and if it’s not (never been a problem of mine), they’ll correct the issue because I know the integrity of the company and the staff Tom employs. And to top it off they wrap up the job with warm cookies. Shadetree’s service is second to none!
Jared Davis
GoogleThey found the problem in my F-150 truck, their diagnostic was really accurate, so ,I have my truck back!!!
Mario Velazquez Gomez
GoogleGreat to work with! Explained things very well. I have full trust in them and their work. Recommend to anyone!
Kayden Martin
GoogleThey do such a great job every time. From the analysis they provide prior to my approving working on my car to completing the job, it’s has been to my satisfaction every time.
Kearns/Jessica Calixte
From EmailThe crew at Shadetree always takes excellent care of my vehicles. Side from normal maintenance they are an excellent place for tires. Forget the discount places if you want great quality and long lasting service go to Shadetree!
Brett Scarbrough
From EmailShadetree has taken care of our cars for almost 20 years. They have never let us down. Between regular maintenance, intermittent problems and towing service when needed, they have always fixed the problem and were transparent every step of the way. I would recommend Shadetree to anyone that wants reliable car care.
Theresa Rose
GoogleQuick professional service.
Clark Mabey
From EmailThey take really good care of you here. The first time I came They took a lot of time to talk to me about the fears I had Coming from another mechanic the messed my car up. I’ve been using them ever since. I feel Like everything is fixed perfectly every time. They are more on the expensive end but they are very clear and upfront about it. I feel Like the value is worth it.
Brooke Bailey
GoogleExcellent and up front service. No surprises. Good honest service with fantastic people. This great service has continued for years.
Doug Handy
GoogleExcellent service, as always!! Thanks to your thorough inspection I was able to know just what I’m getting into with the truck I’m buying! I value your expertise & thoroughness!
Gerri Wessner
From EmailDaniel was absolutely great to to work with. The quality of workmanship is outstanding!
Robert Green
From EmailExtremely impressed with your professionalism and quick responses to any questions. I will recommend shadtree to any family members and friends. I have never had a better experience with my automotive needs. Thank you for all your help!
Martin Jensen
From EmailGreat people to work with. I trust them to take care of my cars with professional and honest work. Very satisfied with the repairs done on my car.
Hal Christensen
DirectRuss was great and did a complete diagnostic on my 12 year old Toyota. We fixed a couple urgent issues along with a few routine things. This place is the best with zero pressure and they allow you to be in control of your repairs. Highly recommend to all! I will never go to another shop again. Tom and Lisa manage this place to perfection!
Karen Lanterman
From EmailThe staff is friendly. How ever they sell inferior products and parts. Definitely a high rate of failure. Left me high and dry 1600 miles from home with no compensation. Definitely go elsewhere if can help it.
Troy Meacham
DirectI appreciate your shuttle service. Your people at the front desk are efficient and knowligible. You finished my truck in a timely manner. Your services are always thorough. Thanks.
Jeff Macleod
GoogleThey treated me very well and did their best to make sure my repairs didn't disrupt my life even though my car needed a lot of work.
Cameron Porter
GoogleI have been taking my cars to Shadetree for years. After taking one car to another shop the other shop recommended a transmission service. They then did not refill it properly. I had to get a whole new transmission. The other shops response: That is not our fault. It is your responsibility. I was on the hunt for a new place. Flash forward to now. I took my car in on a Wednesday, they drove it and could not get it to do what I said it did. The techs worked on it for a minute and kept driving it to try to make it do what I said it did. NO LUCK. What did they do? Give it back and say sorry. Nope. They said that last time it came in it was X that was causing it so they warrantied out the part and the labor (replaced it for FREE). Their service is second to none. I know they are a little bit more expensive than the average shop but that allows them to keep the TOP techs in the industry and the value we get is well worth it. Not to mention the entire time they had my crappy 03 Infinity, I had their 2020 Honda. I am their customer for life. Tom, Lisa, Russ, Brian, Daniel, and Justin have ALWAYS taken great care of me. I would recommend them to ANYONE i know (and even those I don't...you reading this!). Thanks Shadetree!!
Jennifer Brown EA
FacebookBest shop in the entire country hands down. Tom and his staff are the friendliest and most helpful guys I’ve ever met. Instantly feel like family. If you need your car serviced or repaired take it to shade tree and you won’t be disappointed
Austin Rushton
GoogleGreatest shop in the area!!!
Curt Yates
From EmailThe staff was very professional and had a great turnaround time with my car. I love how the diagnostic is online for me to view everything as well
Gabriela Gonzalez
GoogleThe owners of this business TRULY care about providing the best service and customer experience... If you were looking for an awesome and trustworthy auto-shop— look no further!
Sequoia Earle
GoogleExcellent work....excellent service...excellent people!!
Lorie/ Monde Murphy
From EmailThe front area and shop are clean and organized. Staff is professional and has good communication with customers. I trust the communication I have with them.
Richard Bowles
GoogleI felt discriminated by the lady with short hair .standing at beginning of the desk . I'm sorry I didn't get her name . Also I had to call Brian back a couple of times . Because the message that I had called didn't get back to him . I've had my car back for a few days . And I haven't seen any leaks . Back in November the day after I brought my car home . It was leaking . I called Brian and let him know right away . Unfortunately I fractured my knee . And couldn't come in right away . The mechanic's did a good job . And repaired the leak . I give Brian and all the mechanic's a 5 star . Excellent work .
Melissa Aviles
GoogleThis place was great. They gave me a full comprehensive list of everything that was wrong with my car. Took my car in for an alignment and they realized my tires were mounted incorrectly. Would highly recommend.
Devin Ball
GoogleRuss has been good to me with my Mercedes and very patient. He keeps me posted on any hold ups are problems there having. I've never had any problems with the quality of work i have had done.
Darrell Martin
From EmailRuss was very patient and answered all my concerns. It's hard to find a good honest shop and these guys seem very trust worthy. He kept me informed on what was going on with my vehicle.
darrell martin
GoogleI have been taking my vehicles to Shadetree for many years. As usual, they did a very good job and my Ford F150 is running perfectly. Gave me a loaner vehicle to drive so I wouldn't have to hitch rides. Did a very professional job. I have an 8 year old F150 that I wouldn't hesitate to drive anywhere at anytime. I am confident in how Tom and his staff take care of my truck. I wouldn't think of going anywhere else.
Cecil Bullard
GoogleBest mechanics in Utah, hands down.
Krystle Schnepf
GoogleThis place is seriously fantastic, I could not have asked for more in a car repair shop! It was recommended by a friend and I am very glad it was. They took the time to really dig in to find out what the problem was with my vehicle, even keeping it over the weekend to make sure the heard the sound right after it sat a while. They run a full diagnostic telling you what the urgent needs are and what the not so urgent needs are, as well as the details of the repairs that should be made. They send this in a text to you to review then call back to discuss. I felt they were very honest and I loved that they were always communicating with me so I knew what was going on 100% of the time. They gave me the exact prices and told me exactly how much each service would cost. They offered 6 months interest free financing, which we didn’t end up taking advantage of, but the option was nice. The best part was they were able to loan me a vehicle for the time they were looking at and fixing mine, even when they just had it over the weekend when they were closed! It was so convenient not to be left without transportation to pick up kids and get to work! We will definitely be using Shadetree Automotive for all our future family car service needs! Also| Brian was wonderful I enjoyed working with him. Thank you
Kim Fluckey
GoogleI am very impressed by the service at Shadetree Automotive. Everyone there is professional and courteous. The free loaner car is great and the warranty they offer on their work gives you peace of mind. I would highly recommend you consider taking you vehicles to Shadetree Automotive.
Jasen Graham
GoogleWell put together shop who communicate well. They were clear and concise with testing results and follow on repairs. I felt they listened when I described previously conducted repairs at other shops or home. Highly recommend.
Roger Schnepf
DirectWonderful, friendly service and quality work. I'll be using Shadetree for all my auto service needs.
Nathan Owens
GoogleIf you want your vehicle repaired by professionals, you need to bring it to Shadetree. They get it done and won't give up of it's a challenge.
David Crabb
From EmailAdmittedly I’m not the leave a review type, but I’m a huge fan of win-win situations between business & customer so I will gladly spread the good word here. I recommend Shadetree Automotive to anyone looking for honesty, quality, & punctuality in their car repairs & other needs. I own an 07 Audi, believe me when I say I live with repairs - Shadetree Automotive got the job done in 4 days what I’ve been in & out of other shops for throughout the past 14 months. I found a new repair home. Time to find yours!
Matt Roe
GoogleI will definitely bring my car or truck here if I ever have any additional issues with them. Shadetree automotive is friendly, easy to work with and very quick and efficient. I was surprised that they create an online profile for you car so that you can monitor the status of your car through your mobile phone as it is diagnosed. I was also surprised that they quickly sent me a text message to give me additional information after my first call to schedule an appointment. Informative Text messages were also sent to me throughout the diagnosis. I’m really having a hard time thinking of how they could have been any better. I’m so surprised that a mechanic shop is so deeply embracing the 21st century. I would recommend this place to anyone. Seriously.
Loet Chaparro
GoogleShadetree is literally the only place I will take my vehicles to for any maintenance needed! Customer service is perfect, quality of service is great, I love the shuttle or car loaner program! And pricing is great.. I always recommend them over anyone. If you haven’t tried them yet give them a shot! You will understand what I am talking about!!:)
Brandon Hunt
GoogleI brought my older vehicle here for a check-up/some work I suspected that needed to be done. Working with Russ was great. Once I had the report (which is an amazing product) in hand I was able to do my own research and decide myself what work I wanted them to do and what I would handle. Russ answered all my questions and there was zero pressure to do any work I didn't want to. Russ would also call every day to give me an update and an estimated timeline. Being my vehicle is older and some of the parts have had time to rust together, there was a slight delay, but I was informed the entire time. The icing on the cake was that I was able to keep the loaner car the entire time as well which made the process all that much smoother. I am definitely a fan of their work and will be recommending them to all my friends/co-workers.
Java9
GoogleOnce again great service and attention to detail.
Edmond Brooks
DirectRuss provided us a detailed report on our BMW and explained what the repairs would be and cost.
Jeffery Allen
GoogleNothing short of an amazing experience. I have a Porsche Macan S, and one day, a lot of the electronics went out in the car. Including navigation, my speedometers, and the car defaulted back to German. I called around to my local Porsche dealerships, none of which have ever heard of this problem happening. I called Tom Lambert, and they were able to tow it in, and fix the issue in under a week. If you have a luxury brand, or any car for that matter, quality make the difference at this place. Ask for Brian, or Tom, and they will get it taken care of!
De Vera
GoogleI trust Shadetree to take care of our cars no matter the make / model. The loaner cars are the best! Clean, knowledgeable and not looking to make a quick buck they want to earn your business. Thanks!
Brett Scarbrough
DirectI needed to get my vehicle. Russ was able to get me in and out quickly. Loved that they were able to shuttle me back to work, so that I did not miss any time. They are amazing, fun and friendly.
Angie Wonnacott
GoogleI’m no mechanic, but I know enough to know when a salesman is trying to bs me on things that need to be fixed. I’ve never felt pressured to have things fixed unnecessarily. However, when I have something I need fixed I KNOW that these guys will do the job right and I don’t have to worry about having an issue that’s going to keep coming back. This shop has me and my family as customers for life.
Jarred Walsh
GoogleAlways fantastic service!! What ever I need fixed, they do it quickly and have it completed when promised, HIGHLY recommend Shadetree!
Andrew Fralick
From EmailBrian explains things very clearly in a way everyone can understand what’s going on with their vehicle. He won’t recommend repairs unless he can save you money and further more expensive repairs down the road. Their garage is very clean and well organized. I was able to meet my technician and felt satisfied he knew how to get my vehicle back up on the road safety. I also like the fact of their free rental car service. I’d recommend you give Shadetree a try for your next vehicle repairs.
David Baughman
GoogleVery good service
David / Kaye Alexander
From EmailI've honestly never seen a garage like Shadetree. Their customer service is outstanding with no equals and their prices are very fair - I shopped a few repairs I had to do and they had the lowest prices. Always super friendly and very knowledgeable.
Pascal Begin
GoogleThey do the best job and take pride in their service!
Teri Kearl
GoogleFrom the inquiring phone call I made to Brian at the Layton Shadetree Center, to the mechanics eval, I sensed Shadetree was different from the "bring it in and we'll take a look" approach from other repair centers. found Brianto be courteous, polite and vert professional in trearing me and my conerns. Shadetree's workmanship and customer interaction was refreshing. In a nutshell, Shadetree practices the old concept of customers being treated like family.
Wendell Mann
GoogleThese guys are amazing. They towed our vehicle to their shop and when they found out that the dealer would replace the engine under warranty, they towed it there. They even let us keep their loaner truck for several days. They have earned my business.
Brett Hadley
From EmailExcellent customer service from everyone involved
KAREN WOMACK
DirectAnother great experience on Shadetree. Daniel did a great job explaining the best options for my car and wasn't pushy on things I wanted to wait on or handle myself. Professional work at an honest price.
Erik Colvin
From EmailGreat staff and great service! I do wish updates on my vehicle were more timely but other than that an all around great shop!
Taylor Jones
GoogleLove these guys. Professional and thorough.
Chad Thompson
GoogleI've been taking all my vechicles to Shadetree for several years now. They have the best customer service. They make sure I understand what service my vechicles need and why. The staff at Shadetree are professional and do outstanding work.
Kevin Crouch
GoogleShadetree Automotive has been great to work with. I brought them my Mustang that could not pass the emissions test because it had two items that would not change to a ready state. There were no check engine codes showing. The technician was able to troubleshoot and diagnose the problem. Very impressed with their attention to detail and ability to solve this problem. I will be recommending them to all my family and friends.
Greg B
GoogleExcellent service and expertise
Woodrow McDaniel
From EmailFast, professional, provide all information in balanced manner with photos showing issue and fine saying "probably do nothing, just keep an eye on it". Also have free shuttle, super convenient
Chase Anderson
GoogleShadetree has taken amazing care of me and my truck they are very professional and the work is fantastic. They stand behind the work they do and I would send my friends and family to see them anytime.
Brent Bobb
GoogleWe can always count on the ST Crew to take great care of us. 18 years doing business with Tom and Co. Need we say more!
BRIAN AND RHONDA
DirectI have been to Shadetree a few times over the years and have never had a bad experience. They back up their work and if you shop around you ultimately will find value in what they offer.
Kathy Green
GoogleGood service and a friendly staff. I can count on them to do quality work. They got my truck in and out very quickly even with the holidays.
Tim Rotert
From EmailThis service center has good friendly people to serve your car needs. They take the necessary time required to do the job right. Very therow.
Bill Hinds
GoogleThank you. See you next Wednesday for antifreeze flush and power steering fluid drain and refill
Steven Talbot
From EmailFast and friendly place where professionals that get the job done right the first time.
Colton Sillitoe
GoogleTOP notch service!! This whole process was amazing! Everyone was so kind, they sent the vehicle report directly to my phone and took time to explain exactly was was going on with my vehicle. AND when I got into my car after they worked on it, there was a cookie goodie bag! I will be recommending them to anyone and everyone who needs automotive services!!
Angie Ross
GoogleDropped car off and workers were very friendly. They did a thorough report on vehicle and fixed what needed fixing quick. The left a little food bag. Great experience.
Jay Paine
GoogleAlways a great experience at Shadetree! Russ & crew inspected a truck I was thinking about buying - they gave me a very comprehensive report so I could make an informed decision.
Gerri Wessner
GoogleWe can always trust their honesty and timeliness. Thanks, Shadetree!
Katee Stark
GoogleHonest mechanics who didn’t pressure me into repairs.
China Barnes
GoogleThey are always pleasant, helpful and take time to explain everything they are doing for your car. I have always dealt with Russ, he is knowledgeable, patient with my indecisiveness, and great to work with. They are truly full service.
Heather Butler
GoogleJust moved here from North Carolina and was told about ShadeTree. So came in met Brian who helped and told me what to expect. 24 hours later they found the issue with my brakes and car is running great! I will bring all of my cars here from now on! The only complaint was the cookie gift left in the car I was on a holiday diet:)
EDMOND BROOKS
DirectRuss, Lisa, and Brian took really good care of us! Another shop miss diagnosed the issue and the technician at Shadetree found the issue because he was familiar with the vehicle. Everything was explained in detail and the bill came out to be half of what we were expecting. Great honest people that work at Shadetree! I wouldn’t go anywhere else and they provide cookies with every service! Thanks again for the great service!
Mitch Lucero
GoogleExpeditious and thorough. Really like the vehicle health report and the pictures they include. Slightly pricey but you pay for quality.
Justin Moore
GoogleGreat having loaner cars. They make sure your car is safe
Danette Flynn kerper
GoogleThis place is amazing! They are very kind & got my vehicle right in. I know I can trust these guys with my car. You won’t be disappointed. They are a little expensive but you definitely get what you pay for! Thanks guys!
Olivia Barr
GoogleThey are great at communicating, do great work, no complaints (which is rare, when dealing with repairs).
Cody Haslem
GoogleShadetree Auto is great! I have been taking my numerous vehicles there for 15 years & they have always treated us with integrity & kindness! We wouldn't trust anyone else with our automotive needs!
Lorie/ Monde Murphy
From EmailExcellent service Russ and team as always!
Sam Bushell
From EmailFriendly, knowledgeable and the cookies are delicious. I'm knew to the area and Shadetree was a great find for auto repairs.
Greg Mytych
From EmailGreat customer service and very knowledgeable staff, highly recommend! They don’t want you as a one time customer, they want you for life and will treat you like family. They stand by their word and work! Hard to find people and a company like this now days.
Gordon Davidson
From EmailHighly recommend, great staff and great customer service, they stand by their word and their work. They keep you informed every step of the way and will treat you as if you were family.
Gordon Davidson
GoogleWas very happy with the service and prompt service
Anson Jones
GoogleShadetree always does a great job of keeping my Ford Windsock minivan on the road. They're very thorough in investigating and diagnosing problems and are great at explaining what needs to be done and why. They're really helpful too when helping to prioritize needed repairs instead of making everything sound urgent, which helps my budget. When it comes to making repairs they also do an exceptional job - my van always runs like it's almost new when they get done working on it. I'm very glad to have found this place and recommend them highly to everyone. (This is an update to my previous review)
Sandy Cross
GoogleThese folks are kind and honest! I feel like I was dealt with fairly and paid the right amount for the work that was done. Very knowledgeable and I was impressed with their thoroughness in the check of my truck. I could go to a cheeper mechanic, but I would not get the value they provide.
Bradley McIlrath
GoogleGreat fast service and professional staff would recommend to everyone thanks. So. Much
sandy morgan
GoogleAs a woman it’s difficult to know who to really trust and I have self only used professional garages for this reason. But my truck requires maintenance be someone who knows the ford diesel 6.0 liter engine and the reviews took me there. They are professional and helpful, send you the information on any issues that may be going on with your vehicle and clearly rate them as urgent or not so. This is where I’ve never known where to trust mechanics that I haven't known.. but this where I get to the best part, what I really like about them. They show/send of each relevant issue so I can see what they are saying. So, yes I would recommend them- ???? Im just saying they’re as good as bacon!
Lezli Budge
GoogleThank you so much for your help in checking out my car. Lisa and Brian were wonderful and went above and beyond in getting me in to the shop, even though they were booked, and evaluating the issue with my car. My husband and I were traveling from CA, so it was a relief to know what was wrong with our car and that the issue could wait until we get home. Your team was very professional and caring! Thank you again for the wonderful service and you again for your terrific team. Kathie Bryan
Kathie Bryan
GoogleShadetree always does a great job of keeping my Ford Windsock minivan on the road. They're very thorough in investigating and diagnosing problems and are great at explaining what needs to be done and why. They're really helpful too when helping to prioritize needed repairs instead of making everything sound urgent, which helps my budget. When it comes to making repairs they also do an exceptional job - my van always runs like it's almost new when they get done working on it. I'm very glad to have found this place and recommend them highly to everyone.
Sandy Cross
From EmailGreat service.
Tom Packard
From EmailThank you again for fixing my vehicle. Your automotive knowledge and expertise will be the reasons for me to keep returning. "Thank you" to Brian for taking the time to explain the different car problems that I was having to deal with. "Thank you" to the drivers that provided a ride to/from my house while you were working on my vehicle. And "Yes" I did enjoy the cookies.
Alan Dugan
From EmailThe third shop I took my car too after months of others taking advantage of my lack of knowledge, these guys were honest, didnt try to push other items to be fixed while making mention of them, and finally got my car fixed. They did all of thus in a very quick and timely manner, and I plan to return for future fixes due to these reasons.
David Taylor
GoogleGreat place!!!
Rld Daniels
GoogleThanks again Russ! I am sure I will see you again next time. I think highly of your service, and appreciate the connection.
Alex Stamp
GoogleAs it has been in the past, we were treated very well at your business. I truly appreciate that I can trust and have confidence in the work you do on our vehicles. I frequently tell my friends about the service we get from Shadetree. Thanks for the great work you guys are doing. ???????????? Gary & Sylvia Jones
Gary Jones
GoogleAs always shadetree doe great work. They are professionals
Chris Byrne
From EmailAlways a great experience with Shadetree. Great service and staff! Thank you for keeping my Ram running great!
Brandon/Abby Barber
From EmailFixing everything wrong with a Mini Cooper is a never-ending and difficult job. Shadetree has repeatedly gone above and beyond helping find and quickly resolve problems before they become too big too handle. They have great people up front, and smart technicians in the garage. I am glad they are nearby.
Michael/Jenny Francl
From EmailGreat experience!, Brian was very Professional! Did and priced exactly as quoted! My van now runs great! Thank you!
idrum57
GoogleThese guys are true professionals. I felt like I was the most important guy on the planet.
Brett Hadley
From EmailI was driving southbound from Ogden, when my tire blew out. I live in Orem which is about an hour and a half away from where I was stranded. Shadetree was the place I was fortunate to get towed to. They told me they most likely would not be able to get me in until the next day, until I explained my situation of being very far from home. After that, they promised they could order tires the day of and get them put on before the day way over. So that I was not bored, they even had me take a shuttle over to the mall while I waited for them to finish up. Apparently, my rim was a tiny bit busted but they were able to move the rim to the back and balance out my car so I didn’t have to buy that too. I highly recommend Shadetree if you live in the area or, if like me, you find yourself breaking down on the freeway just outside of Layton.
Sara Torsak
GoogleAwesome staff, great service. Was able to seamlessly drop off and pick up when convenient for me. Service was done quickly with quality work. Will definitely be returning.
Christopher Gonzalez
GoogleThey were great . They explained everything that was wrong with my car .
SANDY BASHLINE
DirectI had an emergency situation after having moved to Ogden. The 2nd day after I arrived my car broke down. I could not get an appointment in Ogden any sooner than 1 week. I contacted Shadetree auto and was told I would be seen in a couple of days. I came to your shop and everyone was very kind and helpful. Brian helped me and your service dept. Fixed my car in one day after receiving the parts. My car is running great and I would give you 5 stars!!!! Excellent! Thanks, Jay
Jay Morrison
GoogleAlways great service at Shadetree!
Alice White
From EmailThey did a great job on my car. I was always kept informed of what exactly they were doing and how long it would take. I then received a list of what else they would recommend and a suggested timeframe before it would be a more serious issue
Angie Tippetts
GoogleThe staff is personable and knowledgeable! They do a great job!
Debbie Painter
GoogleVery honest and reliable! Only place I do business and always recommend to everyone that needs the services they offer.
David Lark
GoogleThey fixed my car good as new. They explained things so I could understand and repaired in a timely manner. Have already let a few friends know this is the place to go.
B Smith
GoogleThey did the repair I needed okay.
Gerald I Thompson
GoogleHonest, fair, friendly service.
Nikki Stark-Kovler
GoogleI feel at home there. I never have to worry about the work being done or NOT done. Free transportation and/or a loaner car . . .And HOME-MADE COOKIES!!!! ❤
LeeAnn Brine
GoogleExcellent service & friendly personnel
Karen Womack
GoogleMy friends at shadetree are awesome! They are very friendly and explain what I do or dont need done on my car. They give a very thorough inspection with notes and videos. And I got a free loaner car while they worked on mine so I didnt miss anything. Plus you get cookies at the end 🙂
Megan Smock
GoogleGreat Communicators! Reasonable Rates! Fast Service! Honest Evaluations! I send all my family and friends here!
Alli Bey
GoogleI found the folks at Shadetree to be very professional at the desk and in their shop. Very knowledgeable as the work and cost was what they said it would be, no surprises. No one likes having to have their car worked on but when I do I'll be using you guys. Thx for the excellent service.
joe allen
GoogleI won’t take my vehicles anywhere else. Everything this shop does is based on honesty and quality work. They are easy to get ahold of, very informative and do anything they can to help out their customers. I enjoy these guys attitudes and hard work. Truly, I won’t take my car anywhere else!
Jessen Gilbert
GoogleI was completely satisfied with the service and how I was treated. Have described to friends how I was treated and they are going to use Shadetree for their automotive needs. They have a life time customer in me.
Preston Jackson
DirectFantastic service, it's never a good time when you have flat tires on trailer but knowing shadetree will take care of the problem is comforting
Andrew Fralick
From EmailShadetree is the best place around! I truat them with any vehicle I have, from my '67 Buick to my 2012 Mini. Their loaner car and shuttle service are a plus. Their staff is very friendly, knowledgeable, and they listen to all of your concerns.
Stephanie Nelson
From EmailThis auto shop is hands down AMAZING. Between the friendly customer service, the amenities offered, and timely manner in which they repaired my car| I could not be happier! The mechanics here were informative, fairly priced, and no one tried to sell me anything I didn’t need (which is rare as a woman). I’m only in this area for 3 months and of course my car decides to need repairs. I am so grateful for Shadetree and giving me a peace of mind when it comes to my car while I’m far from home. Thank you Shadetree for being wonderful!! I HIGHLY recommend this place.
Taylor
DirectThe Shadetree Team Once again found the car problem and fixed it after several others tried:)
Rob Thomas
From EmailThe service by Shadetree was wonderful and so far the noises, they are gone from my exaust manifold. Worth the price and the wait. Ray Rhea Syracuse Utah
Ray Rhea
GoogleSuperb customer service
George Henney
From EmailThey were great and quick. think I will use them more often
Michael Tippetts
From EmailFast, good, and friendly service. I wish my car hadn’t had problems at all, but this is the place to go if you need service. I brought my car in for something else, but they figured out that one of my rear shocks was blown. They fixed it and my car drives SO much better now. The difference is unbelievable! They were able to resolve my other problem without a bunch of expensive parts, just some re-wiring. I’m always happy with the service here and will return next time my car needs anything.
Natalie
GoogleWow, just unbelievable as to how great the customer service is and how knowledgable the mechanic that work on my vehicle was.. thanks so much for great work and hospitality..
Ben Martinez
GoogleMy insurance recommended this shop and they amazed me with how professional, courteous, and honest they were. Well worth the investment. Thank you.
Stuard Nelson
GoogleIf you buy any used car you might save yourself a bunch of time, money, and loss of work if you go straight to them and get a full diagnostic check done. They can finance the big issues to keep you on the road. They are super responsive and honest.
Sheena Collins
GoogleThe mechanics at Shadetree were excellent and professional! Highly recommend them if you need car repairs in Layton.
James Pearson
GoogleRecently switched to Shadetree, pleasantly surprised so far!
Keith Durbin
GoogleShadetree Automotive gets the job done the way it should be with a good price. Tom and his staff give the Best service and treat you like family.
Randy Wood
GoogleAfter having a headache experience with a dealership trying to get my car fixed, Russ at Shadetree helped me out and got my car back to me incredibly fast. All of the employees were very professional and provided excellent service. Will be coming here for all of my mechanical needs.
Sierra Salcido
GoogleHad a great experience here. Excellent customer service, and they worked fast. They have a great shuttle service as well. Low prices. Highly recommend!
Anna Thatcher
GoogleAbsolutely great customer service and GREAT communication and explanation for vehicle care and fixes. I will go back when my vehicle needs more TLC.
Suzanne Ward
GoogleShadetree always goes above & beyond to make sure that their clients are informed and happy! Lisa is AWESOME....she even went out of her way to take me home! I trust the Shadetree staff to take care of not only my cars but the cars of my children!!
Lorie/ Monde Murphy
From EmailBrian explained the repairs in detail...were attentive to diagnose my suvs issue....developed a plan to repair the issue...highly recommend them...
Kevin Owen
GoogleVery good people with great web service to show you what's going on with your car. Highly recommend.
Brandon Mcclellan
GoogleWas very impressed with the service and quality of work. As somebody that works on all of my own things, with very little trust for shops, I definitely trust these guys. One thing I can say for sure is that they are thorough. Very thorough. On top of that, the owner and other employees actually care about their customers and are willing to do whatever is needed to make them happy and satisfied.
Marco Sanchez
GoogleThey were fast, fair and honest. Enjoyable experience all around. Will be going back.
Chyanee King
GoogleProfessional and detailed service and care!
Oliver Valenzuela
From EmailStaff is awesome and friendly, they pick you up and drop you off when they’re servicing your car, even if it’s just a simple tire change. This is our go to place.
Rachel Edezey
GoogleBig kudos to Russ Talbot and your GM technicians. My wife’s Chev Cruiz had electrical problems. To make a long story short, neither one of the two local GM dealers could find the problem. Someone told me about Shadetree. You diagnosed the problems, and repaired the vehicle, great service for a fair price. You now have a customer for life and we will recommend you to family and friends. Thanks again.
Dalene Stephenson
GoogleLoved how friendly and clean the building was. Service was top notch letting us know from green to red on the severity of any work that will need to be done in the future. We had a oil change, tire rotation and full diagnostic for a very reasonable price. No Presure sales was great. We can schedule at our convenience. We even got cookies for a treat to take home.
Tami jo Esplin
GoogleFrom the first time I heard of them, which was a discount ad in my mail box, to picking up my car, I was left with a feeling that I was being taken care of as a person and not as a dollar $ for their books. Every call that was made, the car they lent me to go do errands, to the cookies left on my dashboard, I felt was done with care and an attitude that says "We know car things happen, but let's see how we can help so you don't skip a beat." In all, I highly recommend this company! Their cost for repairs are lower than the name brand places near by and because they want to treat you like loving family, they won't take an arm, leg or wallet.
Fanta
GoogleDaniel did I great job keeping me updated with a not so straight forward electrical problem. Fingers crossed for now that they figured it out.
James Bober
GoogleI am so happy with the service that I got. Definitely the best customer service in town... Daniel was my agent in charge, so helpful, so nice and made me feel so comfortable with everything they did with my car. So definitely I recommend this amazing shop!
Liliam Zetino
GoogleShadetree is amazing! This was my second experience with these guys and both times they had to keep my car, while they had my car they gave me one of their vehicles to drive so I was not put out. They did an amazing job on my car both times it needed work. They gave me a quote and stuck to it. They were very friendly and treated me like I matter. These people care about you and the work they do, they are also very affordable! You bet I'll be telling everyone I know about Shadetree!
Theresa Carrion
GoogleThe team at Shadetree is amazing! They are professional, honest and care for their customers. If you need a shop that will take care of you and your vehicle and NOT give you the run around, I would recommend you talk to the team at Shadetree Auto. Thank you Brian for taking great care of our Vehicles!
Brian Yocum
From EmailThank you again for fixing and maintaining my vehicle. The cookies were a nice touch.
Alan Dugan
From EmailHad an oil change done on my Ram Cummins. The staff was very friendly, The price was fair, they gave me a ride home to wait for my truck, my truck was done earlier than they said, they rotated my tires and didn’t charge me for it, they also did a complete report on my truck and let me know of a couple of easy things I need to do on my truck that I can do myself. I’m really happy that I went to Shadetree and finally dumped the dealership. The cookies were good too. Mahalo Shadetree
Patrick Hall
GoogleI have used Shadetree numerous times and always have experienced excellent results with fast service and fair rates. Braiden was very helpful answering my questions and addressing my concerns. I’ve you need some dependable mechanics, this is the company for you! BTW, they have a very convenient loaner car program.
Thaddeus Wendt
GoogleHad a transmission cooler installed on my 4Runner. I trusted Shadetree with the job over a slightly cheaper shop mainly because of previous honest work they've done for me but also because of the 3-year warranty on they provide for their work. No complaints, and I'll be back with other large jobs I don't want to do myself.
Anonymous
From EmailI had a great experience here. It's not the closest shop to me, but it's well worth the drive to get professional, friendly service at the right price. Will definitely come back.
Josh Stapleton
GoogleQuick, professional service. The air conditioning in my old truck hasn't worked right for years. It required pretty much a full system replacement. The job was done quickly and at a very reasonable price. The cool ride home was very comfortable. Thanks guys!
Michael Foulger
From EmailThey have cared for multiple of my vehicles. I had a Range Rover, a Chevy Silverado, and now my Subaru worked on here. They are always excellent in customer service. They work with my schedule and always have a loaner car for me. They are always transparent and honest about the work that is needed and what can wait. I highly recommend this mechanic shop.
Britt Luke
GoogleTire rotation comes with your tire purchase at Shadetree. While there for tire rotation I was blown away by my texted vehicle report. They did a full review on all aspects of my Cayenne and we found that our battery may be on it's last leg. Thank you for being so thorough. I can tell you truly care about the safety of your clients and the longevity of their vehicles.
Kenny/ Jennifer Nollner
From EmailThey do great work
don byrne
GoogleWe should have been told in advance that you charge to just give a price quote. We came knowing exactly what was wrong with our car--we did not need any inspection. To be charged $80 so you could tell us what was wrong with our car was a little insane! No other mechanic in the area charged a dime to give us a price estimate which was what we clearly asked for.
Dawn/ Nate Agren
From EmailThese guys are the best! You might have to wait a bit to get your car in for routine services, but it's worth the wait.
Lorrie Costello
GoogleThese folks are kind and honest! I feel like I was dealt with fairly and paid the right amount for the work that was done. Very knowledgeable and I was impressed with their thoroughness in the check of my car. I will recommend them all day.
Bradley McIlrath
GoogleThey did well. They took care of the problem and even within the diagnostic window of time| therefore not billing me extra for fixing them problem.
Christopher Gerdes
From EmailShadetree is a class act! So thankful for honesty, fair prices and to be treated like a valued client. Well done Shadetree!
Jennifer Reich
GoogleTom has been the greatest! Our car broke down while we were on vacation and Shadetree really helped us out. They went and got our car, made the repairs and assisted us in getting it shipped back to NC. The original quote we had received from the Subaru dealership was over $7000 and Tom was able to suggest an alternative that saved us about $3000! If we lived in Layton I wouldn't take my car anywhere else.
Dana/ Jim Allen
From EmailGood service and excelent treatement.
Enrique Jaquez
GoogleI only trust Shadetree Auto to take care of cars & my truck!! Honest, professional and proactive in all things auto!
Lorie/ Monde Murphy
From EmailI took my car in a couple months ago. I was having trouble with two issues, and they gave me a detailed diagnostic of each issue and how they can resolve the issues and then a breakdown on how much it will cost. I was happy with the service and know that Shadetree treats all there clients with the same hospitality that I received.
Marc Fenwick
GoogleEveryone here was amazing in helping me get my car fixed! Lisa and Bryan were great at letting me know what was going on and Russ was awesome at getting my car back to me when it was ready!
Benjamin Shepard
From EmailI requested transmission and 4 X4 flush. Oil was very dark and now it,s like honey. Thanks for the fine work and having excellent mechanics.
Thomas Dixon
From EmailRecently I had taken my 2010 Acura TSX into the Acura dealership & they were wanting me to replace an entire engine harnessing for $2,000. I did my shopping around and had found Shadetree Automotive from a Facebook recommendation to get my vehicle fixed. I took into consideration about the amount of good stars and good reviews this place had on their website. Once I took in my vehicle they had repaired my vehicle for less than $1,000 for the repairs I needed on my car that needed to be as soon as we could. Of course there are some more repairs I need for my Acura but for now it’s fixed and running better than I’ve had it. I would definitely recommend this place to anyone who needs their vehicle fixed. They’re not only wanting to take your money but they also care about the lifespan of the vehicle. I’ve taken my car into many places and this place seems to care about my Acura & I. I will definitely be back to have my car serviced here. If I’ll be back, I do recommend for anyone to bring their cars here. They’re the best in the world and treat you well. Don’t forget, they also loan a car to you so you aren’t left alone with no car. ????????????
It’s Lina
GoogleVery impressed with the Shadetree team. This is definitely a shop I can recommend to friends and family.
Casey Miller
GoogleRuss was awesome to work with! The vehicle health check they do is awesome! It has pictures of everything needing attention and sections with explanations for them.
Sam Talbot
GoogleThis is the best car repair place I have ever been to. First of all they are really kind there and they do good work. I ask for a diagnostic for my car after it started having issues. They did a good and in depth diagnostic. They make a page for your vehicle about what good, what could need fixing in the future, and the important problems and how they would fix it. I had some issues with my engine and they fixed it. Still costs a lot, but I would expect that from any place.
Bradon Barfuss
GoogleIf you wish to take your car in to an honest auto care center, then you should make an appointment at Shadetree. The service staff are all so friendly and helpful. Can't go wrong by having your vehicle worked on here.
Val Burbidge
DirectThese guys do good business. Very professional and customer friendly environment. Definitely a company I will refer to others.
M E
GoogleI have never been dissatisfied with their service. Very good repair shop.
Steven Talbot
From EmailExtremely knowledgeable, high-quality-dealer-type-of-service, very fair pricing. As long as they keep delivering at this level, I’ll keep coming back.
Kelli Case
GoogleVery friendly and efficient. I love the free ride they give after you dropped off the vehicle. Peace of mind with the three year/100K warranty. Definitely will come back for future vehicle issues.
Phong Duong
GoogleAlways a great experience and I feel like they are transparent. Love the digital diagnostic tool to see what the mechanic sees.
David Macon
GoogleThese guys are so easy to work with and they do a fantastic job. They really do remove all of the hassle and uncertainty of getting your car fixed. Whether its giving you a ride to where you need to be when you drop your car off, getting a loaner car for the day, or sending you diagnostic reports with pictures of what they're seeing so you're never worried that they're blowing smoke like the other shops I've been to. I can truly say I have full confidence and trust when I take my car to Shade Tree.
Bert Sheffer
DirectThe Ford dealership wanted to charge $2,500 to replace the turbo on our Explorer. Shadetree saved us almost $1,000 using genuine Ford parts while also giving us a warranty on the work. Russ was great, highly recommend these guys.
Jared oldham
GoogleAn awesome team of very helpful people, with the most delicious cookies! Thank you Daniel!
Danika Sage
GoogleI needed new brakes and Shadetree took my oversized tires into account and installed upgraded rotors and pads which are working much better for me.
Peter Birch
From EmailI have been trying to get my car repaired for over a year and it was noisy. Every car company would claim nothing was wrong. Shade tree was honest and helpful and fixed the problem. I paid to supposedly have this fixed 6 months ago elsewhere but it obviously was still an ongoing issue. Shade tree gives pics and will tell you how urgent it is to fix an issue. They just earned a new regular and loyal customer. Thanks for your help.
Jen Brown
GoogleProvides a warranty on repairs, good service, provides a car to use while yours is in the shop. Patient even if you are grumpy (I was initially) competitive prices, charged less than recommended MSRP on parts I needed. Additionally if you think they are expensive to run a diagnostic then obviously you havent received it yet. The report they provide is thorough and worth it. Also they aren't pushy.
N.
GoogleI have a huge thank you to everyone at Shadetree Automotive. Brought my car in for a simple oil change. But you guys went the extra mile to make things so nice and easy on me. I can’t say thank you enough.
Lisa Mancini
GoogleHoly Smokes these guys are awesome. I recently had some issues with my BMW and they diagnosed the problem and went overboard on making sure it got fixed and was covered under my BMW warrentee. Nobody better with BMW's than Shadetree Automotive. Thanks for the high quality of work we always recieve!
Steve Reich
From EmailGreat place to have car worked on. Very patient and they do very detailed diagnostic.
Jenny Sears
From EmailI have not had a trusted mechanic or group of mechanics for many years, I feel as though I have found a business that I will trust. I really like the maintenance and repair application, It gives me better control and information about which services I choose to have performed. Great work guys and to my advisor, Brian.
Kerry Ruth
GoogleTook 2 trucks into Shadetree shop to be serviced and inspected for a family road trip with 10 grandkids. I wanted to make sure I didn’t have any issues so I wanted it done right and at a reasonable price. Shadetree never falls to deliver. Thanks again for the safe road trip.
Glenn Williams
DirectShadetree is Top Notch! The Staff is Helpful and Friendly ! The Mechanics & Technicians Knowledgeable! They give a tiered evaluation of your vehicles needs: What repairs, etc. might be needed ASAP, which ones to do next, and the ones that can wait a while. I feel like they are very Honest and Reliable!
Julie Arslanian
GoogleLove these guys!! They always do quality work and you leave feeling confident that you were taken care of! And they have loaner cars (super convenient)????????
Brittanie Bone
GoogleRuss was very helpful and kept me informed while my Pathfinder was being serviced. I used to use Shadtree when I lived in Layton years back and it is nice to see they still offer the same honest service.
Erik Colvin
From EmailThey are amazing, removed a lift from a 2014 Forester, then changed the springs and aligned it. Plus new tires. All in a couple of days.
Andrew Tafoya
From EmailThe "gang" at Shadetree are great to work with| always pleasant, explaining everything as they diagnose your car. They are trustworthy and do excellent work. I highly recommend their service. (The cookies are't bad either).
Beatrice Carlson
From EmailI had a wheel bearing failure on my 2012 Ram 2500. I'm new to Dodge and unfortunately already had a poor experience at a local dealer so I wasn't interested in returning for this repair. A coworker referred me to Shadetree Automotive and I couldn't be more satisfied with my experience. Russ and the crews customer service made me as happy as could be possible concerning the cost of repairs and they were more than happy to prioritize repairs so that I was able to decide what to focus on. Nobody was pushy or tried to sell me stuff I knew I didn't need. My repairs were completed in a timely manner and the warranty offered was a nice suprise. I would recommend this place to anyone in need of vehicle maintenance.
b hegoas
GoogleI have been using Shadetree for many years. Its the only shop I will take my truck to for service and tires. Highly recommend these guys.
Andrew Fralick
From EmailLove this place, fast and freindly. Honest and reputable. They are a model for how customers should be taken care of. Thanks for all you hard work. You have a customer for life.
Lawrence Staton
From EmailOnce again Shadetree Automotive went above and beyond. Our car needed some regular maintenance service performed. With their visual health check system we were able to go over everything our car needs to keep it on the road and running great. It gave us a great visual of whats going on as well as a priority order of what to repair first. This will make it easy to plan ahead for family road trips this summer and eliminate us stressing the health of our car. Thank you for doing such a great job!
Brandon/Abby Barber
From EmailShadeTree continues to provide excellent maintenance and service for my cars and trucks. The staff is alway very courteous and informative. It is important to keep up your vehicles so I go to ShadeTree for the best service, and they guarantee their work.
Charles Leaghty
From EmailThe staff is always so helpful and friendly. I really like how they don’t just worry about the problem but rather they view the vehicle as a whole and tell me everything that needs attention and their suggestions.
Leah L
GoogleAs always, I trust Shadetree with my car and have for many years. They are honest and so very pleasant to work with. They keep my 2009 Nissan in tip top shape!!
Linda Turney
From EmailGreat
Tom And Dava Mustian
From EmailI got my oil changed through Shadetree on Friday, I brought it home and overnight to Saturday, I came to see that it leaked oil on my driveway. I messaged the Facebook page as they’re closed weekends. I got a response on Sunday (today) and Tom offered to meet me at the shop and take a look at it. It was a super easy fix and he even gave me a loaner car to take while he checked it out. Unknowing to me, he also washed me care and filled up my gas tank! I was almost in tears when I saw and I cannot thank him enough. I will recommend this place to anyone ANYONE that I come across for any car problems. Tom, you are awesome and I will be back for any problems in the future ????????♥️
Shelby S
GoogleThe best customer service experience I’ve ever had at an automotive shop. Shadetree was incredibly thorough in their inspection and explained things to me in a way that I actually understood what was going on with my car. They were very transparent in the pricing and helpful throughout the entire process. Highly recommend!
Erin Moore
GoogleAlways good service.
Sam Otto
From EmailFriendly and willing to answer my questions. They did a good job on my son's car too.
Tracy/ John Black
From EmailI contacted several auto repair shops before reaching out to Shadetree to fix my air-conditioner. Not only was the staff polite on the phone, but they were able to give me a basic overview of their diagnostic process and what they would need to do to locate the issue. No other shop would even attempt to give me information| they all said, "well, it depends." I understand that no mechanic knows what they are dealing with prior to looking at the car but I felt really reassured that Shadetree would at least tell me where they were going to start. When I got to the shop, their service did not disappoint. They were kind and offered me a ride while my car was fixed. Once the technician was able to look at my car, Shadetree emailed me a detailed inspection report WITH PICTURES of the issues that they found with my air conditioner as well as other points that I may want to watch out for based on mileage or what the mechanic saw (your front breaks are wearing thin (again with pictures to verify), your emissions looks to be coming due, etc.). I called back and accepted some services and refused many others and they did not make me feel bad about waiting on some things. Most mechanics try to pressure you into buying additional services now, even when it isn't totally necessary but maybe "preventative". Shadetree fixed my car much faster than they had quoted me. I was able to pick it up the same day and was treated very, very well while I was there. I felt honestly and fairly dealt with the entire time and would absolutely go back. At the end of the day, they left some fresh cookies in my car which is really no big deal EXCEPT for to a mom that went an entire day shuttling kids without her regular wheels. That little touch was just the right way to end the experience. These guys are two thumbs up from me.
Carlee J Hansen
GoogleWe bought a used truck knowing it would need a little work. Brian has been great! He thoroughly explained our options & got us right in for the repairs. The work was done quickly & the price was fair! Thank you!
Plumbing Inc Oasis
From EmailWhat a great experience! I haven’t had customer service like this in a long time. Everyone was happy and pleasant to work with. They even offered to wait 15-20min on a Friday night after closing so that I get up there and pick up my truck because I was unable to do so during the day. The repair cost was also a nice surprise. I had initially taken my truck to a large dealer who quoted me a price, I then called ShadeTree and they were a couple hundred dollars less. Great experience, great work and great people!
Jared Flint
GoogleShadetree automotive does a fantastic job. Their service writers are friendly and professional and very knowledgeable. Their technicians are outstanding and always do quality work . I always think of shadetree when I have an automotive emergency. They are a bit pricey but I would recommend them to anyone .
Millard Talbot
From EmailThank you!
Stephen Andreason
From EmailFor overall experience I give a full 5 stars. Very nice on the phone. They always answer and they always get back to you. I love that they send a list of things with your car in a health report. The Tech Brian was amazing and made sure to answer all my questions. I never felt rushed and my car is doing way better than before going in to ShadeTree! My only complaint is that I see new paint scratches I did not see before but I’m not letting that affect the review because it was parked outside of their shop for two days after it was done. So it could have been from another customer. I will recommend shadetree to anyone who needs a solid mechanic shop!
Jessen Gilbert
GoogleThey did an amazing job help me get my car fixed up so that it would pass emissions. Will be using them again in the future if needed
Salome Chavez
DirectVery follow through. Glad they have a BMW expert. They are very accommodating.
Steve Kaufman
From EmailI have had several cars taken care of here! Love you guys!
Liz Huggins
DirectWent in for my 90,000 mile check up. The technitions evaluated all the tune up requirements and sent me a text explaining each of the items necessary to keep the engine running smoothly and efficiently. Some things were necessary right away and some could wait until the next check up. I like how things were explained, and what was absolutely necessary and what could wait for a while to take care of.
Mike Bicker
From EmailTom and Brian are easy to work with, thorough and honest. Their loaner car program is a life saver as well
Brian Hansen
GoogleFast and professional.
VICKI FRAMPTON
GoogleYou guys rock!
Scott Costello
From EmailGreat job.
Thomas Dixon
From EmailI will not take my work truck to any other mechanic shop. Shadetree has exceptional customer service and their mechanics are the best in the industry. I recommend Shadetree to anybody and everybody
Jeffrey Arnell
GoogleExcellent service as always
Matt Cutler
From EmailBest automotive shop I have done business with in the past 40 years, fast, honest and fair, thank you : }
Emil Vargason
From EmailGreat service. Fixed the brakes. Thanks.
Tom Packard
From EmailKnowledgable, friendly staff. Fair prices. I would recommend Shadetree to others.
Daniel Walsh
GoogleGreat service. Performed a complete auto inspection.
Charles Leaghty
From EmailBrought my truck in for a possible head gasket leak. It was found that my head gasket was blown, but since the truck had almost 200,000 miles on it, it was suggested that an engine swap would need to be done. A relatively low-mileage engine was sourced quickly, and a new engine (along with new wires/hoses/belts) were installed within a week. The free loaner car was the cherry on top. Price was a little high compared to other places, but I feel like quality work and a long warranty that they stand behind is worth it. Looking forward to continued business in the future.
Chris F
From EmailAs always, high quality and friendly service at Layton Shadetree! See ya next time I need automotive work!
Gwendoline Berrones
GoogleAwesome service and very reasonable!
Lori Utley
GoogleI would definitely recommend Shadetree! We were out of town and had to leave the next day and they were able to help us out and get us to where we could get home. The place is clean and modern. The fellow I worked with was very professional and cordial. I really appreciated the courtesy ride home along with a pleasant conversation.
James Meador
GoogleYou guys are the best!
Scott Costello
From EmailThey were very detailed, courteous, friendly and helpful from start to finish. And the offer so many nice customer service touches, like the free loaner vehicle and leaving cookies in my car when I picked it up. Thank you!
Colleen Wright
GoogleShadeTree Auto provided a dealership quality experience without the outrageous prices. They are professional while still being friendly, and welcoming. They took the time to patiently explain what they discovered was wrong with my car and talked me through possible fixes. Yes, car maintenance/fixing is expensive, tough, regardless the prices are fair. I would like to thank Russ personally, he was very helpful and flexible when working with my and my car.
Genilynn Willis
GoogleI have gone to other auto repair places but I must say this was the best experience I have ever had. They explained everything to me in detail and the staff was very fruendly. I highly recommend Shadetree if any one needs their vehicle worked on.
Rose Martinez
GoogleI recently brought in my truck because I wasnt able to figure out exactly what was wrong with it. The staff and maintenance team notified me within a few hours of dropping it off what several issues could have led to the problems I was having. Not only were the prices reasonable but they were 100% transparent with their estimate, and even though there was an additional part needed which would have been another $60 they kept the first estimate and didnt charge me a penny more. If your nervous about bringing your vehicle in you shouldn't be they send you a detailed report with pictures of anything they deem note worthy and what they recommend to be done. What a wonderful small business I will be recommending this place to anyone who asks.
joe S
GoogleGreat customer service. Explained to me what was wrong in a way I could understand. Very pleased with my first experience
Nellie Razo
GoogleThanks for getting my daughters Honda all service and ready to go! Timing Belt, Transmission Service and Oil Service was done on time and I thank you for teh cookie surprise
a l
From EmailThank you
Anson Jones
From EmailGreat response and open and transparent communication. Friendly people that do a good job. Prices are a bit high, but worth the quality work.
Travis Aitken
GoogleGreat place. Thanks for exactly what I wanted, and making it easy.
Alex Stamp
From EmailGreat place! Much better than I ever expected from anyone. Repeat business for sure.
Alex Stamp
GoogleAmazing customer service. You can tell these people really care about their customers. They did a great job repairing my car.
Ryan Atwood
From EmailThis is my first time visiting this place and without a doubt you could not find a friendlier more helpful bunch of folks than the ones working here. I even got a tour of the whole place you can really tell everyone here is really proud of doing their jobs and definitely take a lot of pride in the work they do.
craig zale
GoogleExcellent staff. Clean and friendly environment.
Vellina Mantlo
From EmailI trust the people at shadetree!!
Ross Marshall
GoogleGreat people and prompt service. I took a vehicle I recently purchased in for an extensive inspection. They provided me with a detailed comprehensive list of problem areas the same day. They advised me on what urgent repairs were needed and provided transparent pricing. Overall great experience and great customer service!
Jonathan
GoogleThese guys are great. They're honest and hard working. I completely trust them with my car.
Wendi Stewart Smart
GoogleExcellent service all-around. They quickly assessed my autos service needs, sent a technical inspection report via email, provided a repair estimate that was discussed via phone, and completed the multiple necessary repairs on the promised date. Will use their services again. Highly recommended.
Luke Kirch
From EmailThe staff at Shadetree were friendly and helpful from the first phone call until I left with my car. I didn't know what was wrong with my car, I just knew something was off and didn't know where to start. Lisa was papient with my vague description, andand recomm I do their diagnostic service. They do a full look over and text you a link with the full details of what they findf and their recommendations. They even categorize them by urgency. This was really helpful, since I'm not familiar with cars beyond the basics. Most places just prattle it off to you and by the time you're off the phone you've forgotten what the problem was. Brian was the tech that took care of my car. He was great. He took the time to explain the issues in my report and help me decide what to do now, and what could wait (I had a lot of issues!). As a woman, it was nice to be treated like a valued customer and educated on my car| something that can be hard to find at mechanic shops. I felt very confidant that the work being done was good quality at a fair price, and actually needed. They also have very nice loaner vehicles, so I didn't need to worry about getting to work while my car was getting repairs. I'll be taking my car back to Shadetree again for additional repairs.
Angela Johnson
GoogleFast and frisky
Jeffery HASKELL
GoogleExtra service was given free of charge and they are up to date on their technology which is very helpful to the customer when repairs are suggested. There is low pressure, only honest recommendations with added explanations.
Jeremy Reeder
GoogleShadetree is the ONLY shop we will take any of our vehicles to. The owner is honest and fair and the staff is awesome! They all act like owners rather than just employee's. I trust Shadetree, whoever I talk to there, to treat me right and take great care of me and my vehicle.
Matt Cutler
From EmailFixed us up nicely! Had some front end frame and suspension damage, needed new belts. Got us fixed and running straight and smooth, in a time frame that fit us very well.
Shawn Patten
DirectThe guys over at Shadetree are fantastic! I recently purchased a 2015 VW Golf TDI out of state and wanted to have a reputable shop look it over to ensure I didn't buy a lemon. Shadetree performed the inspection and sent a detailed inspection report for me to review. When we discussed their recommendations, I didn't feel pressured to have any work done until I was ready. Daniel was friendly, knowledgeable, and easy to work with. Knowing that their techs have a variety of skill sets and expertise with different brands, I will be bringing my 2006 MINI Cooper S to them for regular maintenance as well.
Melinda Cormier
DirectYou always do a good job of taking care of my car! Thanks!
Ginger Staral
DirectThank you! Always so fast to get our trucks back to us and to get them fixed right the first time!!!
Anonymous
Directawsome service as always.
Wasatch Customs
From EmailKnowledgable staff, reasonable prices, and they will give you a ride home if you need one. I've always had a good experience with them.
Jack Livingston
GoogleExcellent customer service with extremly friendly workers and i LOVED the digital report. It was very helpful.
Alexis Diaz
GoogleExcellent service. Nice people. Very organized and high tech.
David Alexander
GoogleGood honest mechanics are hard to find and I wasn't pressured into fixing the problems I had. I had a very good experience dealing with the mechanic. THANK YOU!!!!
Darrell Martin
From EmailWe’ve taken our vehicles into Shadetree several times. The folks there are pleasant and accommodating. Our goal has been to find an honest mechanic, which is what we’ve found in Shadetree. We’ve been very happy with their work. They provide a shuttle service to get you home while your car is being worked on. We’ve checked their prices with competitors in the area and their prices seem comparable or a little less. It’s good to have found someone we trust.
Gregory Rasmussen
GoogleGood place to take your car.
Tim Rotert
From EmailWow! Shadetree Automotive just does things better. This is the first time i have taken my BMW 7 series to this shop. They were incredibly informative and communicated to me all along the way. I think they have the best German car specialists in the western states. Brian coordinated with me regularly and their loaner car was so beneficial. This automotive shop is NOW the shop i am going to refer most. Top Notch experience!!
Steve Reich
DirectTheir work environment is clean and professional. The repairs were done correctly with quality parts in a very reasonable time. Having a loaner car is a great customer benefit. I would recommend Shadetree Automotive for all of your car needs.
Dwayne Cox
DirectGreat service! Russ got my car in & finished quickly! Plus, he took the time to go over the list of recommendations so I could understand what’s needed and how soon. The loaner car is a lifesaver and the text with the inspection results is a great addition. I always feel like I’m well taken care of at Shadetree!
Gerri Wessner
DirectVery impressed with the quality of work from Shadetree. They diagnosed and repaired my car in a timely manner and are reasonably priced. Their customer service and communication are superior to any repair shop. They have skilled, thorough mechanics and a very friendly office staff. Highly recommend Shadtree if you’re in need of car repairs.
Trina Burton Gueller
GoogleExcellent folks to work with. Their new digital inspection report system is awesome and provides great documentation for work that’s needs to be done. All the employees have been awesome! (Plus they have cookies in the lobby).
Dan Finnigan
GoogleShadetree is a great business, they explain the diagnostic process and the needed fix, new this time was a text with a link to the diagnostic results, very cool. Love the cookies you can get while there and the box of goodies they mail out. Small things that help sweeten the fact of spending money for car repairs.
John Barnhill
GoogleBroke a couple things on my car
Randy Vasquez
From EmailOnce more Shadetree came through for me. I was stranded in an intersection @ 5 Pm in SLC. Shadetree sent a tow truck right away to get me towed to his shop. Did i mention the towing is free if you get the repairs fixed at his shop. Sure better than taking it to a fly by night shop that don't know you or your vehicle.
Robert/Li Mancini
From EmailProfessional, friendly and takes great care of my FJ
Dan Painter
GooglePicked up my BMW today after they completed the necessary repairs and I am happy with the results. They kept me informed every step of the way with courteous, knowledgeable and timely updates. They will handle all future work on my BMW and I recommend Shadetree without hesitation.
William Spohrer
GoogleAlways prompt, friendly. Car loaners are really helpful. I wanted to get winter tires for my wife's car, there wasn't a loaner available, but Lisa checked to see when the $70 rebate was finished and instead of just letting it ride and losing the rebate, she found a way to get the car in and get the rebate, much appreciated.
Sam Otto
DirectThe best Shop around. Honest and when you leave the shop you have confidence in your truck that the repairs have been done right. It's cool that they let me have a loaner car for the two days they had my truck in the shop. They also give you a 36 months/100k miles warranty on any repairs and services. Who does that? I would recommend to anyone.
Bret Weston
DirectI brought my van to Shadetree last week to have the brakes done, oil changed and the annual emissions inspection completed. Shadetree also provided a detailed report of what needed to be done right away as well as repairs/services that would need to be done in the near future but weren't urgent. This obviously makes it easier to budget for repairs rather than being blindsided by a huge expense when problems crop up, and it's a fantastic change from other shops that make everything sound like an emergency that needs to be handled right away. The mechanics at Shadetree are very thorough, and everyone has always been very helpful when answering my questions. I will gladly go out of my way to use Shadetree, and I recommend them to everyone.
Sandy Cross
GoogleThe Only place I trust to work on my truck
Matt Cutler
From EmailBrian at shade tree is wonderful! He communicated everything with me and kept me updated the entire time. He was straightforward and trustworthy. It also saved my entire week that they let me use a rental car while they were fixing my car. I don’t know what I would have done without that option!
Lacey Bott
From EmailExcellent job on my vehicle, thank you for looking after my vehicle.
Thomas Dixon
From EmailVery knowledgeable staff. I love how they checked over the whole vehicle and sent a “Health” report of my truck. Will definitely go back.
Jake Dickson
GoogleVery friendly -- excellent -- thorough -- awesome online diagnostics -- fast and efficient service! Highly recommend.
John Pfost
From EmailIt is difficult to find a business with integrity and great customer service. However, Shadetree is a five star in both areas! I have done business with Shadetree for several years, I would highly recommend them if you are seeking a professional company where the customers needs come first!
Barbara Wissler
DirectNice people, a little expensive, a long wait for tire repair.
Lee Christensen
DirectI have grown to love these guys over the years. The prices are very reasonable. They are very thorough and detailed. They are fast and do consistently amazing work. And if the rare mistake does occur, they go out of their way to make it right. I trust them with my whole family's vehicles.
Ryan Green
GoogleThis mechanic was very professional and speedy. They offered a shuttle service and sent pictures of the problematic parts of my vehicle before I approved the repairs. I was just passing through town when my van started making troubling noises otherwise they would be my go to mechanic.
Wesley Staats
GoogleHad an appointment to get my cars fixed and they were ready when they said they would be. They also were finished when they promised. Works like a champ and I’m very happy
Bill Burtts
Googlegreat service and follow thru
Steve Kaufman
From EmailOutstanding service! Moved here from California a few months ago and this was my first experience with Shade Tree. I will definitely be back (hopefully not soon) and will refer others. Thank you for the stellar communication thru the whole process. Something I am not used to. It makes a big difference ????
Darrin Mason
GoogleWe take all our cars to Shadetree. Great and fast service. With courtesy cars and shuttles, we're always taken care of.
Minette Handy
GoogleAs always, service was great. Russ kept me informed of what needed to be done and why. I have no complaints at all. Thanks!
Kevin Crouch
From EmailCustomer service is on point and they offer a lot of stuff after they fix the original issue and great warranties after they fix everything
mason Holman
GoogleHonest service, for an honest price, needed tires on one of our service vans, After a full inspection of the vehicle. I was told it needs an alignment and belts . thank you for looking out for us, Roger, Total Home Services of Utah
Roger Hughes
GoogleI found the shadetree advertisement on the internet. I have a 2006 Dodge 3500 SLT, which developed a front end problem. I called the Dodge dealer. , and they told me that they could schedule the appointment in 30 to 45 days. Online I found Shadetree and called, and was told to bring in on down. They diagnosed the problem, after running a complete digital inspection of my truck and I picked it up 2 days later. Excellent attitude, friendly staff and I am completely satisfied with their work. Need work done on your vehicle, call shattered automotive. (801) 784-2899
Tim Tesch
DirectI would love to work for them.
Nurivan Dominguez
GoogleI have been using Shadetree since I moved to Utah over 17 years ago. I trust that when they say something needs to be done, it truly needs to be done. I've experienced times when I thought I knew the problem, but rather than sell me a repair I didn't need, they explained why it wasn't what I thought, but instead, something much simpler. As they have added new staff at the counter, they make a point of remembering who I am. Their friendliness is genuine. My only concern is they tend to use parts that are a bit pricey, but that is from their desire to minimize future problems.
Don Jensen
GoogleShadetree is awesome! They can always get my vehicle in and finished quickly. I appreciate the shuttle service they offer to and from the shop. The staff is friendly and accommodating. Seriously, this place is my favorite! Thank you Shadetree team!
Ally White
GoogleAwesome service
Andrew Fralick
From EmailEveryone was very accommodating, friendly, efficient, and knowledgeable! I had the pleasure of working mostly with Russ, he was so great at explaining everything and breaking it down. The biggest thing I appreciate was his honesty and helpfulness when it came to certain things I asked if I could do myself to help lower the price of the overall service. Russ was very professional and friendly! I hope to work with him again on any future care services I need done. They offer a shuttle service which was VERY helpful! When I received my car back they even left me a couple cookies! ???? Yumm! Setting an appointment online was very easy, and getting in at my desired time was also easy. I would highly recommend Shadetree Automotive to anyone and everyone I know!
Paige Kulm
GoogleI called Shadetree to have my car looked at, I ended up going with someone else because of the location being closer to where I live. I just have to say how professional Shadetree was when I canceled, they had my car towed and didn't charge me for it. Very professional and friendly staff.
Travis Redd
GoogleAs a business owner myself I often identify ways I feel other businesses could improve. However, I can honestly say after my first two experiences with Shadetree I don’t know how I could have made those experiences any better. I hope my vehicles never need repair, but if they do I will definitely be going back to Shadetree.
Eric Merrill
GoogleFrom the moment I called they were personable and communication was excellent. Russ was beyond understanding and took the time to explain the needed repairs and overall recommendations for my car. I can’t thank them enough for their time and top notch work they did for my family and I.
Ashley Kohlman
DirectMost import, Shadetree was courteous, fair priced, and extremely competent at what they do. I especially bonded with Russ, who totally went the extra mile to take care of me and my truck - I would recommend them without any reservation.
Jeff Erwin
GoogleThank you for doing a inspection on the canyon. I feel better buying it now.
Tom Packard
DirectAlways reliable and easy to work with, but more importantly, honest. Quality of workmanship is excellent.
Sam Otto
From EmailBest experience I've had at an auto place! Will definitely be going back
Breanna Henney
GoogleNew tires! Shadetree helps us keep our car running smoothly, but this is the third set of tires that I've purchased from them. Great service, loaner car, good price on the new tires too. Thanks Brian for the recommendations and for providing three options to research and choose from. I'm ready for the snow.
Jen Nollner
From EmailGreat service, very professional, great shuttle ride too and back. Employees very friendly, very knowledgeable. I will talk to my friends about your great service. Again thanks.
Thomas Dixon
From EmailWe love Shadetree! They have competitive pricing and do excellent work. It's a relief to have an automotive place you can trust.
Scott Costello
From EmailExcellent service
Jeff Laatsch
GoogleThanks for taking great care of my truck!!!
Andrew Fralick
From EmailGreat shop and staff, got my truck right in and fixed it, found a few extra items it needed and took care of it all the same day. saved me from a more expensive repair later down the road and additional down time.
Wasatch Customs
DirectPrompt. Let us know the cost before the work was done. Not pushy. Professional
Robert/Pam Myers
From EmailFast, honest, and fair. The cookies are good, too!
Allen Tuttle
From EmailI have taken two vehicles to Shadetree Automotive this summer, one of which needed extensive repairs (transmission). In each and every case (five visits, I believe) they have been honest, friendly, and professional, and the quality of their work is outstanding. They accurately diagnosed several problems and repaired them at reasonable cost. This was important to me as my daughter is driving cross-country in one of the vehicles. Very highly recommended.
David Elder
DirectPrompt, efficient service. Always friendly. I like the option of a loaner car. Peanut butter cookies are OK, too!
Sam Otto
DirectShadetree is awesome! They are kind, professional, and trustworthy!
Braiden Reich
GoogleVery kind and professional. The only concern I had was the amount they were asking for the repairs. Seemed very expensive! More than many other places.
Brian Coleman
From EmailVery friendly and helpful. I’d definately recommend them. Brian was very patient with his explanation of what was needed.
Shawn Bias
From EmailVery friendly and helpful. Would definitely recommend them.
Shawn Bias
GoogleCustomer Service at its best. These folks are hands down the best! They are very patience, nomatter how many times I had questions they answered them so I was comfortable.
Becky/Bob Stevens
From EmailVery polite, professional and friendly. Service was done quickly and guaranteed.
jacci lane
GoogleWe use Shade Tree for our personal and our work fleet of trucks. We always enjoy our experience with ShadeTree.
Anonymous Legacy Roofing Inc
DirectTook my husband's truck in for an A/C recharge. Got my vehicle back sooner than I asked. Love how friendly everyone is. Love how easy and convenient they are.
Angie Wonnacott
GoogleYou might want to consider getting a second or third mecanic to look at your vehicle before having Shade Tree fix any "problems" they find. I took my truck in to have the AC charged. They told me the hose needed replacing, tie rod ends were bad, calippers and rotors needed replacing to the tune of $2000. Everything felt fine to me so i took it to 2 other shops including a master diesel mechanic and they did not see any of those issues. They even walked me and my son through the inspections on the vehicle showing us that these were not issues. Shade Tree charged me for charging my AC but did not charge it. They refunded my money and apologized. Now I will say that they are nice and friendly but they wanted to charge me $2000 for work that DID NOT need doing. Please take the time to get at least a second opinion. All in all my bill to fix my truck somewhere else was $184. I highly recommend LH Miller used cars in Roy on the frontage road.
Nikki Keyworth
DirectThe service writers were very thorough on explaining all that was going on with my vehicle. They worked with me on getting all the important issues taken care of so we could get home as I live in California. I with we had a shop like this in my area. Thanks to Bian, Russ and the mechanic's that performed the service to my vehicle.
Jason Allmer
GoogleFriendly people. Great service. Everything was explained to me. I will be going back and highly recommend them
Lynn Freeman
GoogleReceiving a text that shows the diagnostic of the vehicle is awesome as well as the honest recommendations of things that were found but not so urgent. 100% recommend Shadetree.
Tyler Thompson
GoogleWorst freaking place ever! I have never dealt with such crappy service. They qouted us the complete wrong pricing and screwed us over to where we had to transfer to another mechanic because these guys don’t know what they’re doing.
Chloe Peterson
DirectGreat place to take your car! Knowledgeable, friendly and professional service.
Tim Rotert
DirectRuss was great to work with! We had them put in a new fuel pump and complete a service on the transmission. I would recommend Tom and Shade tree to all.
TJ Gale
FacebookI appreciate the maintenance work, scheduling and courtesy with my automotive needs,
Charles Leaghty
From Emailgreat job
Tom Packard
From EmailWe had quite a repair that needed to be done, and it was done a little before we thought it would be. Russ was great at keeping us informed, and the car works great now!
Scott C
GoogleThis is a solid team. Ill admit that sometimes I can find a lower price but they do not cut corners and always back up their work. The biggest factor for me is that I trust them both because of pride in their work and individual character. Thanks Shadetree and keep up the great work!
C&J Smith
GoogleThese guys are always great to work with.
Ty Cooper
From EmailGreat experience with the Shadetree team. Fixed what needed to be fixed and gave me suggested maintenance to increase the longevity of my vehicle. Would definitely recommend them.
Casey Miller
GoogleNice clean workshop, friendly services and good pricing.
krit bualert
GoogleShadetree Automotive is great! They have excellent customer service, reasonable prices, and quality work. We have taken 2 of our cars here for repair and we are very satisfied.
Scott & Lorrie Costello
From EmailI've been taking all my vechicles to Shadetree for about a year now. They have the best customer service. They make sure I understand what service my vechicles need and why. The staff at Shadetree are professional and do outstanding work.
Kevin Crouch
GoogleAs always, the service was excellent.
Steve Rhodes
From EmailI'm not someone who writes reviews often, but I feel the team at Shadetree deserve a ton of recognition! I just drove my car home from their shop after having a decent amount of work done. It feels like a brand new car again!! Russ was outstanding to work with, he was on the phone with me anytime the technicians found something and we worked out a solution. He explained what was going to get done, and gave me solid estimates on price each time. It was awesome not having to worry about the status of my car, I was kept 100 percent in the loop with every detail, and that means a ton to me! The entire Shadetree team was great to me! Awesome work, done by awesome people! Thank you!!
John Houser
GoogleI’ve taken two vehicles to Shadetree. A 2014 Mazda CX-5 and a 2005 Dodge 3500 Cummins. They are very knowledgeable with both. I seriously have never been to an automotive service place where I have been supported like this. At this point, I cannot see myself taking any vehicle to anyone else ( I have two others).I urge you to give Shadetree a chance. If they can’t help you, they will tell you. If they can, they will absolutely give you their best. Their chocolate cookies are excellent ????.
Perry Halls
GoogleGreat people who are always personable and knowledgeable about the work they do. Thanks Tom, Brian and crew Doug Cheshire
Doug Cheshire
From EmailVery professional people to deal with. Russ thank you for helping out with my son's Oldsmobile.
Jim Piltz
DirectVery professional and honest. Would recommend to anyone. Especially with BMW and Mini
Kyle Keliipuleole
From EmailShadetree is the most caring, professional and thorough shop I've ever taken my cars to. Amazing & experienced staff provide me with honest answers, spell out all that's going on and price my work accurately and fairly. Trust in a shop is priceless and Russ and the crew earn mine over & over. Thank you!
Scott Costello
GoogleI took my vehicle to Shadetree Automotive for some repairs and they were very kind and understanding. There were a few issues with getting a part that they needed to finish the job, but that was on the place that was delivering the part. After receiving the correct part, install was a breeze. I’ve always had a great experience with them and will continue doing business with them. I highly recommend Shadetree Automotive in Layton, UT. Best group to work with!
Daniel Rowley
GoogleThey are very caring, understanding and are always looking out for your best interests . I highly recommend for anyone who has car issues or needs maintenance! They also have the best cookies!
Ben Piltz
GoogleTook truck in for shifting hard. You guys said it was the bulkhead connector had trans fluid in it and you replaced it and fluid replaced. Lots of money and you guys said you thought there was a lot of life left in the truck before I had you do the work. Weeks later the transmission needs replaced. Weeks. Unacceptable.
Mike Klopfensteing
From EmailVery good
David Bach
GoogleI wouldn't go anywhere else! I live in Florida, but store an SUV in Layton for summer recreation. My family is flying out in two days for a trip to southern UT. I cam a few days early for a short jaunt to the Tetons. But my AC went out while i was in Jackson. The part was unavailable there, so i began working my way back to SLC. After checking with 5 shops along the way, i found Shadetree. My time constraints (before my family gets here, and we all have to leave for the south) ruled out some of the shops i tried. Shadetree rushed my vehicle in for a definite diagnosis almost immediately. They then scheduled me for first thing the next morning and had me on my way by noon. In the meantime, they shuttled me back to my hotel room a full 20 minutes away - each way so that i could work more effectively from there. I've never had white glove treatment from an auto repair facility - until today! In this area, i am now a customer for life. Thank you Shadetree, and each of your staff, for your excellent and professional help in a real crunch. - Pat Clark
JAMES CLARK
GoogleGreat Job!
Erik/ Becky Hyer
From EmailThe staff was very friendly and professional. I had my 3 young kids with me and Tom helped me load the car seats into the shuttle ride home and joked around with my oldest. After diagnosing the issues they were able to clearly explain what was needed and why. After when we picked up the car the chocolate chip cookies and thank you note were a nice touch! I would go there again.
Hilary Booth
GoogleThe customer service the Shadetree staff has shown me in exceptional. Even when they weren't able to look at my car that day allowed me to use a courtesy car to allow me to still do my job. Will definitely come back again.
Handys REVVNRG
GoogleThese guys are awesome! They are fast, courteous, fair prices, AAA approved w/a discount, and you have fresh baked cookies waiting for you as a thank you when you get in your vehicle. They all greet you when you walk in! Lisa helped me get checked in and I felt great about leaving my truck with her. Russ was awesome about calling to go over everything and explaining what needed to be done. Justin worked hard and fast to get me back in my truck and he did excellent work! Dan was a friendly face with perfect timing to pick me up to give me a ride back to the garage to get my truck. Lisa, Justin, Dan, and Russ ROCK!!
Jessica Marie Hougardy
GoogleTruck runs great.
Tom Packard
From EmailThanks for the quick turnaround! My work depends on it, even though the loaner car helped for the day.
Bruce Williams
GoogleVery friendly easy to converse with
Ken Hicks
From EmailI found myself needing extensive work performed on my daughter's van, to include a engine replacement. I live in Oregon, so it was imperative that I found a place that I could trust. I found that at Shadetree Automotive. I am extremely happy with the excellent services they provide, not to mention the peace of mind it provides by having true professionals servicing the vehicle.
Helo Aviator
GoogleCustomer service is great! An awesome perk is the ability to rent a car or get a ride back home while yours is getting worked on. The technicians are knowledgeable and thorough. We’ll definitely be going back!
Elizabeth Anderson
GoogleFast, Friendly, Fair Price.
Carl Wickbom
From EmailGood service. Worked me into schedule on short notice. Julian did the work on my vehicle and that was my grandpa's name. Good omen. And they gave me cookies!
Tracy Skeen
DirectMy first experience with Shadetree has been great! I took in my Subaru for a random misfire on cold starts, which they could not consistently replicate. They had the car for about 4 days and tried multiple times to replicate it. They eventually asked that I just bring the car back in when it's happening again, but they didn't charge me a dime for the time since they weren't able to fully diagnose the problem. In fact, they sent me home with two cookies... I've never had a shop treat a customer this well, and we'll definitely be coming back. Their prices are great, and their customer service is even better. Highly recommend!
Matt Wheelwright
GoogleWonderful service, even though it wasn’t what I wanted to hear. I will always come back!
Savannah Robertson
From EmailShadetree was thorough, courteous and efficient. They explained my car issues in language that I understood so that I could make informed decisions about repairs/replacements. The staff is friendly. The premises and employees are neat and clean. They offer shuttle service which saved me money instead of using Uber. What was an unfortunate car experience turned into a positive outcome. My car and I are now safe and sound. I just wish they had washed my car when they were done especially since it’s so dusty in their location. But other than that I’m 100% satisfied.
Laura Lee Sanford
DirectOnce again, Shadetree Automotive far exceed my expectations for great service! Even with something as simple as an oil change, Russ and everyone at Shadetree is looking out for me and making sure my car is safe & running at its best!
Gerri Baker
From EmailI have been a customer for several years. I go back because they always do excellent work, up front with cost and options. Deliver on time, explain all work to be preformed.
Chris Byrne
From EmailGreat service. Awesome communication. Very friendly and accommodating. I will definitely be back when I need service.
Gordon Day
From EmailBrian was very helpful. Tried every possible way to try and get the best price on parts. Online appointment was very useful and shuttle service back to my house was pleasantly unexpected. I'll use these guys again for sure!
Kevin Warner
DirectFigured out what was going wrong and got it repaired.
Michael Francl
From EmailI was so pleased in the way Brian kept me informed about everything that was found to be wrong with my car and the exact amount that it would cost. Delivered as promised!!!
Johnny Bryan
From EmailAs always, excellent service!
Andrew Fralick
From EmailThey do great work fast.
Jenny Sears
From EmailFast Service
Rj/Danae Stevens
From EmailI have always been treated with respect when dealing with them. If I have a question they explain it so that I can understand the work being done. They give suggestions but let me make the decision on weather to do the work or not.
Ty Cooper
DirectI have always felt confident that Shadetree sends me off with a well working vehicle. They do a very thorough job and are friendly too.
Karla Robins
GoogleWe took our car in after many attempts to fix it ourselves they got it in told us what exactly what was wrong started fixing it for us then they found something else wrong and instead of calling us to get more money Russ rearanged some things and figured out how to fix it whithin the budget they gave us.. excellent staff excellent service the best automotive shop I have ever been too
K Crenshaw
GoogleI have used Shadetree for several years. They are great at prevention measures! Their customer service and mechanics are the best! I was in a predicament on highway 89 in a dangerous place, no one was willing to stop and help me. Tom the owner came immediately and assisted me. Lisa and Russ are more than helpful and kind! I especially recommend them to single women who do not want to be taken advantage of with unneeded repairs. Car repairs are not fun, however Shadetree eases the pain. Is there another car repair establishment that leaves you a thank you note and cookies on your seat when you pick up your car??? Thanks Shadetree for many years of great service!
Barbara Wissler
DirectI was very pleased that they towed my large van and did a thorough diagnostic to find out what the problem was. They also took the time to explain everything in detail to me when I wanted to know the details of everything. They had great shuttle service that made the whole experience more convenient for me. They also offered a loaner car if I needed one. The price seemed very fair to me. Overall I am Very Pleased with the service I received from Shadetree Automotive in Layton, Utah.
Anita Smith
From EmailThe best experience I've ever had with an auto shop. I definitely recommend them.
Cecilia Sustaita
GoogleThese guys are everything you want in an auto body shop| courteous, efficient and prompt. Exceptional customer service!
Jessica/ Sean Rivera
From EmailThese guys are everything you want in a repair shop. They are courteous, professional and efficient.
Jessica Rivera
GoogleWe had a check engine light on. We had taken the vehicle to another place and they couldn’t figure it out. Shadetree figured it out the first time and had it taken care of in two days. Not only that, they got me in the same day. The dealership couldn’t get me in for over a week.
B M
GoogleGreat job, everything works now.
Tom Packard
From EmailExcellent and up front service. No surprises. Good honest service with fantastic people.
Doug Handy
GoogleExcellent service and fast response| accurate completion schedule. Thanks !
Charles Leaghty
From EmailGreat Service
Rj/Danae Stevens
From EmailThese guys are great to work with and they get the car fixed right and fast.
Ty Cooper
From EmailReally friendly! And exceptional customer service!!
Anthony Cook
From EmailI had an emergency and it turned out to be an inexpensive fix that was under warranty. They gave me a loaner car and fixed my car by the next morning. I would trust no-one else to work on my car. The most honest and accommodating repair shop ever!!
Linda Turney
From EmailI had an emergency and it turned out to be an inexpensive fix that was under warranty. They gave me a loaner car and fixed my car by the next morning. I would trust no-one else to work on my car. The most honest and accommodating repair shop ever!!
Linda Turney
From EmailThank you so much for always being so accommodating. It’s easy knowing that our busy schedule will be worked around and that your highly trained team will take great car if us.
Kenny/ Jennifer Nollner
From EmailGreat!
Kenny Nopens
GoogleThis is a great shop. My F150 was serviced timely just as they said. I have never had a problem with their quality or service and they are very friendly.
Larry Brown
From EmailGreat personalized service, professional work and shuttle service. It's great.
Kevin Crouch
From EmailGreat diagnostics. Repair costs WAY overpriced. Compared in-town and literally found the cost of a specific repair half the price.
FacebookShadetree customer service is outstanding. And I Am super impressed with the work completed on my truck I would recommend them to anyone
Ron Smith
GoogleNever fails when I take my vehicle to Shadetree. Excellent service from when I walk through the door tell I pick it up. On top of that if I have work that will take longer than a day they offer loaner vehicles if needed.
Robert Mancini
GoogleThey charge a bit more than other auto mehanics in the area (as they advertise) but they are very thoughal and meticulous so you get your moneys worth. I was looking to buy a used car and had it checked out here before. They were very picky - which I really liked because then I knew exactly what I was getting. Turns out it had a blown gasket and a few other problems that cost nearly as much as the car. (I checked their advertised repair prices and they were pretty spot on). Great place!
Matthew Weber
GoogleFive Stars all around, from service to repair to the courtesy driver!
Seymour Helligar
From EmailShadetree always does a great job repairing or vehicles. I trust them to do what needs to be done in a timely manner.
Tiffany Muhlestein
GoogleEnjoy working with these people. Seem to do a good job off repairs. They were slow in having their driver pick me up.
Lynn Kirby
From EmailThe staff at shadetree are all very professional, courteous and kind. They were very thorough in diagnosing the issues with my truck. I will not hesitate to take my business there in the future.
David Stringham
GoogleVery knowledgeable, friendly staff, quick service.
Tim Rotert
DirectI worked with Brian mostly. He was very knowledgeable and informative. They did the work necessary effectively and efficiently, but before they started he called and walked me through the problems, let me think about it and emailed me pricing. They broke it into categories of urgency. It felt like a fair honest service. I will definitly return there.
Sariah Griffin
From EmailExcellent service, appreciate the courtesy car, and speedy service appt.
Sam Bushell
From EmailRemember when your dad would change the oil as you sat around and watched TV....yeah me niether, I always helped. They won't let you help though so sit around and watch TV while they take awesome care of you. As soon as you walk in the customer service starts. Great group of folks and just like mom's house, the bake cookies!!! IllI be back!!!
JDnGlenda Mascolo
GoogleGreat service. Everyone is so friendly and helpful!
Devin Ray
GoogleShade Tree Automotive has been great. They have done excellent work on all of my cars and I have had no problems with any of their repairs. I think they are the best automotive shop in the area.
Curt Yates
Googleawesome job
Wasatch Customs
From EmailEfficient diagnostics procedures and good maintenance check list. Work completed right and great customer service.
Charles Leaghty
From EmailI wish this review would let me type all I would like to type, but it will not not. I will have to limit it to my overall thoughts on my experience with Shadetree Automotive. I was not happy with the way I was treated during the process, and especially during the end of the process. I especially was put off by Russ the Service Writer handled my repairs and the pricing involved with it. I felt like he did not listen or care what I wanted. When it came time for me to pick the car up and pay I spoke with Russ and he kind of made a condescending comment about he wouldn't even have his guys drive my car, because he thought it was not drive worthy, because I did not do all the repairs he suggested. I was even more put off on the incident that happened with "them" damaging my seat that was already damaged even more, and in Russ's own words of "it does not matter". It matters to me! Why would you not take responsibility for a mistake that was made on your end, even if it was to something that was already damaged. Why damage it more? I am less angry at the damage, but rather the way it was handled. Why would you say something like that to a customer? Do you think they are going to want your business in the future? I was not happy or pleased with the way that was handled. They say they pride themselves on "Customer Service", which I do not feel they extended to me in any way, besides the "free" tow I got for my car and the shuttle service they provided. I did appreciate those things. I wish there was more positive things I could say, but besides the tow and shuttle service I have none.
Ryan Stamper
DirectZero stars make sure you check prices before you even think about dealing with these crooks over $114 per hour shop rate and double priced parts for example $375 to replace a starter in a 1990 Buick full retail from the dealer on the starter is $96.99 and they are charging over $200 plus $160 in labor. Land Rover in Centerville is more reasonable. Buyer beware.
Richard Putnam
DirectVery honest and know what they are doing. Always charge less then orginal quote.
Tyler Greenwell
GoogleHappily spent almost 2,500. These guys rock, they'll take care of you and give you cookies ^-^ My car is always in good hands here!
Oclclname Gaming
GoogleGreat service helpful and friendly. You definitely pay for what you get in this case money well spent.
Evan Aleman
GoogleTook my pilot into Shadetree for a check engine light. Of course, my mechanic named Google said everything from a gas cap, to oil filter, to exhaust system, to emission sensors, to spark plugs, and beyond. I was frustrated with trying to figure out the problem. One visit to Shadetree and they had me back on the road in less than a day. They diagnosed the problem, had the parts available, had one of their best mechanics perform the labor, and in a few hours, I was back on the road and a belly full of cookies.
Jared Talbot
From EmailGreat customer service!
Nolan Petro
From EmailGot a ton of repairs done on my Honda Civic for a great price. Car is running great!
Bruce Hoffman
GoogleThese guys are cordial polite fair and friendly. I'm recommending them to everyone I know They are honest and thoroughly went through my vehicle explaining in great detail
Michael Beth Medsker
GoogleDo you remember when taking your vehicle into the shop wasn't like going to the dentist? Shade Tree will meet and exceed your expectations. Old school customer service... which is to say decent, excellent work, will not cost you an arm and a leg and honest. I had my 2014 VW Touareg worked on here and Shade Tree got the job done. I even received cookies and brownies after the work. You want your vehicle done right... this is the place. Outstanding!
Jim Rohrich
GoogleKind and prompt. I knew what I needed repaired and they did so and recommended a few others things as well. They had my car done before school was out. They also have a handy shuttle available too. The cookie on my seat was a unexpected surprise too.
Catherine Kraning
From EmailI had to return my car for replacement shocks and they could not have been more gracious and honest. I will continue to use Shadetree for my car needs.
Linda Turney
From EmailShadetree has done a wonderful job of keeping my van running! I appreciate that they keep an eye out for other issues that either need to be fixed right away or will need to be fixed down the road, without making everything sound like an emergency. I'm happy to have discovered Shadetree.
Sandy Cross
From EmailI felt like they explained what they were fixing on my car to me . And didn’t treat me like a dumb female .
Kristen Weston
From EmailI have been looking for an auto repair service for a while since I traded my son vehicles this past summer and obtained his 2011 Hyundai Sonata. I chose to take my vehicle to Shadetree Auto based on two things. Proximity to my apartment and they accept the Car Care One credit card. I took my vehicle in to have the brakes checked. I, in short order, received a call that the brakes were fine. Shadetree then recommended maintenance that was sorely needed. Maintenance that was neglected. I drive my Sonata with confidence and have now found a repair shop that I can call my place to do business. Thank you everyone...
Kerry Ruth
From EmailI will never go anywhere else. Everyone at Shadetree are outstanding. They answer all questions, and take the time making sure you understand. Customer Service at it’s BEST!
Becky Stevens
GoogleFast and professional service. Would recommend to anyone.
Brad Tolman
GoogleThanks for taking care of us again.
Builders B.Christopher
From EmailAwesome team at Shadetree. From the moment you walk in the door they are courteous and efficient. They are good at keeping you in the loop of what they find and what needs to be done.
Kirk Schmierer
From EmailI scheduled an appointment with Shadetree Automotive to get my brakes inspected on my BMW. I always dread having to drive out to Murray to get my car serviced by the BMW dealer. It was great to find a company that was close, who employs certified BMW mechanics (thank you...thank you!). Shadetree proved to be a very honest and reputable company as they never tried to sell me on services that I didn't need. I will definitely be using them in the future and will recommend them to friends and family. Great job guys!
Shawna Johnson
GoogleExcellent service! Excellent staff!
andrea hall
GoogleTook my 2010 Jeep Wrangler Unlimited in for a transmission fluid leak. My first experience was with Lisa on the phone, and she was very friendly and helpful. Russ took care of my service and did a great job keeping me informed of the status, as well as providing extra information regarding other recommended service items after doing a thorough inspection of the rest of the Jeep. Russ also informed me of the warranty offered by Valvoline. However, the best part of my experience was meeting Eric, a mechanic who also graciously served as my shuttle driver to/fro my house. That guy is awesome and has a terrific attitude. He was a pleasure to talk to, and I’m sure he’s a great mechanic as well. I definitely recommend this service center for your vehicle’s needs!
Arwin Calix
GoogleMy experience with Shadetree was amazing! They were thorough, accommodating, and fair. 10/10 would recommend to a friend
Brian Allen
From EmailThey where fast and very friendly especially after one visit Russ remember my name and my wife’s name...
Justin/ Chantelle Heath
From EmailThis is our first time using Shadetree. We’ve gone to Brian before when he ran his own repair shop and were very pleased with his work. We trust his work and followed him here. Good catch for you guys. Thanks for the service.
Kim Christy
GoogleThey are always willing to help, the price is pretty good and they are super friendly. I will always go there.
Pia Lewis
GoogleShadetree Automotive is actually the first mechanic I have dealt with that actually called me back versus having to call them and beg for information which has by and large been my experience. They were fast, courteous and fairly reasonably priced.
Jessica/ Sean Rivera
From EmailVery polite group of people working at this establishment. They were sure to address my concerns with my vehicle and extremely informative with other issues that their mechanics and technicians found. Highly recommend this place!
D Scott
GoogleHad issues arise from work that was previously done. Shadetree honored their warranty on work and parts 100%. Very impressed with their organization.
Nole Scoville
GoogleAfter the work was done I priced the same job done at two other mechanics and the price was much lower. Friendly staff great service but high prices. Call around first
Andy Kyriakidas
From EmailDid find the staff friendly when I called for a quote, but found their prices for labor and parts to be higher than other shops around them.
Bruce
DirectTerrific service. Took my truck in to fix a tire and it was done quickly. The following week, took my husbands truck in for an alignment and they were done quickly. Both trucks are road and hunting ready. Thanks.
Angie Wonnacott
DirectGreat customer service. Prices for work were fair and competitive. I will definitely return for future automotive repairs and service.
Jeff Quist
From EmailI have never been to a better place in Utah to service my car. My experience was amazing!! This was my first time ever going to Shadetree Automotive. After having many problems with our car and being frustrated with the current location that had it we gave Shadetree a Call. They picked our car up and the day after they called and informed us what the problem was and our option for fixing it. They explained the issues we were having so well that I understood what they were saying and I am not a car person. We had already been quoted at another location for what the costs would be to fix our car and we paid less than half, very fair with pricing. We also loved that they gave us a list of additional things that they recommended we fix and had prices listed. This made me feel like I actually paid for something with a diagnostic test. Everyone I spoke to on the phone was so nice and seemed so happy, never made me feel like a burden when calling. We actually never had to call to receive updates on our car because they always did which made me feel like we were extremely taken care of. To top it off they leave cookies in your car!! We will recommend them to everyone that is having car troubles, no lie the best car place I have ever been too.
Brianna Wells
GoogleVery friendly staff. I had a busy schedule and needed help fast and they were willing to help and get everything done within a tight time crunch! The free shuttle to and from the facility was also really great, not to mention the cookies they left me in my car! Thank you!
Anonymous
From EmailI am a first time customer to shadetree automotive and I can't believe how friendly and welcoming they were, so if you are looking for a great experience and a shop, I would recommend them to anyone. They are a company who puts the customer first.
Todd Larsen
GoogleI am a first time customer to shadetree automotive and I can't believe how friendly and welcoming the staff was and I would recommend them to anyone who is looking for a great experience and a shop who puts the customer, first
Todd Larsen
DirectFriendly staff, clean customer area, and knowledgeable mechanics. I mean, what more could you want? It’s nice that it’s locally owned too. I didn’t need to drive to Farmington to get my renewal sticker either, Shadetree took care of it for me on the spot. Thanks
Brett B
GoogleGreat people to work with!
karen mcelroy
GoogleVery courteous and professional care. Took the time to discuss the items to be accomplished and offered sound advice with the regard to my vehicle. Nice to work with the folks here!
Rici Johnson
GoogleIt's hard to find a good mechanic, but Shadetree is it! They are quick, Fair, and fix it right the first time. I'll never go anywhere else.
David Rasmussen
GoogleThese guys went far and beyond to make sure my vehicle was taken care of in a timely manner while also trying to save me money. I'll definitely be coming back again for any other needs.
Jonathan Spade
GoogleThey were fast, in depth, and ahead of schedule.
Bradlee Walters
From EmailI took my car in to have the tires checked because the light came on and they fixed the issue with no hassles. They also let me know of a couple other potential problems as they checked the car out. I decided to have those things fixed while the car was there and they took me to work and picked me up when it was done.
Mike Bicker
GoogleWent back to Shadetree just to do safety and emissions. My car passed however it had some serious needs that may strand me. Russ was not pushy or forced me to think I had to make these repairs but gave me quotes and reasonable fix options. I decided to fix these things and it took only about half a day. I will happily go back! Definitely ask for Russ!
Holly Shepherd
GoogleI was able to make an appointment that worked with my schedule. I took advantage of their shuttle service this time, and it was a huge help. They got my vehicle's problems diagnosed quickly, and let me know of other issues they found and let me know which repairs were priorities, and which were OK to hold off investigating and repairing. It's tough to find people you can trust to really investigate problems and get the job done right, so I have great appreciation for Shadetree. They're very conscientious I'm very glad to have discovered them, and I recommend them to everyone.
Sandy Cross
DirectWe had troubles with our car in the area and not knowing anyone to fix it, we stumbled on ShadeTree. They were so helpful and understanding when it was obvious we were upset and frustrated with the situation. They made sure we could get where we needed to go and kept their price for our repair decent. Even though I live in Bountiful, I will be returning to ShadeTree when I can.
Amanda Jones
DirectBrian and the family at Shade tree are the BEST. They are very friendly and their service goes above and beyond the norm. They kept me informed all the way through the process of repairing my 2007 Subaru. If something came up, Brian always called me to keep me abreast of everything. He tried very hard to keep my costs down which I really appreciated. And to top things off, He provided a loner vehicle for me to drive while mine was being repaired at no cost. If anyone is looking for an automotive repair shop, look no farther than Shade Tree Automotive on Highway 193 in East Layton. They treat you fair and are the best. Thanks Brian and Family Roger B
Roger B
GoogleQuick in and out visit for Emissions Test. I called to let them know I was running late. Lisa assured me that it was no problem. Greeted quite nicely when I got there and I was out in 20 minutes. Wonderful staff that was very friendly and accommodating.
Gary Michaud
From EmailThe fine people at Shadetree have been keeping my cars healthy for 10 years and counting. Thank you for the great work!
Brian G
From EmailLisa was a tremendous help and really knows her stuff. Tom is a great guy and a credit to his industry.
John Clemans
GoogleAmazing speed, precision and service. I actually look forward to talking to the shop now.
Martin Oates
GoogleGreat service as always!
Robert Hartwig
GoogleTom was awesome he helped me work out a warrenty situation with another shop. He went the extra mile to help. He said it's about people and doing the right thing. Thanks for looking out for us. The job was expensive, but I feel confident it wa's done right. The costumer service was beyond what I have experienced any where else. The courtousy vehicle and treat left in my car were nice touches. Thanks for providing excellent costumer service!
Lori Birrell
GoogleThey went way above on what you expect. They are awesome. I will be going there for life.
Becky Schofield
GoogleBest place to take your car. Excellent service! They explained everything in detail and the prices were great as well!
Chelsea Sparkman
GoogleGreat place to get your car fixed. Honest, friendly, fast and love the fact they have loaner cars you can drive while they fix your car!
Ândrea Swensen
GoogleGreat Work!
Erik/ Becky Hyer
From EmailRuss and Lisa were very courteous and friendly. They also give military discount, highly recommend!!
Raymond Soto
GoogleShadetree has excellent service, excellent customer service. They are honest mechanics that tell it like it is. I will use them from now on for all my car troubles.
Robin Passey
GoogleIn over 10 years I've never had a bad experience with Shadtree. They are alway honest and the rates they charge are extremely fair! My next door neighbor is one of the mechanics at Shade Tree. I trust them on all aspects. One time I took my vehicle for a safety and emissions to another place because I was in a hurry. That other place said my breaks were bad...(I just had them replaced) I instructed my wife to take the vehicle to Shade Tree. It passed safety and emissions. They looked over the vehicle and didn't Up sell me. They do always give you a list of minor repairs that are needed as a courtesy, but never try to pressure into having the work done.
Chris
DirectHappy to do business with a company I feel like I. trust. when they're busy they give me a ride home and then pick me up when my car is done. I really appreciate the way they treat customers .
Lyman Moulton
DirectThis was our first time using Shadetree, and I keep asking myself where they've been all my life. They're very thorough in describing the problems they've found and what the cost of repairs will be. Our van is 17 years old, so I appreciated that they took the time to look for other things that could cause problems in the near and distant future so I can figure those things into the budget and get them taken care of ahead of time instead of waiting for the van to break down again. At the same time, they didn't push things that didn't need to be done right away and instead gave me a general recommended time frame for getting those various items taken care of. The free towing service was a HUGE help to me. I didn't have to use the shuttle service or loaner car at this visit, but it's a relief to know those services are available. I'm recommending Shadetree to anyone and everyone.
Sandy Cross
GoogleBrian and the staff at Shadetree never disappoint- my truck might but they don't! Always done on-time and fixed right.
Jeff Ross
DirectGreat to work with! Let me know what was wrong with my car but didn't push me to fix things. Loved that they gave me a list of things they recommend I fix with prices so that I can plan to come back as needed
Monica Schwenck
From EmailGreat service as always. Wouldn't take my van anywhere else!!!!!
Denise Shields
From EmailThanks for getting me in and fixed up. Truck drives like a dream! Always great service!
Brandon/Abby Barber
From EmailAlways competent service and eye toward prevention. I had a problem for which they looked for a solution without success and recommended that I take car to Honda for warranty service, I like that kind of honesty.
Sam Otto
From EmailAwesome and friendly staff! I trust them to work on all my vehicles. Russ worked with me on a situation I had with my Audi and I was more than pleased with my results. Thanks Russ! I would definitely recommend them to my friends and family!
Rico Castro
From EmailAs always , Shadetree has excellent service and quality ethic. I had a repair done previously that had to be corrected due to a minor issue. They warranted it and put in a new seal since they thought the repair would compromise it. My friends at Shadetree continue to be of great worth with every opportunity for repair work. I highly recommend their service for quality and cost.
Robert/ Lauri Drean
From EmailBest ever , love Shadetree Auto!
Kelly Moon
GoogleI've been bringing vehicles to Shadetree for over 10 years now. I'll admit they don't always tell me what I want to hear but I they do tell me what I need to know. They are up front and go into detail about everything they see and do to my vehicles. They make sure that quality of parts and quality of work are high priorities and aren't afraid to get help from other sources when needed to make sure the job is done right. On top of all that the customer service to me is unmatched in the car repair industry. I've never been to another repair shop that offers a shuttle, loaner car, free towing, and fresh baked cookies. They always send thank you cards in the mail, ask for feedback, and from what I've seen do a good job of responding to feedback on places like Yelp. Because of the quality of service I understand that they aren't always going to be the cheapest but they have very fair pricing. It's always good to know that I have at least one car repair shop to go to that I can trust and rely on.
Justin Wilkinson
From EmailAlways honest and willing to walk you through needed repairs. Also, offering a free loaner vehicle is a nice touch. Highly recommended.
Tim Phillips
Googlevery professional and pleasant to work with.
Wasatch Customs
From Emailgreat service
Larry Newby
From EmailGreat service, done when they said it would be.
Tom Packard
From EmailI recently replaced ball-joints and tie-rods on my Silverado and wanted a good wheel alignment with all settings in the middle of the specification. I called Shadetree, told the guy what I wanted, and was quoted a price of $130 (most shops are $60-90). Shadetree’s explanation of that high price was that they have great techs that do great work, and they pay them well. Fair enough. I’m willing to pay for quality, and I figured that for $130 they could afford to have their tech spend the time to do a top-notch alignment. When I picked up the truck and reviewed the alignment report, I was disappointed to see that they had made no adjustments to caster or camber, and the R camber was at the edge of the specification. No effort was made to make it “dead-on”. The only change they made was to toe-in. I asked Brian if that was the best they could do and he just repeated that “it is within specification”. Bottom line is I feel like I paid top dollar and got bare minimum work.
John
DirectWe had another great experience with Shadetree Automotive. Tom and his team are very efficient and helpful. They priced out tires for our van and were able to provide the pro's and con's of each type. We didn't know that Shadetree offers free rotation, so that will be great to extend the life of these new tires. While putting tires on they also did our safety and emissions testing and registered the car and provided our new sticker on the spot for no extra charge. One less thing to think about. We appreciate the level of service that they give their clients.
Kenny/ Jennifer Nollner
From EmailCalled Monday and got an appointment for Tuesday. Dropped the car off Monday afternoon and they were able to get it in then and diagnose the problem. Several major items needed replacement and they were able to finish by Tuesday afternoon. Much faster then going to the dealer. Staff was very friendly and explained the problem in detail with recommendations.
Michael Becker
From EmailIf magical unicorns could pick up my car and fly it sideways thru time until it was back to brand new status I would do that. But since I haven't figured that out yet I go to Shadetree, definitely the next best option. They took my beat up run down car and made her run like new again, they also did a fine job of detailing the inside and removing many years of sweaty workout stench. Thanks Shadetree! You're almost as cool as time traveling unicorns! �
Zachary Moe Brodis
FacebookNobody loves having to spend a bunch of money to get their car back up and running when the unexpected happens. Shadetree had competitive rates and communicated with me to the point where I knew I was getting an honest and thorough repair. The work was performed quickly, earlier than the estimated completion time. All in all, a very good experience.
Bryan Jensen
From EmailAs always you saved the day!
Darrell Leslie
From EmailShadetree Auto never fails to impress! Thank you to Brian, Lisa and Tom for their honesty and integrity. They are conscientious and professional. I appreciate the quality of work and the peace of mind knowing that I am not paying for work that I do not need. The use of the complementary loaner car is a big help to me as well. To top it off they left cookies in my truck when I picked it up- nice touch! -Jeff Ross
Jeff Ross
From EmailProfessional service with quality results.
Charles Leaghty
From EmailGREAT SERVICE AT THE PRICE I WAS QUOTED
Wasatch Customs
From EmailTanks for the great service.
Ginger Staral
From EmailVery honest, amazing service!! They are always willing to work with your schedule, and their prices are reasonable.
Victoria E. Lancaster
FacebookAs always, they did a fantastic job fixing our van.
Dave/Tiffiny Muhlestein
From EmailAfter having issues with my cart for two plus years and switching between a few different mechanics, we found this place. Not only did they fix the sounds from the past year, they also fixed the sound that have been in my car since I bought it three years ago. It is sometimes unnerving driving my car, as it no longer makes noises, but I'm definitely satisfied and have already recommended to a few different people.
Jessica Bassett Nelson
FacebookExcellent service. My car runs so much better. Thank you!
Lisa
From EmailI've been using Shadetree for nine plus years. I've always found them honest and so helpful. They always have a car for me to use while mine is in the shop and they keep me informed during the day, and their cookies are delicious!!
Linda Turney
From EmailProfessional, thorough, and experienced!!
Lorie/ Monde Murphy
From EmailExcellent service and great loaner car! Lisa and Brian were very friendly and Brian reached out to me via text and phone message as soon as he knew what would need to be done on my truck. He fully explained what work had been performed when I went to pick up the truck and what other things would need to be done, in order of importance. I will definitely use their services in the future and would recommend them to anyone looking to have automotive work done!
Anonymous Mahaffey
DirectLike always really good service
null null
Googleawesome job done at the price quoted and delivered to me when promised
Wasatch Customs
From EmailShadeTree always takes great care of our cars! Their employees are honest and accommodating, and explain everything to me like I'm 5 years old (I asked for this - I don't understand cars). When my car has been in the shop, they've given me a free loaner car to drive! AND, when you pick your car up they leave the MOST AMAZING FRESH BAKED COOKIES INSIDE! That's the best part. Thanks ShadeTree!
Cozette Mark
FacebookI brought in the Volvo S40 due to a check engine light which was correctly diagnosed and given the price of $1086 to repair. Then came the normal auto mechanic diagnosis of several recommendations for repairs needed or suggestions. Which would have been another 700 to 800. That seemed to real high for check engine repair, so I called the local Volvo dealer to get a quote for the same repair and found out I could go to dealer and save myself 500 to 600 by going there. Originally it was nice to find someone certified to work make the repairs on my vehicle and save money by not going to a dealer. Never again will that belief be followed and never again with will I use Shade tree automotive for repairs. Definitely, recommend a review of your pricing guide. Good mechanics, but very over priced.
Mark Webster
DirectI got quick and easy service. I had several things that I had been putting off for my car and they were able to resolve all the problems I was concerned with in a single day. The attendants were able to explain all the details of my vehicle health to me. They also worked with my hectic schedule that day. Great service!
Jacob/Megan Wilson
From EmailGood service, communication and shuttle.
Sam Otto
From EmailThe staff is so friendly and helpful. I love that they have vehicles to loan out while they fix yours. They offer the best warranties on their parts and work.
Louise Cleverly
From EmailHonestly, we love Shadetree. They are friendly and helpful and always take great care of our cars, yes I said cars. We have quite a few we take to them and they always keep them up and running and are willing to help at a moments notice. Fortunately they know us by name. All of our cars are older and there are just times, no matter how well we try, something will break. We know that we can trust Shadetree to fix what has gone wrong.
Dave/Tiffiny Muhlestein
From EmailHopefully my granddaughter will use the car with no problems
Mark Williams
From EmailAmazing service! I had been to others but they actually fixed all the problems with my car. Great customer service, and love the cookies. I look forward to my next car service!
Corissa Handy
FacebookGreat customer service. Very reliable!! I can always rely on Tom and his crew members to get the work done in a timely manner. They make sure the customer is always taking care of! Thanks, shadetree for getting my vehicle ready for my trip!
Taigon Child
From EmailAlways a GREAT experience with them! We suddenly had our break system on the front of my husband's car go out when we were in the side of an icy road and Shadetree was quick to get all the repairs and others done in 1 day! We will always go to them!
Jenifer Phillips
From EmailGood service, in and out in the same day. No issues. Fast and Friendly
Chris Mclaughlin
From EmailThese guys are the best! They do great work and they make sure I'm taken care of.
Ryan Webb
From EmailThey took such great care of my car! I went in at the recommendation of a friend, and I am so glad I did! The tires on my car were awful, and unsafe to drive on. When Lisa knew she wouldn't be able to get the car fixed the day I dropped it off, she gave me a loaner car. She even helped me move my car seats from my car to the loaner. My car was good as new the next day, much to the disappointment of my children. They like the loaner car better than ours! This repair center, and the employees went above and beyond anything I've come to expect at other repair centers.
Amber Morton
From EmailVery professional staff, work environment appears clean and well organized. Appreciated the prioritization of future maintenance on my vehicle. They go beyond the reported issue to look at preventative maintenance and are very agreeable to work with. The cookies are a nice touch too.
Jeremy Barclay
From EmailThey are always very prompt and very courteous I know when I take my car in that they will do the job right the first time and I won't have any concerns later.
Jenifer Phillips
DirectTerrific mechanics and service! I think I've found mechanics I will return to with any of my car troubles. Thanks Russ for your hard work!
From EmailService and communication were top-notch!
Todd Mckinnion
From EmailDuring a routine check-up following the lube & oil, they spotted problems with the brakes and , looking at the repair history, noted that there shouldn't be that much wear on them at this point. So when correcting the problem Shadetree used the warranty on their work to cover most of the cost!
Mary Nakayu
From EmailCalled when I needed a tow and they got me to the shop quickly and safe. I ended up needing new barings they had it done the next morning. Great atmosphere and nice people.
Tyler Nielson
From EmailService was great. People were friendly and knowledgeable. Free shuttle is a great idea. I was not very happy with the bill. It seemed high for a relatively simple repair.
John Gibby
From EmailGreat Job!
Erik Hyer
From EmailYesterday I brought my vehicle to shadetree for just a registration renewal/emissions. I did all car related things with them so doing that with them was no question. I arrived for my appointment time and they promptly ran my emissions test which only took 15 minutes. I had planned at that visit to schedule an oil change for my vehicle because I knew it was a little overdue. My husband is deployed so I had been driving his car instead and putting it off. After they did my emissions, the guy who ran it mentioned to Russ that I needed an oil change who then asked me if I knew I needed it. I said I knew and wanted to schedule the appointment. He then asked if I had the time to wait and they would do it right then for me (normally this is a service which I need to leave my car with them all day) which was a HUGE help!!!! I said absolutely. Half hour later, I was on my way home. I was so incredibly grateful that Russ offered to have it done right then. I had my two kids with me too so it just saved me a day of hassle being on my own right now for an oil change. Shadetree and their employees never cease to impress. Thank you, Russ and team!!!!
Brianna Gendron
GoogleAlternator died during a storm, Lisa was able to get us in and fixed, plus did an inspection and found other items we had been putting off. Car back the same day.
Raymond White
From EmailExcellent service and courtesy.
Charles Leaghty
From EmailTerrific service !!! Couldn't believe how well they took care of my auto trouble and got me back on my way. Thanks so much for your terrific staff
Sherry Whitaker
From EmailShadetree is amazing. They are so accommodating. We dropped off our 12 year old Chevy truck for new tires and came home with this awesome loaner. Thanks for always being so great. I will always recommend Shadetree!!
Lori Vest
FacebookVery professional and helpful. Truly cares for me and my car. They made sure that I understood what was going on and my options. Best service I have every had anywhere.
Shawn Phillips
From EmailThe staff are all very personable and patient. They took the time to answer all my questions and some more than once for my clarity. Fair price for the work and great they had a loaner car to offer
Jeffrey Smith
From EmailThank you Shadetree for taking in our truck without an appointment and for getting all of the repairs done in one day! Wow!! Excellent staff! Great communication and Exceptional customer service!!
Lorie Murphy
From EmailLove Shadetree Automotive. They’ve taken care of us for years! Best customer service around. Guarantee their work. Highly recommend these folks! ????
Rachael Lark
GoogleService is the best
Bruce Petersen
From EmailThank you for taking the time to be honest with me and Mario Rosales. We are quite pleased with your work and we will you in mind to recommend your place to friends and relatives . Thank you.
Marcy Guzman
From EmailHonest, friendly service that was done in a timely manner.
Andy Faerber
From EmailOverall I was very pleased with how my truck was fixed. I felt like the price was a little more then others but was willing to pay that, having a very nice diesel truck. I was leaking coolant and they got me on the schedule very quickly and fixed within a couple days! Overall I would recommend and would return.
Tyson N
From EmailProfessional all the way. Excellent customer service.
Bruce Gorham
From EmailVery pleased with Shadetree!! All I have to say is Excellent customer service and will definitely use again. Thank you shadetree.
Ben F
DirectShadetree has provided exceptional automotive service and customer care!
Zachary Francis
From EmailSo, I have an old 1992 Toyota pickup that had a problem with it misfiring at low idle. I normally take my vehicle to a mechanic I know and trust, but based upon online reviews, I took it here, also because it was close to where I live. I arrived in the morning, and they were very kind and advised me there would be a $75.00 diagnosis charge. No problem. They gave me a ride home which was nice. I certainly do not want to judge, but what made me put the brakes on anything further was that I received a call about 5 hours later advising me the entire diagnosis charge would be $192.00, not $75.00. I asked them not to do any further work and I would come and pick my vehicle up. So, I did. I fully expected to pay the $75.00, however, they did not charge me. That was a class act and I very much appreciate it. The copy of the repair order balances was 0, but the service notes had a myriad of potential/recommended costs, to the tune of over $1,000.00 without the $192.00 diagnosis charge. Quite possibly all the things my old truck needs are accurate, but when the costs outweigh the value of the vehicle, that was my concern. I certainly wish I had developed a relationship with Shadetree Automotive before I went there. They seemed professional. I probably ruined my experience by reading online reviews that were mostly great and a few super negative and nothing in the middle. Also, it would have been a huge benefit if they had the endorsement of the BBB. Nonetheless, I want to thank Shadetree Automotive for being kind and sensing I had some concerns about the charges. Maybe, I will go and say hello, because I just want to find a repair place I can completely trust since I have a few vehicles. And, maybe, they are the right shop.
Tom
From EmailYou guys are awesome.
Lyle Moklebust
From EmailI'm new to the area and I'm glad I found someone I could trust.
Bart Hamadake
From EmailDid the job in good time, some of it was covered by repair they did over a year ago, unusual that someone stands behind their work these days.
Raymond White
From EmailWe paid over $1000 last year to have my Honda Odyssey fixed and started experiencing similar problems. My wife took it in because it was still under warranty and was treated very poorly because they "aren't in the business of taking car of peoples cars." Hmmmm seems like a dentist saying he "isn't in the business of taking care of peoples teeth." They claimed it would be $600 to diagnose and fix the problem because they "assumed" it was not the same problem. I got home from scout camp, googled the symptoms and went to O'Reilly, paid $6 for a part and fixed it in about 1 minute. Needless to say, we are looking for a different Certified Honda "expert".
Chuck Miller
From EmailShade Tree performs quality repairs. They also stand behind their work. Every time I have scheduled an appointment the repairs are done on time.
Chris Hytonen
From EmailTook my car in twice for same problem. $3,000 later same problems with new parts.......
Bryce Rudd
From EmailThese guys are crooks! The absolute worst, snake in the grass sneaky mechanics that you can't trust! I will never be back! Horrible repair job that had to be done elsewhere after fighting with the manager multiple times, it was clearly a poor repair job, but they would not honor their word. Horrible buisness.
Sonny G
DirectTom and his crew at Shadetree saved my nephew's summer road trip plans! They went through the malfunctioning van thoroughly and quickly - made the necessary repairs at an awesome/economical price - and got them safely back on the road. SHADETREE ROCKS! Thanks so much!
Jessica Gillert Vernon
FacebookI always get great service promptly!
Dana Thompson
From EmailShadetree is always very helpful and fast! They have taken good care of my now 11 year old car and keep it running great.
Eve Dunn
From EmailVery thorough and detailed diagnostic. Kind and understand. Great service. The prices are just incredibly steep.
Wade Robins
From EmailThe service here is top-notch! Professional and courteous staff.
Karina Latham
From EmailShadetree is clean, comfortable and welcoming. The staff is friendly and courteous. Making appointments on-line is very easy and very, very convenient. We actually had a concern within a couple of days of the repair and the staff was very helpful - responding to our emergency message on a Saturday and looking at the car first thing Monday morning. After confirming that everything was ok, the staff apologized for not educating us completely about what to expect concerning normal car "behavior" after the specific repair we had done. Then he shared the pertinent information with us.
Mary Nakayu
From EmailShadetree is clean, comfortable and welcoming. The staff is friendly and courteous. Making appointments on-line is very easy and very, very convenient. We actually had a concern within a couple of days of the repair and the staff was very helpful - responding to our emergency message on a Saturday and looking at the car first thing Monday morning. After confirming that everything was ok, the staff apologized for not educating us completely about what to expect concerning normal car "behavior" after the specific repair we had done. Then he shared the pertinent information with us.
Mary Nakayu
From EmailMy experience w Shade Tree auto was excellent. The staff were courteous and informative and did exactly what they said they were going to do. They were timely as well.
Emily Legge
GoogleOther than my battery having an issue, the car works great.
Erik Hyer
From EmailShadetree Technicians and staff replaced my ERG valve and cleaned the intake and fuel system on my JK Jeep. Now the engine idles smoother and at a lower rpm than before. I also noticed an improvement on acceleration and mid range performance. Thanks for the great work!
Charles Leaghty
From EmailI had a detailed vehicle health condition conducted. They reviewed everything I expected and my truck was ready to pick up at the end of the day as promised. The truck is in great shape| Shadetree has been my mechanic for over 5 years now and I'm sure this reflects on their excellent service.
George Barber
From EmailI was driving in the pouring rain, on the freeway, headed to work when SUDDENLY my car lost acceleration and a red lightning bolt appeared on my dash. I start to move off the freeway and call Shadetree. First thing I'm told is "get to a safe place!" Once I was off the freeway and safe, Lisa jumped into action. "A tow truck is on the way, you'll ride back with them, and while we look/fix your car, we have a car for you to drive." (OMG!! WHAT?!) I cannot say enough about the customer service. Not only that, my car was fixed and back to me within a day. I HIGHLY recommend Shadetree - 5 stars, 2 thumbs up, 10 out of 10, and/or love emoji!
Katrinna Jensen
GoogleAnother satisfied job. This is my second car taken to Shadetree Auto. I also referred my dad to Shadetree Auto and they were able to take great care of his vehicle too. Thanks for all you do to keep my vehicles in great shape as well as my families vehicles.
Tim Rasmussen
From EmailAlways excellent service and quality work.
Tim Brennan
From EmailLong wait but great service.
Dallin Swiss
From EmailTerrible service, told me a bunch of stuff was wrong when they weren't. Had tools in my front trunk, now they are gone. I think shadetree took them.
Houston Chapman
From EmailAs always, I trust Shadetree with my car. They keep me advised on upcoming services and help me avoid costly repairs by taking care of them before it happens. I really apprecciate their honesty.
Linda T
From EmailShout out to Shadetree automotive in Layton, for getting my Expedition in the very next morning, towing for free my Landrover, calling me every day on both trucks and letting me know exactly what they were doing and how much it would cost and especially for the fresh peanut butter cookies that were waiting in my truck when it was ready to come home. Nice work if you're in need of a good garage.
Bruce Black
DirectI always find your service to be excellent. You are thorough and truly customer oriented. Your honesty has earned my complete trust.
Stephen Hull
From EmailAlways great to work with. Kept me informed and also seemed to have my interests in mind to save money.
Gary Delozier
From EmailVery professional! I would highly recommend them
Stacie Tuttle
From EmailAlways great to work with.
Tim Pales
From EmailExcellent, fast service. Thanks for your help.
Jan Castro
From EmailExcellent service in a timely manner. Would highly recommend.
Bruce Gorham
From EmailSeeing how I have been accused of writing a review I figured I would. Sheep Vs Free thinker, ShadeTree Vs. “Shady” Tree. I have recent had 4 interactions with “Shady” Tree. The first was to drop my vehicle off where I was ignored as I told them the problem, and was told they would figure it out. The 2nd interaction was with Tom who I understand to an owner of “Shady” Tree. In the 30 minute phone conversation, the first 25 minutes was about unnecessary repairs, the last 5 minutes was about the real reason why I took my vehicle in. The suggestion by Tom was a mechanical fix to an electrical problem, which I said no to. My 3rd interaction was once again with Tom, where I stopped by just to pay and to pick up my vehicle. I was verbally abused and threatened, all because I did not care to listen to list of repair on a 15 year old vehicle that were unnecessary. My 4th interaction was once again with Tom. I call requesting a refund do to their written policy on “Shady” Trees website. I was told I would get a refunded if I listened to Tom. While listening to Tom I was once again verbal abused and told he did not want me or my vehicle back. He was only interest in the person who refereed me, due to him buying some expensive equipment just to service one vehicle. I was then told by Tom, he would not refund me unless I got with a person who wrote a negative review and have them remove it. Needless to say the 4th interaction showed how truly “Shady” they are. The reviews are mainly good due to extortion, bribery, trash talking a customer to another, prompting a good review from others. In my interaction with Tom and “Shady” tree I have learned that the only customers that he wants are Sheep, who will mindlessly do what he suggests so he can fleece them at his pleasure, with unnecessary repairs. Free thinkers who know their cars should stay away from “Shady” tree. You are not welcome, because you will question Tom and the established order of “Shady” Tree.
FacebookSeeing how I have been accused of writing a review I figured I would. Sheep Vs Free thinker, ShadeTree Vs. “Shady” Tree. I have recent had 4 interactions with “Shady” Tree. The first was to drop my vehicle off where I was ignored as I told them the problem, and was told they would figure it out. The 2nd interaction was with Tom who I understand to an owner of “Shady” Tree. In the 30 minute phone conversation, the first 25 minutes was about unnecessary repairs, the last 5 minutes was about the real reason why I took my vehicle in. The suggestion by Tom was a mechanical fix to an electrical problem, which I said no to. My 3rd interaction was once again with Tom, where I stopped by just to pay and to pick up my vehicle. I was verbally abused and threatened, all because I did not care to listen to list of repair on a 15 year old vehicle that were unnecessary. My 4th interaction was once again with Tom. I call requesting a refund do to their written policy on “Shady” Trees website. I was told I would get a refunded if I listened to Tom. While listening to Tom I was once again verbal abused and told he did not want me or my vehicle back. He was only interest in the person who refereed me, due to him buying some expensive equipment just to service one vehicle. I was then told by Tom, he would not refund me unless I got with a person who wrote a negative review and have them remove it. Needless to say the 4th interaction showed how truly “Shady” they are. The reviews are mainly good due to extortion, bribery, trash talking a customer to another, prompting a good review from others. In my interaction with Tom and “Shady” tree I have learned that the only customers that he wants are Sheep, who will mindlessly do what he suggests so he can fleece them at his pleasure, with unnecessary repairs. Free thinkers who know their cars should stay away from “Shady” tree. You are not welcome, because you will question Tom and the established order of “Shady” Tree.
FacebookGreat service.Friendly people and accommodating to my needs
Dana Thompson
From Emaila great job as always
Richard Werner
From EmailWe have been going to Shadetree for about 9 years now and absolutely love them!! We have 4 vehicles and they have worked on them all. They are always available on short notice and always get the work done in a timely manner. Always receive a call explaining what is wrong with the vehicle and what needs to be fixed. Very honest and reliable and we always recommend them to everyone. Tom and his team are very friendly and courteous. We won't go anywhere else! Thanks Shadetree!!
From EmailDropped off my car being telling the what the problem was and what the car was doing. I was told I would get a phone caller that day. All Friday I heard nothing, Saturday nothing still. It was not until Monday that I received a phone call. Instead of talking to be about the issue the employee wanted to talk about issues that were unrelated. I was then asked questions about the problem then told what |might fix the problem that nothing to do with the issue. I instructed them not to do anything. When I came in to pick up my car instead of letting me pay the fee, which was more insult to injury, the employee wanted to go through a checklist that had nothing to do with the reason why I brought they car in the first place. He was not happy at this and claimed I was being rude and not wanting the car fixed. He expressed his dislike at me taking the car with out it being fixed. I informed him it as all taken care of, asked to pay so I could leave. As he was running the card he inquired who had referred me and if I had spoken to them. I told him yes and left it at that. I was then assaulted by the employee in front of my wife. I noticed my car was never driven and every aspect of my car was looked but the problem I took it in for. I have taken my car else where and had a diagnostic done for free and had the issue fixed within a day. If you like to waste money on pointless repairs, and unless you do what they want. I would advise going to a more knowledge about courteous mechanic. I have already stated my displeasure to more then 5 people and they will not go there or go back to shade tree.
DirectFriendly and timely excellent service
Zach Brodis
GoogleYou guys are awesome. Especially Lisa.
Lyle Moklebust
From EmailExcellent! It was nice to work with a company that has figured out that they are not just in the auto repair business. They know that they are in the people pleasing business that accomplishes it by fixing vehicles. The staff is very friendly and makes sure you understand everything that will be done, and how much it will be. And in my case it was less than I expected which is a very pleasant and rare. It was my first experience, but definitely not my last.
Darvin Phillips
From EmailWe always have great service. We appreciate the shop going the extra mile to assist us with a loaner while the car issues were addressed. They also helped us coordinate the transition to the dealer for them top address some additional issues.
Marvin Baker
From Emailgreat service and ready for pick up on time
George Barber
From EmailExcellent service as always. Do what I ask and make recommendations to help my vehicle save me money too. I've lived all over the world and they are the best I have dealt with except for one place in Japan a long time ago.
Tim Brennan
From EmailWater pump failed on my 04 Chevy Silverado called Shadetree and talked to Lisa .Very helpful ! They replaced the pump and during the test drive the tech noticed the thermostat was sticking and after replacing that gething late Shadetred getting ready to close called me td tell me that the truck is running cooler but not to where they would like to run,offered me a loner car,Lisa also kept me ln the loop all this time long story short it was radiator . Shadetred thanks for the red carpet treatment .
Bob Provenzano
DirectI called a lot places that wouldn't even look at my Porsche to fix my check engine light issue, but they said sure and they spent the time and effort to find the issue and fix it with genuine Porsche parts. I was very satisfied with my experience and will definitely rely on them to work on my Porsche in the future.
Luke Mortensen
DirectShadetree Automotive is a business run by extremely knowledgable, skillful, and professional individuals. I have complete trust that when I bring my vehicle to them it will be looked at with care and diagnosed accurately. With fair prices and excellent customer service, why would I take my car anywhere else? Keep up the good work Shadetree!
Gary
DirectI have been a customer of shadetree for many years. They are always professional and treat you with respect. They do an excellent job in my car repairs. I have never been dissatisfied with their work. I highly recommend them.
G Robison
DirectPlug shorted on diesel heater
Bill Van
From EmailExcellent service and mechanical work. I looked at the replacement parts installed and the condition of the engine bay and underneath. Super wonderful warranty for peace of mind. My Acura runs great ! I will be a returning customer.
Charles Leaghty
From EmailEveryone at Shadetree is friendly, helpful, and highly competent at their work. I highly recommend Shadetree!
Lia Winfield
From EmailLate last night driving home from Idaho my wife had a very rude driver speeding up behind her flashing his lights and riding her bumper. After letting them pass he then cut her off and slowed down drastically and then sped back up. Not only did this driver do this to my wife they also did the same to another driver. There was a very large sticker in the back window with YOUR logo and location on it! This is not a good way to advertise you're business and if I see it happen again I will be calling the UHP and making a report! Drive respectfully!
DirectShadeTree always treats us fairly. This time they weren't able to resuscitate the old '92 Honda to a status where it could pass inspection without dumping countless time and money into. They gave us a discounted rate on this diagnosis because of it being such a disappointing outcome. They helped us keep this car on the road for something like 215,000 miles. It's been a good run because of ShadeTree!!!
B Fox
From EmailI love Shadetree Automotive! You guys are the BEST!! Always, kind and friendly and still very professional! You have a customer for life!
Lisa Garner
From EmailTest
Test
DirectGreat
Erik Hyer
From EmailShadetree was very courteous and kind. My niece is very happy with the repaired vehicle.
Alan Dugan
From EmailEverything turned out great. Always excellent service!
Jay Neuteboom
From EmailAlways great service and customer care. Thanks!
Greg Campbell
From EmailI love Shadetree Automotive! Their customer service is off the charts!
Lisa Garner
From EmailMy "Check Engine Light" (CEL) wasn't working and my wonderful Accord wouldn't pass its emission check. The non-working CEL has begun a wonderful relationship with Shadetree Auto.
Tim Rasmussen
From EmailGreat service. Fair prices.
Carol Wall
From EmailGreat Service all around. I can't believe it took me so long to find the. They are my go to now for all my car needs.
Tim Pales
DirectI appreciate the service I have received over the years and I would not go elsewhere. I appreciate the way I have been treated by the people at Shadetree.
Tom Evans
From EmailAs always, first rate service and excellent pricing
Bill Van
From EmailI appreciated the welcoming reception. Also the information communicated by the people about the work to be performed and the final work performed was satisfying. The price was also very good and I'm happy with the work performed. Overall great experience. Thanks, Philippe.
Philippe Van Den Put
From EmailMOST EXCELLENT SERVICE AND QUITE TECHNICAL. AS LONG AS SHADETREE AROUND I DON'T NEED TO EVER GO BACK TO THE DEALER! THANK YOU SO MUCH FOR THE OUTSTANDING TECHNICAL AND CUSTOMER SERVICE FOR PAST 13 YEARS!!!
Alan Nichols
From EmailWe sent our car here because our son had a good experience with his car. We were very pleased with the service we received, from the appointment set up, the tow from our home to the shop, the pre-explanation of the work needed, and then the actual repair and serviciing of our vehicle. Everyone we dealt with was pleasant, helpful, and knowledgeable. We will definitely be returning for future auto maintenance and service!
Kelly Welker
From EmailGreat Service!
Jeff Hurlbut
From EmailThank you ShadeTree for the help with our tire incident. We appreciate the tow, the assistance and the speed in which you were able to help. I also think it's nice that you do a full assessment on the car, just to let us know of any other issues you found while dealing with the tires. It's nice to have a full evaluation completed, even if we chose not to pursue those repairs right now. We didn't get the hard sell to do them, and we had a very comfortable experience. We'll definitely be back.
Jennifer Nollner
FacebookI appreciate the quick response in picking up a disabled vehicle, but I find the service falling extremely short of expectation. After spending almost $3k and getting less than 3K miles on the repair I would expect a warranty to follow. What makes the situation worse was I was mostly expecting this to happen after informing many individuals that the repair they wanted to complete (for $3k) would fall flat if certain things were not checked on my car. I was assured the engine was fine and the compression rates were good. I am not a mechanic, but I know my vehicles. I chose to have certain repairs done as my time is precious with full time school and work. When I was assured it was a repair worth the price and they would stand behind the repair with a warranty, I expected it to be honored when I sadly had to give the "I told you so" after so little miles. Yet here I am with an additional $80 cost for a "diagnosis" that was nothing more then what I already knew.
From EmailEveryone is very nice but why does it take a day and a half to get an oil change?
From EmailWhat can I say? I have been a customer for years. I trust Shadetree with my Acura. They are honest, efficient, friendly, trustworthy. They have earned my loyalty.
Beatrice Carlson
From EmailGreat service!
Chris Goad
From EmailGreat job. Fast and friendly service.
Gary Delozier
From EmailAlways great service.
Mike Zvonkovic
From EmailShadetree has a very friendly staff and I enjoy the consistent communication they provide me on the service of my vehicle. They are able to explain what service might be necessary and help to set a plan in place if all of that service is not able to be completed at once. They have a high quality to their work and do well to communicate any issues as they arise. Thanks!
Todd
From EmailVery friendly staff but a ripoff. Check engine light was flashing and I was recommended to go here. They charged me 300 dollars to run a diagnostics test and told me 5 of my 6 cylinders were misfiring and wanted to charge me $550 to replace plugs and coils. Also said I had a bad CAT and wanted 1400. I ended up replacing the spark plugs and 2 of the coils (only 2 were misfiring) by myself for 70$ Car is running great passed emissions so don't know why they said CAT was bad
Anonymous
DirectGreat Team!
Henry Heinz
From EmailWonderful.
Heather Blank
From EmailThey could not be more accommodating. A loaner was provided and they kept in touch with me when the repair was delayed. I've been using them for 8 years. I think they are a very honest and fair repair company.
Linda Turney
From EmailI am a parent of young airman that has done business with this garage. I think it's great to see all positive feedback for this garage. I have to say they have always taken care of him above and beyond what they would normally have to do. I as a parent and in the same line of work have tended to call them and question to often. Tonight was one of those nights. I spoke with the owner and feel that he took my questions well and explained what was happening. I have to say that even in a disagreement that I feel this garage puts the customer first and try's to resolve any problems. I would recommend this shop for good or work and great staff but mostly because it's easy to be happy when all go s your way but hard to be happy when It does not. The owner here seems to have the ability make you happy no matter what.thank you for taking care of Brian
Gregg Shimchick
DirectWork was done well and the truck was delivered on time
Chris Hytonen
From EmailAs a car collector and enthusiast, I send these guys a lot of my difficult car troubles and they have always found the solution. They are AWESOME !! THANKS SHADETREE !!
Rob Thomas
From Emailyou did a great job but I was surprised how expensive it was. I had my other car inspected at another place and it was $30 less. (it was an emissions and inspection that was done on the car)
Maureen Cook
From EmailPricy but no regrets or complaints
Arthur Mountford
From EmailWe've been taking our cars to Shadetree for the past year and have been extremely happy with the people and service. What stands out the most is when I drop my car off, they have always given me a loaner car so I can go about my day and do what I need to for my business or family. Thank you Shadetree for exceeding my expectations.
Mark Appelbaum
DirectI've been using Shadetree for all my automotive needs for the past 8 months and I've yet to have a negative experience. I've grown to trust that they will be thorough, honest, and stand by their work. I'd happily recommend to anyone that they use Shadetree for any auto repair or maintenance work they need.
Tyler Erikson
DirectI would always promote and refer to this place. These guys did honest work at an honest price. Got it done quickly and were friendly while doing it.
Doyle Holt
From EmailWon't go to again. Wanted to over charge me for one repair (called around and most everyone was $100-$200 cheaper) and then told me I needed another part replaced ($300+) that was broken when it was clearly not. Tried to convince me that even though we have never had a problem with that part and we are still not having a problem that it didn't work when they inspected it.
DirectAs usual your service was excellent. The mix-up with the keeping the destroyed tire and discarding the spare is the reason for 4 stars instead of 5. Fortunately it was resolved without trouble.
Arthur Mountford
From Emailgreat service
Mike Leatham
From EmailSafety inspection was prompt and complete
Chris Hytonen
From EmailUsually, when we need tires, we take our car to one of the local chains, but this time we wanted to give Shadetree a try. We are very happy we did. Not only was the price right, the service was fast too. What made it even more impressive is I had business appointments all morning and would normally need the car. Luckily Shadetrees service is so exceptional they gave me a loaner car to use all day if needed. We look forward to working with them more.
Mark Appelbaum
facebookI had a wonderful experience at Shadetree Automotive. I needed to get my oil change and tires rotated. I stopped by Shadetree to see if they could accommodate me and they had the oil change completed and me out the door in 30 minutes. I understand they are not a quick lube, and probably cannot always accommodate people this quickly, but that was my experience. I was expecting to pay $20 for tire rotation, as I did not even purchase the tires from them, but they did not even charge me. I was out the door in 30 minutes with a bill less than $40. I will be taking my car to Shadetree for my new tires and all my auto repair needs moving forward. Thanks Shadetree!
Jason R
GooglePlusUsually when needing tires we take our car to one of the local chains but this time we wanted to give Shadetree a try. We are very happy we did. Not only was the price right, the service was fast too. What made it even more impressive is I had business appointments all morning and would normally need the car. Luckily Shadetrees service is so exceptional they gave me a loaner car to use all day if needed. We look forward to working with them more.
Mark Appelbaum
FacebookVery honest, hardworking shop. They guarantee their work and have some loaners available. I highly recommend them!
Juli F
GooglePlusShadetree is an amazing shop. They are honest and on time. If they say they will have it done, they do. I also love the free towing and loaner cars. It makes car repairs much easier. Most of us cannot do without a vehicle for long. I highly recommend them!
Jennifer B.
yelpI have used this shop for years, and I refer everyone to them. We used to get a few bids from different shops, but they were always the cheapest. But even though they are lower price they still do a great job and guarantee their work. They also have loaners sometimes that you can take while your car is in the shop. They work on all types of vehicles I have owned including a BMW, Audi, Volkswagen, and Nissan.
Juli F.
yelpAfter calling over 20 auto shops in the area, Shadetree was the only shop able to get us in, fix us up, and get us back on the road within a couple of hours! They saved the George Family road trip and we couldn't be more thankful! Not only were these guys willing to fit us into a very busy schedule, but they were extremely hospitable and accommodating. After being stranded in Utah with 5 people and two dogs on our way home to Denver, we were happy to end up at this particular shop. Immediately after our arrival we were offered a courtesy car to go pick up something to eat and made us comfy in a cool waiting room| dogs and all. The only disappointing part of the day is that Shadetree Auto is not in our home town, otherwise they would be our go to car repair guys! Thanks again for everything!!
Mallory G
GooglePlusCan’t speak high enough about the staff at Shade Tree!! We were told about them from a trusted friend and now we understand why!! We had some issues with our Honda but it wasn’t until Tom got it apart he could see how much of an issue... instead of just calling me and charging me an arm and a leg... he researched into the car and the year and found out that there was a major recall on the damaged parts, he then called Honda dealerships around town and arranged a total re-haul for our Honda all covered under the Honda extended warranty for the damaged parts... had it towed and dealt with them directly doing all of this for us behind the scenes! He explained all the issues to us and truly made us feel VERY well taken care of! I never get online and write reviews and with a brand new baby my hands are extra full but that’s how important it was to us to spread the word that Shadetree was amazing for us! We will continue to use them from now on and recommend them to all friends!
Kristen P
GooglePlusI appreciate the way I am treated at Shadetree. I feel like the employees are honest and do work that is quality. They know who I am and remember me:)
Maureen C
GooglePlusI have been very pleased with the service team at Shadetree. I take both of my vehicles to this garage to be serviced because I believe they are honest and are looking out for my best interest. They always explain issues clearly and give me service options. They always seem happy to let me make the choices and don't pressure me into any repairs with which I am uncomfortable. I definitely recommend this company.
Nick F
GooglePlusAwesome team!!! You guys are unbeatable at what you do.!!!
Tashia Rust-Lambert
facebookThe best guys in town, honest, helpful ,you name it. totally trustworthy!!!
Claudia Salgado Olson
facebookExcellent service center !!!!
Mitch Lucero
facebookthe best guys in town, honest, helpful ,you name it. totally trustworthy!!!
Claudia Salgado Olson
FacebookI went to Shadetree Auto to have the oil changed in my car. The guys at Shadetree were great. The office smelled good when i walked in and they got my car in early and i was out of there fast. Great price and very friendly. Would recommend this place to everyone. Thanks Shadetree.
Kay T
GooglePlusI find the accusation that Shadetree writes their own reviews to be somewhat laughable. I had used Shadetree exclusively for the past 3 years, until two weeks ago when I took my Golf TDI to a place in Kearns on a referral. Must say, I sorely regret having taken my vehicle anywhere but Shadetree. Shadetree's technicians are quick, honest, and very approachable. They charge reasonable prices, and in my humble opinion, do amazing work. Planning to bring my poor little Golf there again today to finish the repairs necessary. The other place wanted to charge me literally thousands for what Shadetree will do for less than a grand.
Anonymous
GooglePlusThe employees at Shadetree have been fair and up-front about costs and time involved. We've been taking our cars there for about five years and feel they have fair prices. They explain the repairs and costs and don't push to do extra work on our cars, but let us know what we might need to plan for in the future for maintenance on our older vehicle. One downside is they're not open Saturdays.
Cory C
GooglePlusThe guys were very helpful and actually saved me a few bucks in the process. I got an estimate for another job and they came in $600 lower than the nearest diesel specialty shop!
Chris E
GooglePlusI have been going to these guys for over a year now. They are always very upfront and honest with you. They tell you what you car needs but also let you decide on what you need to have done. They help you prioritize what is the most important thing to get fixed so you can keep your car running. Then later can fix the other things. They have great customer service and do a fantastic job.
Anonymous
GooglePlusMy wife and I have been going to Shadetree for a handful of years and have nothing but good things to say about them. Their pricing is competitive and leaps and bounds better than what we were quoted at the dealership, and the service is great too.I've always been leery of auto shops that recommend services that you don't really need, or that overcharge you - but I've never felt that way with Shadetree and I regularly recommend them to my friends and family.
Steve F.
yelpShadetree has been my go-to-guys for years. They are fair and honest. They don't do work that doesn't need to be done and they are always prompt. I have never had a bad experience with Shadetree Auto. I would highly recommend them for all your car repairs. I never have to second guess whether they are doing something that doesnt need to be done. I certainly can tell you that they are all about the customer. Thanks Shadetree for all the hard work you do. % stars. I tell everyone about you.
Anonymous
GooglePlusAmazing price and great service. I actually got some body work done back in the day and it was finished very quickly
Anonymous
GooglePlusShadetree has taken care of my families cars for several years and we have never had a bad experience. Every oil change, they give us a report of any concerns and fully explain them. They have always been honest and true to their word.
Anonymous
GooglePlusThey have great customer service. Every time I bring my car in they let me know how it’s doing and they are happy to explain anything that I have questions about.
Anonymous
GooglePlusShadetree has great customer service! From oil changes to random things that happen to my car, they are always very helpful and their pricing is great!
Anonymous
GooglePlusI started going to Shadetree over 5 years ago. My husband was living in CO and I would frequently drive over there to see him. So I was there ALOT. Over the years they have always help me with the different issues on my car. I'm always telling my friends and family they need to go meet everyone at Shadetree and use their great services. I just wish they were open on Saturdays.
Anonymous
GooglePlusVery helpful and professional! Needed a simple diagnosis of my van to find out what was wrong. They did an initial analysis and to my surprise they didn't charge me for it. Whenever possible I will use them to repair my vehicles.
Anonymous
GooglePlusGreat service. They went above all my expectations. I felt bad that my check engine light was such a pain for them to track down, but they prevailed. They sure do know there stuff. I HIGHLY recommend Shadetree automotive.
Anonymous
GooglePlusHonest and very nice to deal with!! I went there knowing my van had a few issues. My brother-in-law is a mechanic, and he told me what was wrong. Due to the extensive work needed, he asked me to get a quote from them. They told me the same things that were wrong, and their quote was very reasonably priced! They got my van in the next day and fixed the problems! They did a great job and they were great to work with!!!
Anonymous
GooglePlusHonest, hardworking and helpful!!
Anonymous
GooglePlusI love these guys! They are really easy to work with, very straightforward and honest. When I can't afford everything that needs to be repaired they help me figure out what can wait. But as I have shopped around, their prices are pretty competetive and the work is always good. I have been going to them for the last 3 years and would recommend them (and have) to anyone. Thanks, Rose Smith
Anonymous
GooglePlusGreat service. Courteous. Comfortable area to watch TV or read with my daughter if I choose to stay and wait for my oil change.
Anonymous
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